Latest Reviews & Testimonials
It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.
Read what other families in the Silver Spring, Bethesda & Rockville, MD area have to say about Home Instead!
Mar, 2025
- Emily Andrews on Google
My husband and I, both senior citizens, had a wonderful experience with Home Instead after my husband received practically no advice for post-operative care after hip replacement surgery. We had assistance with bathing, follow-up physical therapy, travel to PT and physicians, and even help with household chores I found more difficult during this time. Samuel, our principal care-giver and my husband bonded strongly during those weeks and we feel he is a member of our family. Donna helped me a lot around the house and even showed me some better ways to do things. Home Instead was wonderful, although we are hoping not to need them again for quite a while. If we did have need, we would have no reservations about asking for it again.
Feb, 2025 S W on Google
We were very pleased with the service provided by Home Instead. They were extremely responsive. We loved our home aid, Judith. She was amazing!!! We really couldn't have gotten through this without her.
Jan, 2025 - Patricia Toucette on Google
Home Instead has worked closely with us to provide loving care for our mother, adopting to her needs as her health needs change. They are more than caregivers. They have become like family forming close bonds with all of us. I highly recommend their service.
Aug, 2024 - Chris Nolan on Google
We were very pleased with the services from Home Instead. All caregivers were great. Alu was extremely helpful ensuring rehab exercises were done everyday!
July, 2024 - By Tom LeBrun on Google
We have been very pleased with the caregivers that Home Instead has matched with our parents. They are both so compassionate, thorough and professional. It is gives us such peace of mind that our parents are being well taken care of. Can't thank them enough!!!
March, 2024 - By Marcia J. on Google
We have been very pleased with the caregivers that Home Instead has matched with our parents. They are both so compassionate, thorough and professional. It is gives us such peace of mind that our parents are being well taken care of. Can't thank them enough!!!
November, 2023 - By Timothy W. on Google
I urgently needed care coverage for my sister in law at the beginning of a bank holiday weekend. I contacted several
companies but Diana and her team at Home Instead were the only ones that responded right away. Diana and her team
worked late on a holiday weekend and put together a plan to give full coverage for the holiday and the following week
starting with the very next day. The Home Instead care givers were all conscientious and diligent and my sister in law
enjoyed their company. I highly recommend Diana and the Home Instead team!
October, 2023 - By Sharon G. on Google
Given the difficulties of care taking and elderly patient, my family's burden was eased greatly due to the services
provided by Home Instead. The care takers are extremely caring and treated my mom with kindness and gentleness.
When any issues did come up, the team was not only open to addressing the issue, they encouraged the communication
to improve the services. I am grateful for the service Home Instead provided.
August, 2023 - By Rhona H. on Google
Home Instead has met my needs every time I have called upon them. Several weeks prior to my surgery in 2022, they sent a wonderful aide who helped me manage my severe pain by keeping my household together. Since surgery and during recovery Home Instead sent very competent, helpful, and pleasant aides. Their business office was a pleasure to work with. I heartily reccomend Home Instead for great home health aides.
February, 2023 - By Tricia B. on Google
The team at Home Instead is probably the most responsive and attentive anywhere! During a difficult time, they were able to help us feel very well taken care of, and I very much appreciate that. Would recommend to anyone!
December, 2022 - By Grace B. on Google
Home Instead has been a lifesaver for our family. They continuously exceed our expectations, providing wonderful caregivers to meet our needs, even when we need round-the-clock help at the last minute. They are professional, courteous, experienced, trustworthy, and lovely people. We are blessed to have them working with our family!
November, 2022 - By Georgia B. on Google
November, 2022 - By Deborah Lynn S. on Google
They’ve been great to work with! It’s been a blessing having Sidonie’s assistance. She’s been very professional, kind, and caring.
- By Chris B. on Google
- By Barbara B. on Google
- By Linda B. on GoogleFeb, 2025 - Lucy Wang on Google
Home Instead provided great care for my mother with dementia. Alli and Imran were incredibly understanding and supportive, taking the time to truly understand my mother’s needs to ensure she received the best possible care. The caregivers were experienced, professional, and also very compassionate. They even taught me a few tricks! This gave my family a peace of mind knowing she was in safe hands.
Oct, 2024 - Mitch Gore on Google
Home Instead provided excellent in-home care for our mother. They were professional and communicated very well. The caregiver was excellent and had an amazing spirit. Always on time and went above and beyond in care and cleanliness. It is important for there to be a connection both ways between the caregiver and the patient. Our caregiver was exceptional in that regard. I highly recommend Home Instead as a service with top quality staff.
July, 2024 - Michael Bracken on Google
My family had extremely short notice to get an aide organized over a holiday period. They pulled out all stops to make this happen. The CEO personally handled the situation. My mother and father are extremely pleased. Could not be happier. Thank you for treating my mother as member of their extended family.
January, 2024 - By Fletcher H. on Google
I am using Home Instead to care for my daughter. Diana has been a very Customer service manager for our family.
January, 2024 - By Margarida J. on Google
I chose Home Instead after interviewing a few agencies to find homecare services for my 75 year old mother, who has advanced Parkinsons with dementia--and I'm very pleased with my choice. I have found Home Instead to be very responsive, quick with problem-solving and scheduling and extremely accommodating with my changing schedule. Our experience with the direct care staff has been overwhelmingly positive as well. I would recommend Home Instead to anyone looking for personal care services in the DMV area.
October, 2023 - By Mary Ann S. on Google
I had an excellent experience of Home Instead in England for the care of my late mother-in-law and knew that I would
find the same in the US for my sister. Indeed, Home Instead managers and office staff were professional and
approachable, answering any queries promptly. Caregivers were equally professional and attentive and looked after my
sister with a positive attitude and attentive care. I am grateful to the whole team at Home Instead.
September, 2023 - By Michele F. on Google
My parents caretaker Gypsy is extremely patient and very caring with my elderly parents. Communications with Diana
Morrison (Client Services Mgr) is very good. She always keeps me up to date on everything. Both are a true pleasure to
deal with.
May, 2023 - By Gayan T. on Google
Home Instead has been an amazing agency to work with. They are very responsive and very helpful. I would definitely recommend Home Instead to anyone needing a kind, compassionate and detailed oriented staff to care for their loved one.
February, 2023 - By Sangeeta P. on Google
Home instead has been a lifesaver for our family. It has allowed us to keep our parents in home with us and provide us with the respite and comfort we need during this challenging time.
December, 2022 - By Rena D. on Google
Wenny has been a blessing for my parents. She takes Mom shopping, out to eat, to visit various parks and sites around Rockville. She is gentle, kind, and very professional. She also knows how to handle my dad, who can occasionally be difficult to work with. She is a gem.The Home Instead team have also been easy to work with and have almost always been immediately responsive to our needs and requests.
October, 2022 - By Elizabeth H. on Google
Our 87 year old father fractured his hip in June and had multiple complications resulting in a hospital stay of five weeks. A good friend advised we hire Home Instead when he was released to a rehab facility. It was the best decision ever. The caregivers are wonderful and have been instrumental in our father’s rehab and recovery. They give us peace of mind as well as provide feedback on the care he is receiving at the facility. I highly recommend using Home Instead for anyone who has a loved one in a facility to ensure that they are receiving proper care.
- By Sandy H. on Google
- By Julianne R. on Google
- By Chris G. on Google
- By Suzi H. on Google
- By E Freed, on GoogleThe Benefits of Home Care
