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A Home Instead caregiver and an elderly woman prepare a meal together in a sunny kitchen, symbolizing teamwork and independence in home care.

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Hammond, LA.

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned and operate business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team
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Kelee King - Chief Operating Officer

Kelee has worked for Home Instead since 2018 and offers extensive knowledge of senior care in addition to her passion and caring for seniors and their families.  Her experience, enthusiasm and winning personality is perfect for connecting with the community and referral sources.  She is an expert in developing relationships to further promote the services offered by Home Instead.  Kelee was recently promoted to the Chief Operating Officer and provides leadership and guidance to her team which helps lead us to success.  You may reach Kelee directly at [email protected].

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Jane Lynch - Director of Finance and Administration

Jane has served as the Finance Manager for Home Instead since 2010. With more than 20 years’ experience in the finance field, she enjoys utilizing her business knowledge to foster great relationships between families and the office team. Jane recognizes the importance of the service Home Instead provides to our clients and loves that every day we make a difference in people’s lives. Jane can be reached directly at [email protected].

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Shavette Christopher - Director of Service Coordination

Shavette has been with Home Instead since 2013. She began her career with Home Instead as a Care Pro for two years, then promoted to a Service Coordinator and finally is leads her team as the Director of Service Coordination. Her outstanding customer service experience along with her winning personality contribute to her success leading our service coordination team. You may reach Shavette directly at [email protected].​

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Nicole James - Director of Client Experience

Nicole James has been with Home Instead since 2019. With her M.S. in Clinical Mental Health Counseling, Nicole has always worked in the helping profession. Her stated desire is to "help as many people as I can," and her background spans counseling children, high school students and adults; she now opens her heart to senior adults and their families here at Home Instead. Meeting and advising clients and prospective clients, encouraging and empowering them to overcome the challenges of aging in place, is her focus now for families like yours. You can contact Nicole directly at [email protected].

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Tiffney Crochet - Director of Care Pro Experience

Tiffney joined Home Instead in 2021.  She comes to us from way down “da” bayou in Pierre Part, Louisiana where she finished her schooling and earned her certification as a medical assistant.  She followed that career path working in family practice and the cancer center for over 30 years.  Tiffney found Home Instead through personal experience when her sister-in-law used Home Instead following her diagnosis with stage 4 lung cancer.  She said the care they received was simply “exceptional” and led Tiffney to apply with Home Instead after her passing to be a part of the team that makes such a difference in the lives of families struggling with care needs.

Outside of work, Tiffney is happily married with 4 children and 4 beautiful grandchildren.  Her favorite activities are camping, quilting and family time.  Tiffney can be reached directly at [email protected].

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Kasey Mathews - Director of Business Development

Kasey joined the Home Instead team in 2024 and is a wealth of knowledge as a trusted resource in the medical and non-medical fields. She has a BBA with a minor in sports marketing, an MBA and is also a licensed nurse. Her passion for helping others is shown through her previous work experience in the ER, Long Term Care, Home Health and Hospice. Kasey is a developmental leader and focuses on teaching her team how to be successful at building trusted relationships. Home Instead allows her to develop and nurture relationships with referral sources, clients and their families along with helping the community learn what services are truly available to them. Kasey can be reached at [email protected].

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Holly Arnold - Service Coordination Support Manager

Holly joined Home Instead in 2023. Born in Baton Rouge and raised in Denham Springs. Holly came to us with 5+ years working in the senior living industry. From being a Life Enrichment Coordinator to Special Care Coordinator at an assisted living community, her experience with connecting to clients and identifying their needs is great for her role here at Home Instead. Holly enjoys being a part of the Home Instead Team and loves working with both our clients and Care Pros. This experience and desire to support her service coordination team lead her to her most recent role as Service Coordination Support Manager. Outside of work, Holly enjoys going to LSU football games and spending time with her family.  Holly can be reached directly at [email protected].

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Sharon Genre - Inquiry Specialist

Sharon Genre has been with Home Instead since 2019. Born in Baton Rouge but raised in Denham Springs, Sharon graduated from Denham Springs High before getting her license in Cosmetology where she found her passion for working with seniors! She brings 10+ years of experience in senior care from being an administrative assistant in a senior living community to a community liaison and finally the Inquiry Specialist with Home Instead. Sharon was drawn to Home Instead by our ability to help seniors live their lives to the fullest! She enjoys working with families and our clients to provide them with helpful information about Home Instead services. Outside of work Sharon enjoys spending time with her family (especially the grandkids), doing Zumba, and traveling!  You can reach Sharon directly at [email protected].

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Bern Maramba - Inquiry Specialist

Bern Maramba joined Home Instead in 2025 and brings experience in home care, along with a background in recruitment. Bern values the importance of meaningful communication and truly enjoys connecting with people, whether it's supporting families through care decisions or guiding them through Home Instead services. Building trust through honest, compassionate conversations is at the heart of what she does. You can reach Bern directly at [email protected].

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Jeremiah De Jesus - Service Coordinator

Jeremiah joined Home Instead in 2025, bringing a strong background in efficient workforce coordination and a deep understanding of operational excellence. He is a graduate of Educational Management with nine years of experience in scheduling and compliance. Tech-savvy and results-oriented, he thrives in fast-paced environments and take pride in delivering timely, accurate scheduling solutions. Known for being passionate, driven, and an adrenaline junkie, he brings high energy and dedication to everything he does—ensuring both clients and the Home Instead team are supported with excellence. Jeremiah can be reached directly at [email protected].

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Katie Thompson - Client Care Support Manager

Katie is the Client Care Support Manager for Home Instead in Baton Rouge and Hammond. Since joining Home Instead in 2024, Katie not only fulfilled her purpose but also developed a deep appreciation for the compassionate care the Home Instead team provides. With 12 years of clinical nursing experience and a bachelor's in healthcare management, Katie is passionate about serving others, particularly those facing a wide range of health challenges. This passion continues to drive Katie's commitment to ensuring the highest quality care and support for clients in both Baton Rouge and Hammond. You can reach Katie directly at [email protected]

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Catherine Radcliff - Business Development Advisor

Catherine Radcliff joined Home Instead in 2024.  She is from Hammond, LA. She is a graduate of Southeastern Louisiana University and received a bachelor’s degree with a concentration in Family Consumer Sciences.  She has spent the last 10+ years in the real estate industry.  She is excited to share her love for serving others with Home Instead clients as a Business Development Advisor. In her spare time, Catherine loves to spend time with her husband and 3 kids. You can reach Catherine directly at [email protected]

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Connie Haydel - Engagement Manager

Connie Haydel has been with Home Instead since 2021. Born and raised in Baton Rouge.  Connie has over 20 years experience in being an Administrative Assistant and HR recruiter.  Connie began her career at Home Instead in the Service Coordination department, quickly moved into an HR role, and finally into her role as the Engagement Manager.  Her outstanding customer service, enthusiasm and positive personality contribute to the success in working with all of our wonderful Care Pros. She provides excellent onboarding, training and guidance to our care professionals.  Outside of work, Connie enjoys going to any LSU sports activities and motorcycle riding with her husband.  Connie can be reached directly at [email protected]

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Brandy McCarthy - Virtual Recruiter

Brandy has been with Home Instead since 2019. Originally from the home of the Strawberry Festival (Ponchatoula!), Brandy started to earn her degree in business management before being graced with her daughter. Before joining Home Instead, Brandy held a General Manager position and was also an Office Supervisor. Brandy was drawn to Home Instead by a friend of hers that had finished our orientation program and called to tell her about it, so she decided to apply to join our team as well! Outside of work, Brandy loves spending time with her 4 children and 3 beautiful granddaughters, her and her husband also enjoy traveling!  Brandy can be reached directly at [email protected].

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Casey Marshall - Recruitment & Retention Coordinator

Casey joined Home Instead in in 2022.  She is a graduate from Nicholls State University where she studied marketing and was also a competitive swimmer. She found her way to Home Instead after having personal experience assisting with care for a family member with dementia. Casey began her career with Home Instead as a Client Care Coordinator and now she is a valuable asset in recruiting our awesome Care Pros. In her spare time, Casey enjoys reading, movies, concerts and spending time with her amazing family. You can reach her directly at [email protected].

 

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Sommer Robertson - Care Pro Support Coach

Sommer joined Home Instead in 2025.  She started with us as a Care Pro and was promoted to Care Pro Coach.  Sommer brought with her over a decade of experience as a caregiver and behavioral tech.  She knows that her career is her calling because she loves caring for others and sharing her knowledge and experience with new Care Pros.  In her free time, she enjoys spending time with her family, relaxing at the lake, fishing and camping.  You can reach Sommer directly at [email protected]

Our Team

Your Home Instead team in Hammond, LA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs. The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (985) 200-1094 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded Care ProfessionalsSM​​to serve your family's senior loved one with compassion and devotion.

Testimonial

A great company to work for and they care not only for the clients but the employees also