Scheduling Coordinator

Are you passionate about helping others and looking for meaningful work in a supportive, team-focused environment? Home Instead in Paducah is seeking a Scheduling Coordinator to join our team! This role is essential in connecting clients with the care they need while fostering extraordinary relationships between our clients and CAREPros'.

Key Responsibilities:

• Coordinate and maintain schedules for clients and CAREPro's with a focus on quality matches and continuity of care

• Respond to incoming calls in a friendly, professional, and knowledgeable manner

• Build relationships with clients and caregivers to enhance satisfaction and retention

• Identify opportunities to increase service hours and support better client outcomes

• Participate in a rotating on-call schedule for after-hours support

• Provide occasional hands-on caregiving support as needed

• Communicate effectively with the franchise owner, team members, clients, and families

• Adhere to all company policies and procedures with a high level of professionalism

What We’re Looking For:

• Strong interpersonal and organizational skills

• Ability to manage multiple priorities in a fast-paced environment

• Previous scheduling or administrative experience preferred

• Passion for senior care and relationship-building

• Dependable and responsive with a problem-solving mindset

• Willingness to occasionally provide care and share on-call responsibilities

Why Join Home Instead?
At Home Instead, we believe in treating our team like family. We’re committed to creating a workplace where your contributions are valued, your growth is supported, and your work makes a meaningful impact in our community.

Ready to Join Our Team?
If you're driven by purpose and ready to grow with a compassionate, community-focused organization, we encourage you to apply today and become part of the Home Instead family here in Paducah!