Meet Our Team

Mary Kate is the General Manager for Quad Cities Home Instead, overseeing both the Moline and Bettendorf offices. She brings a wealth of experience in management and training, having worked in both big-box and small business retail environments. Her expertise is further reinforced by a degree in Business Administration with a focus on Human Resources from Purdue Global University. Mary Kate began her journey with Home Instead as a recruiter, where she developed a deep appreciation for connecting talented individuals with meaningful career opportunities.

Beyond her professional role, Mary Kate is an avid reader who enjoys spending time with her beloved dog. Her passion for helping others is at the heart of her work, as she finds fulfillment in guiding individuals toward their true calling and supporting them in building purposeful careers.

Kayla serves as a Service Coordinator for the Moline and Bettendorf offices of Home Instead. She holds an Associate Degree in Medical Assisting from Brown Mackie College and brings a strong background in healthcare coordination. In her role, Kayla is dedicated to fostering meaningful connections between clients and Care Professionals, ensuring the best possible fit to support seniors in maintaining their independence at home. Passionate about making a difference, she is committed to enhancing the quality of care provided and encouraging personal and professional growth within the Home Instead family. Kayla is proud to be part of a team that prioritizes compassion, dedication, and excellence in senior care.

Julie serves as the Client Care Coordinator in Iowa, bringing six years of dedicated service to Home Instead. In her role, Julie plays a pivotal role in liaising between clients, CarePros, and families, ensuring seamless coordination of care services. She is responsible for speaking with families and potential clients, setting up Home Instead services, and crafting personalized care plans to meet individual needs.

A proud alumna of the University of Iowa, Julie is an enthusiastic Hawkeye fan. Outside of work, she cherishes time spent with her four daughters and two dogs. Julie's passion for helping others extends beyond her professional endeavors; she ran a Meals on Wheels program for 30 years before joining Home Instead. Her love for ensuring the well-being of others is evident in her commitment to providing exceptional care and support to clients and their families.

As the Client Care Coordinator for the Illinois Quad Cities at Home Instead, Jody embodies the core values of our organization while fulfilling a range of crucial responsibilities. Jody handles all service inquiries, conduct care consultations with prospective clients and their families, facilitate introductions between clients and caregivers, and conduct quality assurance visits with existing clients.

With over a year of experience at Home Instead and a decade of caregiving experience, Jody takes pride in her role. It brings Jody immense satisfaction to assist clients in receiving the care they need while enabling them to remain in the comfort of their own homes.

A dedicated recruiter with over three years of experience in the healthcare field, she is passionate about identifying and attracting top talent to the organization. With a background in psychology, she leverages her deep understanding of human behavior alongside strategic recruitment practices to build strong, high-performing teams.

Robin is our Business Manager for Home Instead Senior Care’s Bettendorf, Moline, Crystal Lake and Rockford locations. She has her Associates in Psychology/HR degree from Scott Community College. As Business Manager, Robin is responsible for the financial side of Home Instead Senior Care including billing, payroll, and bookkeeping. Robin enjoys being part of the Home Instead team and offering support to a company whose focus is on caring for Seniors. 

Amber Hearn is our Billing, Payroll and Compliance Coordinator for Home Instead. Hailing from the Quad Cities.  She recently earned her associates degree in Business Management from Eastern Illinois Community College.  She enjoys spending time with her family, watching sports or reading a good suspense novel.  Known for her hard work and determination, she excel at handling challenging tasks and making tough decisions.  She also enjoy collaborating with others and maintaining a positive mindset.  

Brian M. has over 30 years of experience in sales leadership, strategic business planning, and operational management. In his most recent role as Vice President of Sales at Fusion Medical Staffing, he had over 230 recruiters across multiple divisions, driving performance through data-driven strategies and a consultative sales approach.

Previously, Brian was the VP of Franchise Support at Home Instead Senior Care leading a 25-member team supporting 700+ franchise locations across the U.S. and Canada, Part of his role included direct oversight of corporately owned franchises in Omaha, Texas and Washington. He developed nationwide initiatives that enhanced franchisee success, caregiver satisfaction, and client outcomes.

Brian’s career foundation was built at Enterprise Rent-A-Car he excelled in customer service, operational efficiency, and market expansion. He is known for his ability to align strategic vision with execution, foster strong relationships, and deliver measurable business results.

Brian’s favorite book is The Servant by James Hunter. His leadership style is based on serving those around him to make sure you have grown and learned from spending time with him.

He shares four adult children with his wife Carly and currently lives in Omaha, NE. In his spare time, he enjoys traveling, exercising and anything sports related.