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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Crystal Lake, IL.

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team
Aaron Ada

Dr. Aaron & Ada Christopher

Dr. Aaron and Ada Christopher are multi-unit owners of Home Instead franchises in Illinois and Iowa. They have two children and live in Port Byron, IL. They both have a passion for working with seniors and making a positive impact in their community.

 

Ada has a Bachelor’s in Business and two Master’s Degrees; an MBA and a Masters of Accounting and Financial Management. Throughout her professional career, she has worked in a variety of leadership roles in the healthcare field and service organizations. This includes non-profits serving under-served populations and economically challenged families, as well as Federally Qualified Health Clinics. She learned early on that her calling was serving others and is passionate about serving seniors and families.

 

Aaron is a practicing Certified Public Accountant. He earned his Bachelor’s and Master’s Degrees in Accounting and his PhD from Claremont Graduate University. He has worked in public accounting, as an accounting professor, and as the Chief Financial Officer for several large organizations. Aaron owns several practices in staffing, finance, accounting services and investments.

 

Their mission is to enhance the lives of seniors by providing a network of reliable, compassionate, and well-trained Care Professionals. They are on call to quickly answer your questions and accommodate your senior in-home care needs.

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Lisa G., General Manager

Lisa joined Home Instead in July 2023 as the Office Manager/HR Coordinator for the Crystal Lake Illinois location and in Jan 2024 the Barrington office and has since been promoted to General Manager. 

Lisa comes with over 17 years’ experience and is responsible for the overall coordination of services, including hiring, training, scheduling, and care coordination departments, allowing Home Instead to operate efficiently.

Senior Care has been a part of Lisa’s career, where she helped seniors in the community engage in Health & Fitness programs to keep them mobile, independent and develop friendships.

This experience has helped with advocating for great senior care in the community by working with a passionate team to contribute to the positive living environment and enhancing a senior’s quality of life.

Lisa has been married for 35 years, and enjoys spending time with her 3 adult children, 2 daughter in laws and 2 grandchildren.

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Lisa O., Service Coordinator

Lisa has been with Home Instead since 2013.  She has filled many roles within our organization since that time.  Some of those roles include Caregiver, Lead Caregiver, Service Coordinator, and Hands on Trainer.  She is currently our Client Care Coordinator.  Lisa graduated from the University of Illinois at Chicago and has a degree in Education.
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Carrie R., Client Care Coordinator

Carrie’s journey in home care began back in 2011 when she joined Home Instead as a caregiver. From the very beginning, her compassion and dedication to helping others shone through. Over the years, she’s taken on many roles—including Service Coordinator, Recruiter, and Client Care Manager—gaining a wealth of knowledge and experience along the way.
Today, Carrie is a trusted guide and support for both the families we serve and our amazing Care Pros. She has a genuine passion for making a difference and it shows in everything she does.
Outside of work, Carrie loves spending time with her wonderful husband Shane, their two children, Richard and Violet, and their sweet fur baby, Hossa. Whether she’s at home or in the office, Carrie’s heart for caring never takes a day off.
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Emily S., Recruiter

Emily serves as the dedicated Recruiter for Home Instead, bringing with her a strong background in the medical and home health fields since 2018. With a deep understanding of the qualities that make an exceptional caregiver, Emily is passionate about connecting compassionate, skilled individuals with clients who deserve the highest standard of care. She takes great pride in identifying Care Professionals who not only meet the practical needs of our clients but also enrich their lives through kindness, empathy, and dependability.

Emily’s approach to recruiting is personal and thoughtful—she believes that the right match can make all the difference in someone’s day-to-day life. Whether she’s reviewing applications or conducting interviews, her goal is always the same: to ensure every client is supported by a caregiver who truly fits their unique needs and personality.

Outside of work, Emily enjoys spending quality time with her family and unwinding with a good book. She finds joy in the little things and brings that same warmth and attention to detail into her role at Home Instead.

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Morgan W., Intake Coordinator

Morgan is the Intake Coordinator for Home Instead.  She has a bachelor's degree in Business from the University of Phoenix.  As the Intake Coordinator, Morgan is the initial point of contact for the client, or their loved ones.  Her compassion, empathy and understanding nature is what motivates her to help to the best of her abilities.  

In her free time, Morgan enjoys spending time with her son and her 5 animals.  

Morgan is extremely grateful to be a part of the Home Instead family!

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Maureen M., Client Service Admin

Maureen supports the Home Instead team by managing a variety of office operations, including payroll and fielding calls from clients and caregivers to ensure their needs are met with care and efficiency. With a background as a dedicated caregiver, she brings firsthand experience, empathy, and a deep understanding of the challenges and needs faced by both families and care professionals.

In her current role, Maureen strives to create a smooth and supportive experience for everyone involved, balancing compassion with strong organizational skills. Her ability to connect with others and handle a wide range of administrative responsibilities helps keep the office running seamlessly.

Outside of work, Maureen’s most important role is being a devoted mother to her four wonderful children, who bring as much joy and purpose to her life as her work at Home Instead.

Josue

Josue D., On-Call Service Coordinator

Josue is the Service Coordinator at Home Instead. He is currently pursuing a degree in Business Administration and has over five years of experience in the in-home care industry. He began his career as a recruiter and HR assistant, which gave him a strong foundation in understanding both client and caregiver needs.
As a Service Coordinator, Josue plays a key role in scheduling and ensuring that clients are matched with the right caregivers. His attention to detail, dedication, and commitment to high-quality service are essential in helping families receive the dependable care they deserve.
Outside of work, he enjoys going to the theater and running with his dogs.
Josue is proud to be part of the Home Instead family and finds great purpose in making a difference in the lives of others every day.
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Robin M., Business Manager

Robin is our Business Manager for Home Instead Senior Care’s Bettendorf, Moline, Crystal Lake and Rockford locations. She has her Associates in Psychology/HR degree from Scott Community College. As Business Manager, Robin is responsible for the financial side of Home Instead Senior Care including billing, payroll, and bookkeeping. Robin enjoys being part of the Home Instead team and offering support to a company whose focus is on caring for Seniors. 

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Amber H., Billing & Payroll Coordinator

Amber is our Billing, Payroll and Compliance Coordinator for Home Instead. Hailing from the Quad Cities.  She recently earned her associates degree in Business Management from Eastern Illinois Community College.  She enjoys spending time with her family, watching sports or reading a good suspense novel.  Known for her hard work and determination, she excel at handling challenging tasks and making tough decisions.  She also enjoy collaborating with others and maintaining a positive mindset.  

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Brian M., VP of Operations

Brian M. has over 30 years of experience in sales leadership, strategic business planning, and operational management. In his most recent role as Vice President of Sales at Fusion Medical Staffing, he had over 230 recruiters across multiple divisions, driving performance through data-driven strategies and a consultative sales approach.

Previously, Brian was the VP of Franchise Support at Home Instead Senior Care leading a 25-member team supporting 700+ franchise locations across the U.S. and Canada, Part of his role included direct oversight of corporately owned franchises in Omaha, Texas and Washington. He developed nationwide initiatives that enhanced franchisee success, caregiver satisfaction, and client outcomes.

Brian’s career foundation was built at Enterprise Rent-A-Car he excelled in customer service, operational efficiency, and market expansion. He is known for his ability to align strategic vision with execution, foster strong relationships, and deliver measurable business results.

Brian’s favorite book is The Servant by James Hunter. His leadership style is based on serving those around him to make sure you have grown and learned from spending time with him.

He shares four adult children with his wife Carly and currently lives in Omaha, NE. In his spare time, he enjoys traveling, exercising and anything sports related.

Our Team

Your Home Instead team in Crystal Lake, IL possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

home instead team at walk to end alzheimers booth

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