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A Home Instead caregiver and an elderly woman prepare a meal together in a sunny kitchen, symbolizing teamwork and independence in home care.

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Bettendorf, IA.

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
Aaron Ada

Ada & Aaron Christopher, Owners

Dr. Aaron and Ada Christopher are multi-unit owners of Home Instead franchises in Illinois and Iowa. They have two children and live in Port Byron, IL. They both have a passion for working with seniors and making a positive impact in their community.

Ada has a Bachelor’s in Business and two Master’s Degrees; an MBA and a Masters of Accounting and Financial Management. Throughout her professional career, she has worked in a variety of leadership roles in the healthcare field and service organizations. This includes non-profits serving under-served populations and economically challenged families, as well as Federally Qualified Health Clinics. She learned early on that her calling was serving others and is passionate about serving seniors and families.

Aaron is a practicing Certified Public Accountant. He earned his Bachelor’s and Master’s Degrees in Accounting and his PhD from Claremont Graduate University. He has worked in public accounting, as an accounting professor, and as the Chief Financial Officer for several large organizations. Aaron owns several practices in staffing, finance, accounting services and investments.

Their mission is to enhance the lives of seniors by providing a network of reliable, compassionate, and well-trained Care Professionals. They are on call to quickly answer your questions and accommodate your senior in-home care needs.

Amy M

Amy M., General Manager

Amy is the General Manager of Quad Cities with over 14 years of healthcare experience in the local community. She began her career in patient care, where she developed a strong passion for leadership and healthcare operations.

Throughout her career, Amy has held roles in operations, business development, and marketing, with experience across ambulatory care, inpatient services, behavioral health, and senior care. She brings a well-rounded, patient-centered approach to leadership.

Amy holds a Master’s degree in Healthcare Administration from Purdue University. Outside of work, she enjoys spending time with her two-year-old son and family.

Kayla e

Kayla M., Service Manager

Kayla serves as a Service Coordinator for the Moline and Bettendorf offices of Home Instead. She holds an Associate Degree in Medical Assisting from Brown Mackie College and brings a strong background in healthcare coordination. In her role, Kayla is dedicated to fostering meaningful connections between clients and Care Professionals, ensuring the best possible fit to support seniors in maintaining their independence at home. Passionate about making a difference, she is committed to enhancing the quality of care provided and encouraging personal and professional growth within the Home Instead family. Kayla is proud to be part of a team that prioritizes compassion, dedication, and excellence in senior care.

Julie N

Julie B., Client Care Coordinator

Julie serves as the Client Care Coordinator in Iowa, bringing six years of dedicated service to Home Instead. In her role, Julie plays a pivotal role in liaising between clients, CarePros, and families, ensuring seamless coordination of care services. She is responsible for speaking with families and potential clients, setting up Home Instead services, and crafting personalized care plans to meet individual needs.

A proud alumna of the University of Iowa, Julie is an enthusiastic Hawkeye fan. Outside of work, she cherishes time spent with her four daughters and two dogs. Julie's passion for helping others extends beyond her professional endeavors; she ran a Meals on Wheels program for 30 years before joining Home Instead. Her love for ensuring the well-being of others is evident in her commitment to providing exceptional care and support to clients and their families.

Jody

Jody N., Client Care Coordinator

As the Client Care Coordinator for the Illinois Quad Cities at Home Instead, Jody embodies the core values of our organization while fulfilling a range of crucial responsibilities. Jody handles all service inquiries, conduct care consultations with prospective clients and their families, facilitate introductions between clients and caregivers, and conduct quality assurance visits with existing clients.

With over a year of experience at Home Instead and a decade of caregiving experience, Jody takes pride in her role. It brings Jody immense satisfaction to assist clients in receiving the care they need while enabling them to remain in the comfort of their own homes.

Kristi N

Kristi R., Recruitment & Engagement Coordinator

Kristi is the recruiter and retention coordinator for Home Instead Quad Cities. She has a bachelor’s degree in criminal justice and first discovered her passion for recruiting while working with a large security company in Florida. After returning home to the Quad Cities, Kristi built her career as a full-cycle recruiter specializing in healthcare roles.
Kristi is dedicated to helping others succeed—whether by guiding candidates through the hiring process or empowering independence for our clients through meaningful caregiver connections; she takes pride in building strong teams and ensuring that every new hire feels welcomed and supported from day one.
Outside of work, Kristi enjoys being a mom to her energetic boys, staying active through workouts and dancing, and cheering on her favorite football team

Amber N

Amber H., Billing & Payroll Specialist

Amber Hearn is our Billing, Payroll and Compliance Coordinator for Home Instead. Hailing from the Quad Cities.  She recently earned her associates degree in Business Management from Eastern Illinois Community College.  She enjoys spending time with her family, watching sports or reading a good suspense novel. 

Known for her hard work and determination, she excel at handling challenging tasks and making tough decisions.  She also enjoy collaborating with others and maintaining a positive mindset.  

Mary Kate

Mary Kate M., Franchise Training Manager

Mary Kate is the Franchise Training Manager with Home Instead, supporting multiple franchise offices across the region through structured training, operational alignment, and leadership development. Previously, she served as General Manager for the Quad Cities, overseeing both the Moline and Bettendorf offices, where she led teams across recruiting, onboarding, scheduling, client care, compliance, and day-to-day operations.

Mary Kate brings a strong background in management, training, and human resources, supported by a Bachelor’s degree in Business Administration with a concentration in Human Resources from Purdue Global. She joined Home Instead as a recruiter, where she built a deep understanding of talent acquisition, onboarding, and retention—experience that now directly informs her training approach.

In her current role, Mary Kate partners closely with General Managers and key players to develop consistent onboarding processes, role-specific training, and operational best practices. She is passionate about creating clear expectations, scalable systems, and meaningful development opportunities that empower teams to perform at a high level while staying aligned with Home Instead’s mission and values.

Joy N

Joy A., Compliance Coordinator

Joy brings over 11 years of experience in compliance-focused operations, quality auditing, and administrative support across e-commerce, real estate, and BPO environments. She specializes in ensuring adherence to policies, regulatory standards, and internal controls, with a strong eye for detail and accuracy.

In her recent roles, Joy has played a key role in conducting quality and compliance audits, evaluating processes, and identifying risks and gaps before they impact business performance. She is highly skilled in reviewing documentation, monitoring CRM and operational workflows, and delivering clear, actionable audit findings that drive continuous improvement and accountability.

Known for her integrity and analytical approach, Joy works collaboratively with cross-functional teams to strengthen compliance frameworks, improve operational efficiency, and maintain high standards of accuracy and consistency. Her work reflects a deep commitment to ethical practices, risk mitigation, and service excellence.

Outside of work, Joy is a dedicated mother of three daughters. She values quality family time and enjoys encouraging their passion for reading, storytelling, and music.

Brian N

Brian M., VP of Operations

Brian M has over 30 years of experience in sales leadership, strategic business planning, and operational management. In his most recent role as Vice President of Sales at Fusion Medical Staffing, he had over 230 recruiters across multiple divisions, driving performance through data-driven strategies and a consultative sales approach.

Previously, Brian was the VP of Franchise Support at Home Instead Senior Care leading a 25-member team supporting 700+ franchise locations across the U.S. and Canada, Part of his role included direct oversight of corporately owned franchises in Omaha, Texas and Washington. He developed nationwide initiatives that enhanced franchisee success, caregiver satisfaction, and client outcomes.

Brian’s career foundation was built at Enterprise Rent-A-Car he excelled in customer service, operational efficiency, and market expansion. He is known for his ability to align strategic vision with execution, foster strong relationships, and deliver measurable business results.

Brian’s favorite book is The Servant by James Hunter. His leadership style is based on serving those around him to make sure you have grown and learned from spending time with him.

He shares four adult children with his wife Carly and currently lives in Omaha, NE. In his spare time, he enjoys traveling, exercising and anything sports related.