Meet Our Team
We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Norcross, GA.
Proudly Serving Aging Adults & Their Families
Our Promise
- Do what we say we’re going to do – each and every time
- Solve care problems using compassionate, person-centered solutions
- Engage in thoughtful relationships with the families we serve
- Give back to our community
Kelee King - Chief Operating Officer
Kelee joined Home Instead in 2018 and offers extensive knowledge of senior care in addition to her passion and caring for seniors and their families. Her experience, enthusiasm and winning personality is perfect for connecting with the community and referral sources. She is an expert in developing relationships to further promote the services offered by Home Instead. Kelee was recently promoted to the Chief Operating Officer and provides leadership and guidance to her team which helps lead us to success. You may reach Kelee directly at [email protected].
Jane Lynch - Director of Finance and Administration
Jane has been with Home Instead since 2010. With more than 20 years’ experience in the finance field, she enjoys utilizing her business knowledge to foster great relationships between families and the office team. Jane recognizes the importance of the service Home Instead provides to our clients and loves that every day we make a difference in people’s lives. Jane can be reached directly at [email protected].
Kasey Mathews - Director of Business Development
Kasey joined the Home Instead team in 2024 and is a wealth of knowledge as a trusted resource in the medical and non-medical fields. She has a BBA with a minor in sports marketing, an MBA and is also a licensed nurse. Her passion for helping others is shown through her previous work experience in the ER, Long Term Care, Home Health and Hospice. Kasey is a developmental leader and focuses on teaching her team how to be successful at building trusted relationships. Home Instead allows her to develop and nurture relationships with referral sources, clients and their families along with helping the community learn what services are truly available to them. Kasey can be reached at [email protected].
Traci Phipps - Regional Director of Business Development
Traci Phipps joined Home Instead in 2026 as our Regional Director of Business Development. Traci brings a wealth of expertise from her previous roles as a sales representative at a durable medical equipment supply company and an account executive at a hospice company. She holds a degree in Business Education from Southeast Missouri State University.
Traci was drawn to Home Instead by our shared commitment to caring for individuals with the same dedication and compassion she desires for her own family. She is passionate about building relationships and helping families find the support they need, values that are central to our mission at Home Instead.
Originally from St. Louis, Missouri, Traci now proudly considers herself a Georgia girl. Outside of work, she enjoys experimenting in the kitchen and cherishing time with her husband of over 30 years, her two sons, grandson, and grandpups. We are excited to have Traci on our team and look forward to the positive impact she will make. You can reach Traci directly at [email protected]
April Abbott - Home Care Manager
April joined Home Instead in 2025. She is from Conyers, GA and went to Dekalb Community College. She has experience in real estate and managed apartments, rentals and commercial buildings. She also managed a pediatric office for 20 years. April chose to join Home Instead because she has always been compassionate, caring and ready to help as many people as possible. She loves being part of a team that cares deeply about their clients and staff. Outside of work, April loves spending time with her daughter and rescuing cats. You can reach April directly at [email protected].
Taylor Crocker - Engagement Manager
Taylor joined Home Instead in 2025. She is originally from East Atlanta and has a bachelor's degree from Full Sail University. Taylor comes to us with a background in business operations. She was drawn to Home Instead and her position here because she wants to make a difference by connecting our new hires with Home Instead clients and improving quality of life for both. Interesting facts about Taylor is that she is a classically trained pianist, EPIC fantasy reader, and a football fanatic. Her favorite football team is the Buffalo Bills. You can reach Taylor directly at [email protected].
Stephania Hart - Inquiry Specialist
Stephania Hart joined Home Instead in 2024. She is originally from Tennessee. Stephania received a Bachelor's degree from the University of Tennesse in Knoxville in Foreign Language - German and has a minor in Business. The majority of Stephania's experience in the work force has been in account management for marketing and promotional products, as well as business development for staffing. She was drawn to Home Instead because she loves helping families. Outside of work she enjoys anything having to do with fitness, attending concerts and enjoying time with her family and her children's activities. She is also a foodie and she loves horses. Stephania says if she had all the money and time in the world she would have a farm with horses. You can reach Stephania directly at [email protected].
Bern Maramba - Inquiry Specialist
Yahaira Davila - Service Coordinator
Yahaira Davila joined Home Instead in 2025, bringing with her a wealth of experience and passion for caregiving. Originally from New York, Yahaira embarked on her caregiving journey at the age of 18 and quickly discovered her dedication to helping others. Her years of hands-on experience in the field led her to transition into a scheduling role, where she adeptly supports both clients and caregivers. Yahaira’s background as a caregiver allows her to thoughtfully match individuals with the appropriate support when needed most.
Her initial role at Home Instead was as a caregiver, which laid the foundation for her eventual move into scheduling. Following her relocation to Georgia, Yahaira was uncertain about finding a similar role but was thrilled to continue pursuing her passion for caregiving. Outside of her professional life, Yahaira is a devoted wife and mother of two. She treasures quality time with her family, especially enjoying outings to the park and creating lasting memories together. Family remains at the heart of all she does. You can reach Yahaira directly at [email protected].
Savannah Wolthoff - Client Care Advisor
Savannah Wolthoff joined Home Instead in 2026 as a Client Care Advisor. Originally from Loganville, GA, she graduated with honors from Loganville High School and studied Marine Biology at the University of West Florida. Before joining our team, Savannah worked as a Marine Mammal Stranding Technician and a Veterinary Assistant for small animals and exotics. Known for her compassion and care for both people and pets, Savannah has always been driven to help those in need. She was drawn to Home Instead because of its commitment to assisting individuals in the comfort of their own homes, recognizing the company's value and heart. In her spare time, Savannah enjoys spending time with her family, her high school sweetheart husband, and her dogs. She is a certified scuba instructor and has a passion for crafting, gift-making, baking, and planning parties. You can reach Savannah directly at [email protected].
Medinah Ali - Business Development Advisor
Medinah Ali joined Home Instead in 2025. She is a proud graduate of Clark Atlanta University, Medinah has built her career around connection, communication, and service. Before joining Home Instead, she worked in real estate as a licensed Realtor®, helping individuals and families navigate major life transitions with empathy and understanding skills that align perfectly with Home Instead’s mission to enhance the lives of aging adults and their loved ones.
Medinah was drawn to Home Instead because of its heart-centered approach to care and its commitment to building meaningful relationships with clients and families. She values trust, respect, and kindness in every interaction, and she takes pride in creating a positive experience for those she serves.
Outside of work, Medinah enjoys writing, traveling, and spending time with her family and her beloved dog. Her family is very close, and she credits them for teaching her the importance of love, laughter, and community values she brings into her work every day. You can reach Medinah directly at [email protected].
Christy Diloreto - Recruitment Coordinator
Christy joined Home Instead in March 2026. Born in Cartagena, Colombia, she moved to the United States as an infant and was raised in Northern Virginia before ultimately settling in the Atlanta area, which she now proudly calls home. With 14 years of experience in recruiting and human resources, Christy has worked across various industries. However, she was particularly drawn to the mission-driven nature of Home Instead, where she feels she has found her true purpose.
In her personal life, Christy enjoys spending quality time with her four adult children and three grandchildren. She also appreciates outdoor activities such as hiking and paddleboarding, and she has a passion for thrifting. You can reach Christy directly at [email protected].
Lareign Macula - Recruitment Coordinator
Lareign Macula joined Home Instead in 2024, bringing with her experience in recruiting and human resources management. Originally from Governor Generoso, Davao Oriental, Philippines, she holds a Bachelor of Science degree in Radiologic Technology. However, she ultimately chose to pursue a career in HR and recruitment, driven by a desire to make a meaningful impact. Lareign was attracted to Home Instead because of the company’s mission to genuinely assist individuals in need. She appreciates the welcoming and supportive environment at Home Instead, which enhances her work experience. To her, the atmosphere feels like family, characterized by the friendliness and positivity of her colleagues—qualities she highly values in a workplace.
Outside of her professional life, Lareign is the eldest of four sisters, a role that has instilled in her a sense of responsibility and compassion for others. She is also a devoted pet owner, with two cats named Oreo and Luffy. In her leisure time, she enjoys going on picnics and road trips, as these activities allow her to relax, explore new places, and spend quality time with loved ones. You can reach Lareign directly at [email protected].
Our Team
Your Home Instead team in Norcross, GA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.
When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.
More Than a Business
