Caregiver Portal
Resources for Caregivers employed by Home Instead of Volusia County
Please call (386) 255-0645 for additional assistance.
Caregiver Forms and Links
Home Instead Assistance Program
Home Instead offers a counseling service that is completely free to employees! Whether you are dealing with the struggle of losing a client, dealing with a difficult case, difficulty expressing your feelings, or overwhelmed at work and at home--the Home Instead Assistance Program is there for you! Learn more & find contact information.
Frequently Asked Questions from Caregiver:
Paydays are on the 7th and 22nd of each month. If any of those days lands on a weekend, you will be paid on the Friday beforehand.
Go to: https://payplusllc.myisolved.com or download the Isolved app from the App Store on your phone.
First, attempt to clock in and/or out on the ClearCare Go App. Ensure you have a good phone signal. If not successful the first time, please try again.
If this does not work, please call the toll-free number on the back of your Home Instead badge. You must call this number from the client's phone. If neither of these steps work, call the office and a staff member will help troubleshoot the issue.
Telephony Instructions
*To CLOCK-IN using the clients's phone, dial 877-385-5784 and follow the prompts. Listen for your name to CLOCK-IN.
*To CLOCK-OUT using the clients's phone, dial 877-385-5784 and follow the prompts to mark your tasks complete, then press 9 to CLOCK-OUT.
- Scrubs or polo shirt + slacks or pants (no jeans, no shorts) - unless otherwise instructed by the office.
- You must always wear your identification badge
- Safe, comfortable, close-toed (no Crocs, flip flops or sandals)
You may NOT wear the following: revealing shirts/tank tops, short skirts/shorts, denim jeans, sweat pants, pajama pants, yoga pants, heels, flip-flops, and hats.
Any questions about the dress code or anything else, please call the office at (386) 255-0645 and we will be happy to assist you.