Meet Our Team
Our team relies on the same core values that family is built upon, trust, integrity, and empathy for one another. The sense of community that we have with each other is what makes this a truly singular business. Not only is this a locally owned franchise but it is run by an amazing couple, Janine and Dave Hearn, who made it their mission to care. To care, not only about the people who we provide services for, but also to the people who make it possible; our caregivers. Our business is only as good as the people who compose it, which is why we make it our mission to return the respect to our employees. The very people who go out everyday and choose to make a positive difference in our community. Good will, friendship, and genuine connection are the glue that binds us all together. Upholding these values within the company is what allows us to extend that to our community in Durango.
Proudly Serving Aging Adults & Their Families
Our Promise
What makes Durango special is that mountain-town sense of community. The knowledge that your neighbor would lend you a cup of sugar and that it’s more than likely you’ll see a friend at the supermarket. Through rugged winters and balmy summers, together we survive, thrive, and enjoy our beautiful town. That sense of connection we have with one another is what our mission strives to uphold. As a community, it is each individual that makes it so unlike any other. Our mission is to care for those members who need a little extra help, and what better a way to do it than from the comfort of their own home? Finding quality care for the elders of our community; our grandparents, parents, spouses, and friends can be a difficult undertaking and an exhausting transition. What we provide is that support, that unflinching compassion, that can turn an unbearable transition into a graceful journey. The odyssey of aging is something that deserves to be respected and if possible, enjoyed despite how daunting it can appear. Our promise is to be there through all of it. We show up. We support. We care.
Katie Bui, Owner/President
Katie Bui has called Colorado home since 1998. She is the Owner and President of Home Instead of Pueblo.
Katie holds both a Bachelor of Science in Nursing and an Advanced Nursing Practice degree from Colorado State University–Pueblo. She is a double board-certified nurse practitioner in Adult-Gerontology Acute Care and Family Practice, with experience in Medical-Surgical care, ICU, Emergency Medicine, Pediatrics, and hospital administration. Driven by a desire to make a greater impact, Katie opened a Home Instead franchise to provide compassionate, personalized care that supports the independence and dignity of seniors.
In her free time, she enjoys gardening, traveling, cooking, spending time with family, and connecting with nature. She lives by the mantra: “Do at least one kind act for everyone I meet each day.”
Jason Arends, Owner/Sales & Marketing
With over 30 years of experience in sales and marketing, Jason brings a strong entrepreneurial spirit and a deep commitment to customer relationships.
Jason understands that finding home care for a loved one can be overwhelming. His goal is to make that process easier by guiding families to trusted, compassionate care that brings comfort and peace of mind. Known for his kind nature and willingness to help, Jason is driven not by sales, but by building lasting relationships rooted in trust and mutual respect.
Christal Hopp, Lead Care Consultant
Christal Hopp serves as the Lead Care Consultant at Home Instead’s Durango branch, bringing over a decade of experience in the senior care industry. Originally from central California, she has called the Four Corners region home since 1999. She holds an Associate of Applied Sciences in Human Services with a focus on Criminal Justice Studies from San Juan College.
At Home Instead, Christal is dedicated to supporting families and improving the quality of life for older adults, combining compassion and professionalism in her approach. Beyond work, she enjoys relaxing at Durango Hot Springs, spending time outdoors, and being with her two children, Johnny and Maddison.
Christal’s career and life reflect her passion for service, family, and community, making her a trusted advocate for dignity and connection in every stage of aging
LaTonya Jackson, Office and Service Coordinator
LaToyna Jackson, a California native, is a warm, positive, and people-focused individual who thrives on helping others. She enjoys books, gardening, and volunteering at local events, always bringing a cheerful and welcoming presence wherever she goes.
LaToyna has a natural gift for organization and problem-solving, making her an excellent scheduling coordinator. Outside of work, she loves spending time with her two dogs and being active in her community.
Her passion for home care is personal, her family uses it to support her grandmother, and it has greatly improved their lives. It allows them to focus on loving her while knowing she's safe and cared for. LaToyna is committed to providing that same peace of mind and compassion to other families.
Victoria Dube, Training Coordinator
Raised in Colorado, Victoria brings her passion for compassionate care to Home Instead of Durango as the Training Coordinator. She started her journey with the company as a Care Professional, where she developed a deep connection to the mission of supporting older adults.
Victoria holds a Bachelor’s degree in Psychology and Spanish from Colorado State University of Pueblo and a Master’s degree in Gerontology from the University of Nebraska at Omaha. Her strong educational background, combined with hands-on experience, allows her to effectively train and support CarePros in delivering exceptional care.
Committed to empowering others, Victoria fosters a culture of growth and excellence within the team, ensuring seniors receive the highest quality of care. Outside of work, she enjoys reading, hiking, and exploring new places through travel
Our Team
Your Home Instead team in Durango, CO possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.
When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.
More Than a Business
