The Importance of Choosing Quality Home Care
The Home Instead Difference: Reasons to Choose Home Instead Over a Private Caregiver
At Home Instead, we understand that providing exceptional care is more than just meeting the basic needs of our clients. It is about going above and beyond to ensure their happiness, independence, and quality of life. We are honored to be entrusted with the well-being of our clients and are dedicated to exceeding expectations every step of the way.
As a licensed home care agency with decades of experience, we are able to deliver a standard of care that far exceeds what most private caregivers are generally able to provide. This is our Home Instead Difference!
Personalized Care Plan
Everyone needs something different from home care. Our person-centered care plans can help meet your family’s individual needs right now. We are excited to work with you to develop a personalized care plan and arrangement that will match both your family’s budget and lifestyle. And we are always happy to change your plan as needs change - after all, “to us, it’s personal.”
Expertly Trained
At Home Instead, we provide a certified nurse training with CNA and RN in our training lab, on site. We offer paid hands-on shadow training and pay 12 hours of training for Care Pros to go into the field when they first come on board, if they have no experience.
Continued Training
Home Instead's expert training does not stop after orientation. We believe hiring and retaining dependable, caring and professional individuals is essential to our success! Our continued training includes advanced classes on Alzheimer's and Dementia, but also refresher trainings on topics that may need more instruction or reminders.
Background Check & Drug Screening
Before they are invited into any family’s home, we run a thorough background check. Home Instead also conducts a drug screening on all applicants and confirms driver's license status and driving record for all Care Professionals who will be providing transportation as part of their job duties. We will not send anyone into your home that we wouldn’t invite into our own. It’s that simple.
Safety Plan
As a part of our FREE initial Care Consult, our Care Manager will conduct a home safety check to help identify any environmental safety concerns, such as trip hazards, lack of grab bars in wet areas, misuse of extension cords or space heaters – or any other safety concerns.
Additionally, Home Instead maintains standard safety protocols to protect both client and Care Pro during all personal care tasks. These routine actions will prevent injury, ensure a safe environment, maintain hygiene and give you peace of mind about your loved one's care. We supply PPE to all of our Care Pros.
Support Staff & Reliability
When relying on a private individual, there's always the risk of unexpected absences or unreliable services. Our agency, on the other hand, has an exceptional support staff to step in and assist with client needs if a caregiver is ill or unavailable. This continuity of care provides reassurance and minimizes disruptions to your loved one's daily routine.
Available 24/7, 365 Days a Year
The Home Instead Care Team is available 24/7 to provide support, handle any urgent situations, and meet all of your care needs. You'll have the added confidence of knowing that a live person from your local office who possesses intimate knowledge of your unique situation is available 24 hours a day, 7 days a week, 365 days a year.
Private caregivers usually do not have the support team or capacity to be available 24/7/365.
Locally Owned
Opening our doors in 1998, Home Instead of San Francisco, CA has been locally owned and operated for over a quarter of a century!
We are an established company that is dedicated to treating our local seniors right!
State Licensed
Home Instead of San Francisco, CA is licensed and audited by the state of California as an In-Home Care provider. If you are interviewing other companies, be sure to verify that they are licensed with the state. Our Home Care Organization License # is 384700047.
Private caregivers are not licensed by the California Department of Health and Human Services - Division of Health Service Regulation.
Liaison with Medical Staff
Home Instead Care Pros are prepared to act as a liaison with your loved one's medical staff. Whether that's helping a senior follow instructions from a doctor or nurse or integrating into the care plan of a Home Health or Hospice team, we are prepared to play our role and be an advocate, liaison and helper for our clients!
Fully Bonded & Insured
Being bonded means the agency has insurance to cover any claims for which the caregiver is responsible so the homeowner is not liable should something happen. Each person who enters your home is bonded and insured to protect you against loss, removing all risk to homeowners.
Private caregivers are generally not bonded or insured.
Certificate of Liability
Private individuals may lack the necessary insurance coverage or training to handle emergencies or accidents effectively. On the other hand, Home Instead provides liability insurance, ensuring the well-being of both your loved one and the caregiver. In the event of an unforeseen incident, our agency takes full responsibility, offering you peace of mind and protection.
Home Instead also carries Workers Compensation Insurance to protect each of our caregivers in case of a work-related injury, instead of the family bearing this full responsibility in cases where a private caregiver is hired.
Giving Back to the Community
Home Instead of San Francisco strives to give back to our local communities!
We are national team members of the Walk to End Alzheimer's San Francisco. We also frequently donate time and money to the Curry Senior Center (a non-profit for low-income seniors in San Francisco). We are also proud to spearhead the Be a Santa to a Senior program in our local area year after to year!