Skip to main content

Why choose us for home care in San Francisco, CA?

We believe aging should feel empowering, not limiting. That’s why we provide personalized care with a human touch, helping older adults live safely and with purpose at home.

Meet Our Team

Behind every phone call, visit, and update is your local team who genuinely cares.

We're here to help with whatever you need, whenever you need it.

Jill Bowers

Jill Bowers

Director of Operations

​Jill discovered her passion for home care in 2007 while attending San Francisco State University, when she was offered the opportunity to work as a one-on-one live-in caregiver, for her elderly family friend. She provided in-home care and support to her client, while simultaneously earning a Bachelor's of Arts Degree with an emphasis in Art History in 2009. In 2013, Jill joined the administrative side of home care and quickly displayed great leadership potential, becoming an essential part of management and earned a promotion as Operations Manager in 2015. Jill joined Home Instead San Francisco in January of 2018 as Director of Operations. Jill understands the home care industry well and supports her team in all facets. Jill brings a great "can-do" attitude and an innate desire to help her team, CarePros, the clients and families we serve. She loves living in in San Francisco and enjoys spending time with her friends, family, and going on long walks with her two dogs.

Victoria Drake

Victoria Drake

Director of Client Care, Gerontologist

​Victoria Drake received her Masters in Gerontology at San Francisco State University and has actively been working with the elderly in San Francisco for just over 15 years. Her Master's thesis emphasized the idea of creating and maintaining a Quality of Life at the End of Life and it has truly been her passion to ensure that older adults have the highest level of care while maintaining their dignity and independence. Victoria is excited to bring her experience and knowledge to the Home Instead team and is ready to collaborate and continue to grow with the Home Instead San Francisco.

Radhika Bauerle

Radhika Bauerle

Business Development Advisor

Radhika is passionate about people, purpose, and building meaningful community connections. At Home Instead San Francisco, she partners with hospitals, senior centers, and local organizations to ensure seniors receive the compassionate, quality care they deserve. With over 15 years of experience in leadership and relationship management, Radhika brings warmth, empathy, and professionalism to every interaction, helping families feel supported, informed, and connected through every stage of care.

Resa Gabriel

Resa Gabriel

General Manager

Resa joined our organization in March 2019, and since then, she has had the privilege of growing with the organization and being part of a mission she truly believes in. As General Manager, she is proud to help lead a team that is committed to changing the way we care for older adults. What Resa enjoys most about this work is knowing that the care we provide can make a real difference in someone’s everyday life. She is passionate about helping older adults feel supported and respected, while also giving their families peace of mind. She feels fortunate to be part of a team that cares so deeply about the people we serve and the work we do.

McKayla Austrum

McKayla Austrum

Client Care Manager

Joined the team back in 2019, she is been proud to be part of a team dedicated to transforming how we care for older adults. Having previously served as a caregiver, this work has always been deeply personal to her, and it fuels her passion for making care as seamless and supportive as possible. Over her years here, she has had the privilege of working across relationship management and operations to make sure our clients and Care Pros are supported every single day. What she loves most about this work is connecting with people, untangling challenges, and building smooth processes behind the scenes so our caregivers can focus on what matters most: delivering compassionate, exceptional care.