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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Tucson, AZ.

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team
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​Scott Ehrsam, Home Instead, Tucson owner

Scott Ehrsam opened the doors of his Home Instead franchise in January 1996. At the time he was one of the first five or six owners to open an office. With the exception of the Founders of Home Instead, Paul and Lori Hogan, Scott remains as the longest tenured franchise owner in the network. “I was looking for a business opportunity where I could do “good” along with doing “well”.

Our primary purpose is ‘To bring honor to God by improving the lives of our clients, their families and our employees, period’. I have always fundamentally believed that if we treated people with exceptional service and a caring heart, we would be successful”. More than two decades later and thousands of clients served, Home Instead in Tucson has established itself as the premier provider of ​​​ in-home care in the greater Tucson area and surrounding communities.

Care Team Tucson, AZ​​

The Home Instead - Tucson Team is a special blend of caring, intelligent and insightful people who are focused on providing the best quality care possible for your family needed. Take a look at the highly qualified, compassionate people involved in our Tucson team so that you can make a better decision about your loved one's future.

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DeAnna Mancini, Operations Manager

​DeAnna joined us in September 2013 as a Care Professional. She came to us from a unique circumstance, in that she had been using Home Instead in Joplin, MO to care for her mother after her father had been tragically lost in the F5 tornado that devastated the town on 2011. She threw her heart into caregiving and it quickly became clear that her passion for helping others was second to none. She was elevated to CARECounselor in early 2014 and we quickly added the responsibilities of recruiting and retaining excellent Care Professionals like herself. “Her enthusiasm for being a Care Professional and for Home Instead is infectious”, stated owner Scott Ehrsam. “She treats the other Care Professionals like family and truly cares for their needs.” DeAnna is now overseeing the entire Care Professional experience, ensuring every Care Professional feels valued, appreciated and rewarded for their compassionate work.

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Libby Hartless, Registered Nurse

Libby brings to Home Instead over 40 years of experience. Her area of expertise was Oncology. She has managed and put together large medical centers from the ground up. She retired from working at the VA's Community Care Development as a Case Manager. Once she retired she realized that she was not done working and heard of the opportunity to work with Home Instead. She has since joined our team and is loved by our Care Pros and Clients alike!      

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Tami Raab, Client Care Manager

Tami comes to our team with over ten years of Home Care experience. Her problem-solving abilities make her a great addition to our team. She loves her role as a Client Care Manager and is committed to providing a positive contribution and meeting our clients' needs. When she can find some spare time, she loves to swim and read.

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Angelica Frklich, Client Care Coordinator

Angelica started her career with Home Instead in 2015 as a CAREGiver. She graduated from Brookline College with a degree in Health Care Business Administration. She learned while working with our clients to slow down, be patient, and to stay positive. She loves caregiving and has been one since a very early age starting with babysitting, being a parent & foster parent and then caring for loved ones. She is excited for her current role as a Client Care Coordinator to share what she knows and help the Care Pros to succeed in a common goal, to help our aging community age gracefully with love, respect and a little fun! In her free time she loves to play basketball, being with her family, and being next to any type of body of water. 
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Bridget Dowling, CARE Counselor

Bridget embarked on her journey with Home Instead in May 2022, initially serving as a Care Professional before advancing to the role of Care Counselor. Her interest in caregiving was sparked by her personal experience caring for her mother, which deepened her dedication to the field. Bridget is a remarkable individual, driven by a genuine passion for her work, and she is committed to providing exceptional support to both Care Professionals and clients. Her enthusiasm and compassion make her a valued asset to the Home Instead team.

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Judi Thompson, Executive Assistant

​Judi came to us in the summer of 2009 from a Home Instead in Hemet, California. Her experience in Hemet, along with her innate administrative talent, makes her a key figure in ensuring that the office is operating efficiently and effectively. Her soothing tone and calm demeanor also makes her a fantastic Executive Assistant.

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Janet Vasquez, After Hours Manager

​ Janet began her journey with us in March of 2017 as a Care Professional. Her compassion and ability to anticipate the needs of our clients were apparent as she received compliments and high praise from every client for which she cared. "I enjoy inspiring people to be as independent as possible and making them feel good." Says Janet. It became evident with Janet's background in customer service and capacity to handle stressful situations while remaining calm expressing empathy and respect; she would make a great addition to our admin team. Janet has been ensuring customer and Care Professional satisfaction since January of 2018 as Service Coordinator, and was promoted to Scheduling Manager September 2021. When asked what she loves most about her role, Janet stated, "Connecting with the Care Professionals and learning of their interests and client needs and preferences, to provide the best match and care possible."

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Lauryn Schwab, Service Coordinator

Lauryn brings 13 years of medical field experience to Home Instead, with a diverse background in client management, scheduling, and caregiving. She takes pride in being a quick learner who adapts easily to new processes, and her compassionate nature is complemented by strong interpersonal and communication skills. We are thrilled that Lauryn has chosen to contribute her client-focused mindset, extensive experience, and empathetic approach to our team. Despite her busy schedule raising five children, she enjoys exploring Arizona, which she has called home since January 2023.

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Karen Helley, Training Coordinator

Karen began with Home Instead Tucson in 2018 as a Care Professional and quickly learned a lot about caregiving! She became adept at connecting with seniors who have dementia and also their family members. Born and raised in Yuma, Karen moved to Tucson when she was 17 to study at the University of Arizona. She graduated in 2015 with a Bachelors of Science in Psychology and a Minor in Spanish and Public Health. Karen enjoys being outdoors and exploring random and unusual places. In 2022 Karen took on a new role in our office as our Training Coordinator and also helping us with our social media. 

Our Team

Your Home Instead team in Tucson, AZ possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

A Home Instead caregiver kneels to help an elderly man tie his shoes in a cozy living room, highlighting patient and personalized care for daily tasks.

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