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Home Care Client Reviews


Read what other families in Franklin, TN, have to say about Home Instead Senior Care

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Facebook Reviews:

Google Reviews:

 5 Stars:

They truly do care about the clients and try to give them the best at home. The relationships they build, and the dedication to the seniors- as if they were their own family- it is purely inspiring that it will make you shed a tear. They are truly CAREgivers.

Can di e, Google Review, Posted March 3, 2020

 5 Stars:

The entire staff at Home Instead have been very professional, loyal, trustworthy and most of all very dependable. The experience that I have been able to witness as they have assisted me with taking care of my mother has been absolutely phenomenal.

Johnathan Hughed, Google Review, Posted March 1, 2020 

 5 Stars:

We have found the most wonderful caregiver for my 92 year old father. He loves her and I do, too! Whenever I call the Home Instead office, everyone is extremely helpful and kind. Thank you to Mildred and Home Instead!!

Deblovespets, Google Review, Posted February 12, 2020

 5 Stars:

I am extremely blessed to have such a company as Home Instead Senior Care. I have been with them for about 4 years. They have helped me with my home, errands, laundry and housekeeping. They are especially respectful of my person. I strongly recommend them for the next person in need.

Norman Robertson                                                                                                                                                Posted January 21, 2020 

"I needed a Home care for my wife. Even though I am able to take care of her, she cannot be left alone. The trusted care given allows me to be away from home completing other necessary tasks. Home Instead has worked with me and has been able to adjust their schedule to meet my needs. "

Posted by retiredups on Mar 28 2020

"This agency provide me a cargiver who helps me with household work, grocery shopping, and personal care. She arrives on time and is very kind and caring with the things I need and my health. The agency is good about making any changes that may be necessary for my convenience, however, this is rarely needed."

Posted by CathyMR on Mar 19 2020

"They are a great company - took great care of my husband. Caregiver Janet is so responsible, caring and a great asset to your company. I never had to worry about being at work and I always knew he was in good hands. Never had a problem with scheduling and they were always on time. Great working with your company. thank you so much"

Posted by Joy Soto on Feb 14 2020

"The team has been great. Very adaptable. Robert, my caregiver, has been excellent. Gone above and beyond."

Posted by John Gough on Jan 19 2020

"My Caregiver is so very dependable. She completes tasks without me having to remind her and is very caring."

Posted by Illene Gross on Dec 18 2019

"I have had Home Instead for four plus years and would recommend this service. Knowing the caregivers are trained and required to maintain on going education to stay current in today’s world. Twenty four hours service available. Friendships that are established, both office staff and caregivers adds a personal touch to this service. "

Posted by Michael Adair on Oct 16 2019

"I like the dependability. Even when you have an employee that is unable to work, I know that my dad's care will continue. Thank you!"

Posted by Laurie Scott on Sep 17 2019

"I can sincerely say we are extreamly happy with Home Insteads Services. Heres Why: 1) If something unforseen happens & a caregiver can't make it or can't complete a shift, Home Instead guarantees a substitute will be sent within an hour. That has come in handy. And we aren't left without a caregiver! 2) If we have any concerns, they work with my husbands unique, individual needs, so that our personal schedule runs smoothly. And my husband dignity, respect & personal preferences are delicately cared for. I wouldn't want to work with any other company! This one takes care of all our needs in a kind, insightful, respectful manner. We have had a few other Companies in the past. We will never go back!!! NOTHING COMPARES TO THE BEST!!! Don't get me wrong, no one is perfect! But they always correct & work with you! With Home Instead, it is always about the client, & how they can make their day better! Sincerely: A&S B. of F. Tennessee"

Posted by Anonymous Reviewer on May 22 2019

"The quality of the home care staff that Home Instead employs are the most professional and well trained I have ever experienced. I have been with 3 other agencies and I have experienced some really unprofessional and untrained staff but; never with Home Instead. Their worse staff is better than many of the agencies best staff. We have all experienced losing a loved care giver for multiply reasons but every time that has happened with Home Instead they replaced them with an equal or often even better care giver than we had before. Also they are the only agency that has attempted to staff us on Sundays so we get care 7 days a week. And last but every importantly the management staff is always friendly, professional, and caring themselves. They try very hard to solve all the scheduling problems. they are a fantastic and professional agency with a very competent and well trained staff of caregivers. Thank you Home Instead for being there for us."

Posted by Anonymous Reviewer on Feb 27 2018

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