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​​​​​We are hiring CAREGivers!

Thank you for your interest in joining the Home Instead Senior Care team. Below is a list of the open job opportunities in the DeKalb, IL area. To take the next steps in contacting us, please click the 'Employment Inquiry' button for the job posting of your choice.

Current Job Openings

2585 Sycamore Rd
DeKalb, IL 60115
Serving Amboy, Ashton, Baileyville, Byron, Chana, Clare, Compton, Cortland, Davis Junction, DeKalb, Dixon, Esmond, Forreston, Franklin Grove, Genoa, Hampshire, Harmon, Hinckley, Kingston, Kirkland, Leaf River, Lee, Lindenwood, Malta, Maple Park, Monroe Center, Mount Morris, Oregon, Paw Paw, Polo, Rochelle, Sandwich, Shabbona, Steward, Stillman Valley, Sublette, Sycamore, Waterman, West Brooklyn

Service Coordinator

Job Details

The Service Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients.  The Service Coordinator is responsible for scheduling clients and CAREGiversSM in order to provide the highest quality service to clients with emphasis on creating extraordinary relationships.
 

  • Reflect the values of Mondi & Associates  (d.b.a. an independently owned and operated Home Instead franchise).
  • Answer incoming calls in a friendly, professional and knowledgeable manner.
  • Create and maintain client and CAREGiver schedules with an emphasis on creating high quality matches and the development of extraordinary relationships.
  • Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.
  • Follow up with all client and CAREGiver issues to ensure their problems are resolved.
  • Enter and maintain accurate client and CAREGiver records in the software system.
  • Increase client loyalty to Home Instead by utilizing the consultative sales process to better meet our current client needs.
  • Follow up and communicate CAREGiver and client issues to ensure problems are resolved. 
  • Design, test and implement a responsive contingency plan that ensures 100% maintenance of Service Hours.
  • Recognize and capture opportunities to increase service hours to enhance and/or increase quality care.
  • Field new client inquiries over the phone in a knowledgeable manner, enter the information into the software system and work with team to communicate and prepare for the Care Consultation.
  • Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members.
  • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
  • Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone

Each Home Instead franchise is independently owned and operated.

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Client Care Coordinator

Job Details

If you're looking to make a difference, and have more purpose in your career, come join our fun-loving team!

We offer full health benefits, dental benefits, and vision benefits just to name a few.

The Client Care Coordinator makes a tremendous impact in the lives of our seniors and their families as they are the direct contact between our office staff and the clients. If you enjoy putting the needs of others before your own you will excel in this position. Must be able to show empathy and care while working efficiently with client case load of up to 100 clients and the daily situations that may arise. If you have a strong work ethic and want to make a difference in senior's lives we'd love to hear from you!

Primary Responsibilities:
• Meet with potential clients and family members to discuss their needs and provide solutions in the form of a service plan.
• Work with clients and their families on the various issues that may arise to ensure they are getting resolution to issues as well as receiving the services needed.
• Demonstrate open and effective communication with clients, family members, colleagues and CAREGivers, and referral providers/care providers.
• Conduct Service Inquiries and Care Consultations as needed
• Work with other team members to coordinate various aspects of a client’s care.
• Create and maintain client and responsible party records documenting all quality assurance meetings.
• Maintain and nurture existing referral accounts and community resources, including follow-up, as necessary. Requirements:
• History with significant client or patient case load. 2+ years of experience preferred • Ability to work independently and make critical decisions without direct oversight
• Extraordinary time management, organizational, and prioritization skills
• Strong Office 365 proficiency
• Bachelor's Degree Preferred
• Social Worker or Masters in Social Work a plus
• Valid Driver's License
• Must pass drug screen, criminal background check, and DMV

 Full-time Pay: 38,000$-$40,000.00 per year

Each Home Instead franchise is independently owned and operated.

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Recruitment and Engagement Coordinator

Job Details

Recruitment & Engagement Coordinator


Are you an excellent decision maker with great presentation skills? Home Instead, the nation's foremost provider of non-medical in-home care in Dekalb, IL is seeking an organized, dependable and customer service focused Recruitment & Engagement Coordinator. This position is Full Time and is responsible for recruiting, hiring, training and managing our CAREGiving workforce. Candidate needs to enjoy working in a fast paced changing environment and have a desire to build relationships with current and potential CAREGivers. This person must be sincerely interested in the development and success of others in a fast-paced and growing organization. Must be motivated and possess strong proficiencies in customer service, excellent written and verbal communication skills, time management, multi-tasking and general computer skills. Ability to communicate effectively, plan, organize and prioritize task, respond promptly to emails and phone query's, answer multi line phone, knowledge of use of office equipment, knowledge of Microsoft Office. When applying please include your resume with a cover letter.

We offer full health benefits, dental benefits, and vision benefits just to name a few.

Each Home Instead franchise is independently owned and operated.

Primary Duties: • The Recruitment Coordinator is the primary person for all CAREGiver inquiry calls. Each call is answered in a friendly, professional and knowledgeable manner.
• Responsible for managing prospective CAREGivers through our work flow software system.
• Schedule and conduct applicant phone and 1:1 in-person interviews in an efficient and professional manner.
• Follow the monthly training calendar inclusive of Orientation, Required New-Hire Training
• Evaluate and update all orientation and training materials as needed
• Schedule and conduct CAREGiver Training, In-services and Continuing Education sessions
• Schedule and conduct CAREGiver annual reviews and all supervision including regular performance conversations, accountabilities and problem resolution.
• Work in partnership with the Scheduling Department to coordinate CAREGiver schedules with an emphasis on creating high quality matches and extraordinary relationships. Secondary Duties:
• Conduct client/CAREGiver introductions as needed.
• Perform any and all other functions deemed necessary.

Each Home Instead franchise is independently owned and operated.

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CAREGiver

Job Details

Do you desire to work for an organization that makes a difference and offers meaningful work? Are you looking to explore ways of being a part of the healthcare continuum?   Or perhaps you have a desire to support the vulnerable and isolated population in your community?  If you answered yes to any of these, then Home Instead has an opportunity for you!  
 

Home Instead provides a variety of services that allow seniors to remain in their home and provides companionship, light housekeeping, meal preparation, medication and appointment reminders, Alzheimer’s Care, and assistance with grooming, and bathing. 

Home Instead is looking for Full Time CAREGivers to work up to 40 Hours.  We offer a starting wage of 11.50$-13.50$ depending on skills that can be demonstrated in the field as well as certificates/schooling. 

Home Instead Benefits:

  • NOW INCLUDING BENEFITS! Medical, Dental, Vision, 401k, Life & Disability, for fulltime employees (30+ hours)
  • Paid learning and development courses through our online learning platform with opportunities for advancement
  • Tuition reimbursement programs
  • A great culture where you will feel supported by our reliable office staff 24 hours a day
  • An opportunity to make a difference and build meaningful relationships with Home Instead’s clients. 
  • A safe working environment with enhanced training and PPE
  • Training specifically designed by Home Instead where you will receive an in-house certification in Personal Care tasks
  • CAREGiver celebrations every quarter & CAREGiver Appreciation Days
  • A competitive CAREGiver referral program

Candidates are required to complete a criminal background check, DMV check, and drug screen. They must possess a valid driver’s license and valid auto insurance and must be at least 18 years old.

Find out more about this fulfilling career opportunity at homeinstead.com/718


 

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
Please enter your email
By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time, please refer to our privacy policy.
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