team of CAREGiver Ambassadors are here to respond to urgent needs that
may arise day or night. There are a variety of situations in which our
CAREGiver Ambassadors help us ensure the upmost quality of care and
responsiveness. On any given day a CAREGiver may experience an
emergency and be unable to make it to their client's home. In this case
we deploy our CAREGiver Ambassador to arrive on time to ensure the
client never goes without care. In addition, they assist our CAREGivers
with extra support in the home when a client has a particularly
challenging day. We are grateful for our CAREGiver Ambassadors and the
vital role they play as members of our team.
“Home Instead Senior Care is personal to me because every senior in the community deserves to age in the place that they have called home until their final days. I chose Home Instead and continue to choose Home Instead because I can. I can choose to be a driving force in the aging process, and aging at home. I have watched complete strangers and friends sit in a nursing home and stare blankly out a window each day, wishing to go home, or leave. I am realistic that I cannot save everyone, but I can diligently chip away at spreading the mission and, more importantly, the love. I choose Home Instead because I genuinely want to positively enhance the lives of aging adults and their families. I choose Home Instead so that I can work side by side with admin who quickly became like family and share the same mission. I choose Home Instead to have the opportunity to be a difference maker, a leader, and a resource for people who don’t want to ask for help, but need it. I chose Home Instead because it is an ever-changing business that gives people opportunity…if you want it. Life is hard, sometimes work is hard, but the choice I made is easy."
Born and raised in Upstate New York, Juanita and her husband relocated to Bowling Green Kentucky in 2015. Soon after moving, Juanita began her career with Home Instead Senior Care as a Professional CAREGiver in Bowling Green, KY, determined to do something that she loved, something “worthwhile” and something to “make a difference”. She served as the Communications Engineer for the Bowling Green, KY, franchise before becoming the Human Resources Coordinator then quickly transitioning into the Director of Human Resources.
In 2017 Juanita began working with Clarksville and its surrounding areas as the Vice President of Operations, to help seniors in the community. In November of 2019, Juanita accepted the opportunity to run a second franchise in Goodlettsville to serve more seniors. As of 2020, Juanita moved to Gadsden, Alabama, to oversee all operations there. As Divisional Vice President she provides support to the Executive Directors of the Clarksville and Goodlettsville, TN, offices.
Hiliary was born and raised in Northern Alabama. She attended college for Drafting and Design Technology, and after three years as a stay at home mother, Hiliary returned to the work force with Home Instead Senior Care as a Professional CAREGiver in August 2017. Hiliary joined the administrative team in February 2018 as On-Call Supervisor/Professional CAREGiver Ambassador. In July 2018, she assisted the seniors and other community members as the Home Care Consultant until March 2019, when she rejoined the Client Services Department as Director of Client Services. In January 2020, Hiliary was promoted to Executive Director of the Clarksville franchise. Hiliary is passionate about enhancing the lives of aging adults and their families, and she is excited to be part of the ever-growing and thriving Home Instead Senior Care family. In her free time, she enjoys traveling and spending time outdoors with her daughter and friends. Hiliary's daughter is the light of her life, and she strives every day to make her proud.
Rebecca was born and raised in Battle Creek, Michigan, where she began a
career working in the family business. In 2015, Rebecca moved from Colorado
Springs, CO, with her fiancé, who is currently stationed at Fort Campbell.
Rebecca served as a Professional CAREGiver for several months before
transitioning into the office as our Professional CAREGiver Development
Specialist in August 2017. Rebecca was then promoted to Human Resources
Coordinator in August 2018, and in March 2019, was promoted to the Director of
Human Resources. She ensures a continuous flow of qualified Professional
CAREGivers are hired to meet the needs of our increasing client population.
Rebecca serves as our Professional CAREGiver advocate, as well as hosts fun
events and activities for our company, clients & Professional CAREGivers
alike! Outside of work, Rebecca enjoys spending time with her family and
friends, as well as her two dogs, Bullet (Bull Terrier) & Izzy (Chihuahua).
Scott was born in Indiana and raised in Florida. He enlisted in the U.S. Army at the age of 17 and served in the Airborne Infantry and then later in Special Ops. He was medically discharged in 2000. After his tours of duty, Scott attended college at the University of South Florida, where he obtained a Bachelor's of Science in Secondary Social Science in Education. He worked in the Clarksville-Montgomery County School System as a teacher's assistant for six years. After he left the school system for personal health reasons and to care for his wife, Scott worked with the Disabled American Veterans as a chaplain and later as treasurer of the local chapter. In April 2019, Scott joined the HISC team as a Professional CAREGiver. He was later promoted to On-Call Supervisor/Professional Caregiver Ambassador. In October 2019, Scott was promoted to Client Care Coordinator, and then to Director of Client Services, where he currently works diligently to meet the needs of Professional CAREGivers and clients. In his free time, Scott enjoys spending time with his wife of 23 years, playing with his dogs, woodworking, and Civil War reenacting.
Robert Whitlow was
born in Nashville, TN. From 1989 through 2012 he was an over-the-road truck
driver. In 2006, Robert was diagnosed with kidney failure. Although he was on
dialysis, he continued to drive his truck until 2012. In May of 2018, Robert
became a CAREGiver for Home Instead Senior Care in Clarksville, TN, with a
passion to help others as he had been helped. In August of 2018, Robert
received a promotion to the CAREGiver Development Specialist role. Robert is
truly enjoying his new role as he helps all of our professional CAREGivers
Build Trust, Take the Lead and Share their Hearts!
Christy was born in Nashville, TN, and was raised in Mt.
Juliet. She moved to Clarksville to be with her now-husband a few years
ago. Christy has been a Professional CAREGiver for 11 years. Her love for
helping people brought her to Home Instead Senior Care in March of 2018.
Christy loves taking care of people and turning frowns into smiles. Christy was
Professional CAREGiver of the month for June 2018 and joined the administration
team in July of 2018, when she took the role of On-Call Supervisor/Professional
Ellen Porter was born and raised in Louisville, Kentucky. She moved to Clarksville, Tennessee, with her parents in 1981. Ellen began working with children in the childcare setting and then transitioned into working with children who were abuse victims. She did this for 10 years before becoming a coordinator at a group home for individuals with disabilities and other mental health disorders. After serving individuals in this setting for 20 years, she began her career with Home Instead Senior Care as a Professional CAREGiver. In October 2018, Ellen was promoted to Professional CAREGiver Ambassador. One year later, she became Human Resource Coordinator. She ensures quality Professional CAREGivers are hired to meet the needs of our growing business. Ellen enjoys boating, motorcycles, and spending time with her family. She is a proud grandmother of 6 grandchildren.
Tina was born on the Fort Campbell military base, and raised in Clarksville, Tennessee. She joined Home Instead Senior Care in July 2018 as a Professional CAREGiver. In December 2019 she joined the administrative team as a Professional CAREGiver Ambassador. In her free time she enjoys reading and spending time with her husband of 18 years who has cystic fibrosis.
"Home Instead Senior Care is personal to me because
it allows me the opportunity to ensure others' happiness. Since 2004 I have
been working with Home Instead clients and their families to coordinate, manage
and facilitate the highest quality care possible, while maintaining the
senior’s wishes to remain at home and as independent as possible. To work with
clients and their families on such a personal level feels much more like a
calling than a profession."
Amanda began her tenure with Home Instead Senior Care as a
CAREGiver in 2004. She has served in several administrative capacities and
after nearly ten years in the Quality Assurance Department, Amanda was promoted
to the Director of Operations. As Director of Operations, Amanda was
responsible for overseeing the Client Care and Client Services departments. In
November 2016, Amanda transitioned into the role of General Manager where she
oversaw total operations for the Bowling Green office. In 2017 she transitioned
to the Regional Team as Home Care Specialist, where she currently assist
individuals inquiring about our services and payment options. She takes
great pride in the quality of our care and wants every client and CAREGiver to
be delighted with our company.
Donna joined the Home Instead Senior Care team in January 2008. She oversees the billing and payroll for all regional franchises. She works hard to ensure that every detail of our client’s invoices and our CAREGiver’s paychecks are correct. Donna counts it a joy to work for a company that is truly all about helping others. Donna is married and has two wonderful children. She enjoys cooking, serving at her church, and lazy days on the lake with her family.
Jennifer was born and raised in Campbellsville, Kentucky. She joined Home Instead in 2009 after being a stay at home mom for 12 years. She transitioned to our administrative team where she was the Communications Engineer for 6 years. She has since transitioned to her current role of Regional Accounting Specialist where she is responsible Accounts Receivables, Accounts Payables, 401K and helping clients and their families with billing questions.
Mary joined Home Instead Senior Care in August 2016 as our Regional Billing Specialist. She is responsible for the billing for our three franchise offices. Mary and her husband Ben have a wonderful daughter named Leah. She and her family have been caregivers to several of their own family members. Mary is excited to be a part of a business that truly serves others and helps them remain in their homes, providing a helping hand in their journey of life. She enjoys spending time with her family and going to church.
"Home Instead Senior Care is personal to me
because we provide assistance to the most incredible individuals. I
learn so much from the people I meet, they are truly the greatest
generation. Being a family caregiver for several years prepared me to
appreciate and enjoy the seniors in our community."
the Home Instead Senior Care family in March 2001 as a CAREGiver. Since
October 2001 she has served in a variety of administrative roles. She
joined our Home Instead Senior Care team in October 2017 as Regional
Billing Specialist. She is proud to provide billing and payroll support
to the five franchises.
Jacque is originally from Chicago, but spent many years
moving around the country with the US Air Force. She has lived in
Kentucky for eight years and is enjoying calling it home. She joins the
Home Instead finance department as Regional Billing/Payroll Specialist to
assist with billing and payroll needs for our five franchises. Jacque enjoys
spending time being a mom, reading, hiking, spending time outdoors and being
involved with her local church family. She truly believes in the
importance of the mission of serving your loved ones, and hopes to serve them
well with grace.
“Home Instead Senior Care is
personal to me because I've seen firsthand the
positive impact our CAREGivers make on seniors' lives on a daily basis. We are
doing the extraordinary by empowering seniors to remain independent, healthy
and happy in their homes, wherever that may be. To personally touch people's
lives and give families peace of mind and support is the most fulfilling
calling you can answer. We answer that call every day.”
earned her undergraduate degree from Asbury College and her Master’s Degree in
Business and Organizational Communication from Western Kentucky
University. Emily provides consultation services to the Home Care
Consultants in Kentucky and Tennessee. She ensures continuity of sales
executions, public relations and community education programs. Emily
worked in direct sales for Home Instead Senior Care for eight years before
moving to a consulting role.
"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.