"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
We are Franchise Owners Candy and Kevin Diercks. After working with seniors everyday in the insurance business Candy soon recognized the growing need for in home care for seniors. We were introduced to Home Instead Senior Care in early 2006 by family who is also franchise owners of the Quad Cities Office. We immediately fell in love with the Home Instead's passion and desire to be your trusted in-home care agency, and their commitment to help your family keep your aging mother, father, grandparents or friends in their home as they grow older.
Zach was born and raised in Waverly, Iowa just north of Waterloo, Cedar Falls. He enjoys living on the family acreage. Zach has been married to his wife Brittney for 12 years, they have two beautiful children Jillian and Jhett.
Jamie was born in Alva, Oklahoma. She moved to Plainfield, IA with her family 22 years ago. From a young age Jamie has always had a compassion for caring for others. She has been in the healthcare industry for 17 years working in longterm care, hospice, and in-home care.
Jamie lives in Rural Tripoli area with her husband of 13 years, Dustin. In her free time she enjoys spending time with her family, dogs, and riding horses.
Chloe has many years of experience in administrative roles and Chloe is also our receptionist. As a receptionist, she is one of the cheerful and helpful voices you will hear when calling Home Instead Senior Care. She assists with incoming calls, greeting visitors and maintaining records. In her time away from work she enjoys spending time outdoors with her husband and three sons. Chloe is grateful to be surrounded by the wonderful team at Home Instead that strives to enhance the lives of seniors in our community.
Morgan is originally from Southwest Iowa but moved to Cedar Falls to attend school at the University of Northern Iowa. She graduated from UNI in 2012, majoring in History and Anthropology. Morgan used her degree to study oral history of the elderly in the community, while working with the historical society and museums. Morgan is drawn to the demographics of the elderly and thinks that they are worth studying their long-lived lives.
After Morgan graduated she took time off and went abroad for 9 months and traveled all over the world. Other hobbies that are important to Morgan are: swimming, canoeing, hiking, reading and small projects such as painting.
Morgan's first job was working in a nursing home for 7 years when she lived in SW Iowa. She missed her time as a CAREGiver which lead her to apply with a recommendation at Home Instead Senior Care. Morgan served as a CAREGiver 8 month and started in August 2018 as our Client Care Coordinator. Morgan is a great advocate for our clients and CAREGivers; she takes pride in pairing the correct Clients and CAREGivers together to make a perfect fit.
Emma was born and raised in the Cedar Valley, and now resides in Waterloo. She has worked in a few different industries but helping people has always been the theme of her career.
Throughout high school, and some college she worked as a CNA, and did in home caretaking for dependent adults. Emma joined the Home Instead Senior Care team because of her passion for people and wanting to help people love every part of their life and live it to their fullest.
In her free time, you can find Emma cozied up in a coffee shop with a good book, volunteering, or spending time with friends and family. She also enjoys traveling and creating memories with the people around her.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.