"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
We are Franchise Owners Candy and Kevin Diercks. After working with seniors everyday in the insurance business Candy soon recognized the growing need for in home care for seniors. We were introduced to Home Instead Senior Care in early 2006 by family who is also franchise owners of the Quad Cities Office. We immediately fell in love with the Home Instead's passion and desire to be your trusted in-home care agency, and their commitment to help your family keep your aging mother, father, grandparents or friends in their home as they grow older.
Chloe has many years of experience in administrative roles and Chloe is also our receptionist. As a receptionist, she is one of the cheerful and helpful voices you will hear when calling Home Instead Senior Care. She assists with incoming calls, greeting visitors and maintaining records. In her time away from work she enjoys spending time outdoors with her husband and three sons. Chloe is grateful to be surrounded by the wonderful team at Home Instead that strives to enhance the lives of seniors in our community.
Born and raised in Waterloo, Iowa, Tonya graduated from Hawkeye Community College with a degree in Graphic & Web Design.
Trained as a Certified Nurses Aide and an In-Home Day Care Provider, Tonya found the Home Instead Senior Care family the right place to call "home" in 2017 and began working as a part-time CAREGiver. Most recently she has added Key Player Assistant to her growing resume and now can be found helping in the office a couple days a week in addition to continuing to care for her clients the remainder of the week.
Like most of our CAREGivers, it was Tonya's compassion for others that drives her to do what she does. It makes her feel good to know that she is making a difference in the lives of others, which is the reason she continues to provide service in all aspects of her life; whether it be through her personal or professional life. In her free time, Tonya enjoys gardening, reading, crocheting and spending time with her husband Aaron and son Dakota.
Zach was born and raised in Waverly, Iowa just north of Waterloo, Cedar Falls. He enjoys living on the family acreage. Zach has been married to his wife Brittney for 12 years, they have two beautiful children Jillian and Jhett.
Jamie was born in Alva, Oklahoma. She moved to Plainfield, IA with her family 22 years ago. From a young age Jamie has always had a compassion for caring for others. She has been in the healthcare industry for 17 years working in longterm care, hospice, and in-home care.
Jamie lives in Rural Tripoli area with her husband of 13 years, Dustin. In her free time she enjoys spending time with her family, dogs, and riding horses.
Elizabeth is originally from Northeast Iowa, but moved to Cedar Falls to attend school at the University of Northern Iowa. She graduated from UNI in May of 2016, majoring in Psychology and Gerontology, and minoring in Criminology. She began at Home Instead Senior Care as an intern but is now part of our full-time staff. As a Client Care Coordinator, you will see her out in the community visiting with CAREGivers, clients, and families to maintain a tailored service plan and ensure high quality care. She is also in charge of leading our Alzheimer's and Hospice trainings provided to new CAREGivers. Her favorite part about working at Home Instead Senior Care is seeing the connection between the CAREGivers and our clients.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.