Our Team

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​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in Fayetteville, NC

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (910) 484-7200 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
​​​ ​​

Bob and Kathryn McCarthy

Bob and Kathryn McCarthy

Franchise Owners

bob.mccarthy@homeinstead.com​​

​kathryn.mccarthy@homeinstead.com​

Home Instead Senior Care has been serving the greater Fayetteville area since 2006.  Bob and Kathryn McCarthy became the new owners in December 2015, purchasing the business from its original owners.

Together, Bob and Kathryn (aka Bobkat) bring a strong set of complimentary skills and experience to Home Instead Senior Care. Bob is well versed in business, having been a Vice President for two Fortune 500 companies and Kathryn has been a licensed physical therapist for over 20 years. Both of them are active in the business – don't be surprised if one of them answers your phone call or is manning the front desk when you visit the office!

Bob and Kathryn are the proud parents of two girls who are both now in college. In his spare time Bob likes to fly airplanes, while Kathryn enjoys reading and traveling to visit friends and family.

Together Bob and Kathryn are committed to making sure Home Instead Senior Care continues to be a trusted community partner, providing the excellent level of care that our community's seniors and their families expect and deserve.


Joann Bass

Joann Bass

Operations Manager

joann.bass@homeinstead.com

Joann makes sure our team runs like a well-oiled machine. Joann manages our Human Resources and scheduling departments, as well as our front desk and after hours support.



Joann's fun fact: Joann loves spending time outdoors. She enjoys fishing, and she has even won various awards in marksmanship!


Shelley Fox

Shelley Fox

​Client Care Manager, R.N.

shelley.fox@homeinstead.com

As our on-staff nurse, Shelley oversees client care, completes client assessments, and creates a Plan of Care that best fits each client. She also monitors client progress and oversees all client care issues. Shelley enjoys talking with and visiting clients in order to help them successfully live in their homes. 

Fun fact about Shelley: She and her husband lived in Germany for 3 years while he served in the military. During their time there, they traveled to various countries in Europe. 

Roseann Williams

Roseann Williams

CAREGiver Training, R.N.

roseann.williams@homeinstead.com





Roseann's fun fact: Roseann is an avid couponer and is passionate about spending time with her family.


Corrie Coleman

Corrie Coleman

​Client Care Coordinator

corrie.coleman@homeinstead.com

Corrie's job is to ensure that our CAREGivers have the tools they need to do their jobs effectively, and that our clients receive the best care possible. Her favorite part about her job is talking with our clients in their homes because it serves as a reminder about the positive impact our company has on the lives of others.


Fun fact about Corrie: Corrie grew up on an island in Florida and her parents live on a sailboat.


Linda Bennett

Linda Bennett

​Client Care Coordinator

linda.bennett@homeinstead.com

Linda is also responsible for ensuring her client’s satisfaction and quality of care. Linda oversees clients with last names that start with A-J, and Beth oversees clients with last names that start with K-Z. Linda’s favorite part of being a Client Care Coordinator is getting to know our clients better and building relationships with them. 

Fun Fact: Linda's husband nicknamed her "The Mayor," and she used to be painfully shy when she was in grade school!

Kira Connor

Kira Connor

Marketing Director

kira.connor@homeinstead.com

Kira speaks with prospective clients about services, creates marketing materials for use throughout the company, and implements the marketing plan within the community. Most of all, Kira enjoys connecting with families in need of services so that they do not feel alone in the process of caring for the senior in their life. 

Fun facts about Kira: She is a competitive equestrian who teaches clinics all around the country. Unbeknownst to many, she also has a talent for walking on stilts.​

Susan Guy

Susan Guy

Community Relations

susan.guy@homeinstead.com

Susan maintains our relationships with the broader Fayetteville community. She is one of the original owners of Home Instead Fayetteville, and after selling the business has continued to serve the business and the community on a part time basis.


Nancy Umstead

Nancy Umstead

Administration

nancy.umstead@homeinstead.com​​

Nancy's job requires her to use her multi-tasking skills frequently. She manages all incoming calls to the office, welcomes and directs visitors, maintains the state of the office, and assists with billing tasks as needed. She loves meeting new people and making them feel welcome in our office.


Fun facts about Nancy: She has been inducted into the Blood Donor Hall of Fame, she used to be a belly dancer, and she enjoys riding motorcycles. But most of all, Nancy loves spending time with her 8 grandchildren.


Melissa Reed

Melissa Reed

Administration

melissa.reed@homeinstead.com

Melissa is our morning director of first impressions! If you stop by our office in the morning, Melissa will likely be the first person you meet. She makes sure that we are taking good care of our visitors and addressing all incoming phone calls.


Vanessa Colon

Vanessa Colon

Administrative and HR Assistant

vanessa.colon@homeinstead.com

Vanessa helps out with HR tasks and CAREGiver recruiting. She likes interacting with potential CAREGivers and sharing their excitement about their jobs.



Fun facts about Vanessa: She is a great singer! She also loves spending time with her pets: Max, Oreo, and Toby.​

Renee' Conley

Renee

Human Resources Manager

renee.conley@homeinstead.com

Renee is in charge of recruiting, training, and retaining CAREGivers to ensure that we have top-notch employees to serve our clients. Renee’s favorite part about her job is being an advocate for CAREGivers and supporting them in a way that allows them to do the best job possible. 


Fun fact about Renee: She is originally from upstate New York (near the Canadian border), so these Southern winters are tropical compared to the freezing temperatures and snow she was accustomed to!​

Jessica Sadler-Rooker

Jessica Sadler-Rooker

HR Assistant

jessica.sadler@homeinstead.com

Jessica works in our human resources department to ensure that we are hiring and training the best possible caregivers, and matching them up with the right clients. Her favorite part about her job is hearing the stories which make our CAREGivers so passionate about serving the elderly!


Fun facts about Jessica: She served with the 82nd Airborne Division and had one deployment to Iraq. She has also worked as a police officer and Special Victims Detective; in fact, she is still currently a reserve officer!


Kennadette Taylor

Kennadette Taylor

HR Assistamt

kennadette.taylor@homeinstead.com

Kennadette works in our human resources department, hiring and training amazing caregivers.




Fun facts about Kennadette: She is a big fan of the show Grey's Anatomy, and she used to own a horse named Kool Aid!


Donna Pressley

Donna Pressley

Scheduling Coordinator

donna.pressley@homeinstead.com

Donna makes sure that all clients' scheduling needs are met and that shifts are staffed in a timely manner. She enjoys talking with clients and their families because it allows her to build a personal connection with them.



Fun facts about Donna: She likes to work on jigsaw puzzles in her free time, and a trip to Germany is one of the items she would like to eventually cross off  her bucket list.


Leona Sutton

Leona Sutton

Scheduling Coordinator

leona.sutton@homeinstead.com

Leona helps find the best CAREGiver fit for each client. She loves talking to the clients because it reminds her that she is helping make a positive difference in their lives. She also enjoys providing a listening ear when a client or CAREGiver needs someone to talk to.

Fun facts about Leona: In her free time, Leona likes to go deer hunting. She even has a coon dog named Duke!


Joyce Nobles

Joyce Nobles

Bookkeeper/Scheduling Manager

joyce.nobles@homeinstead.com

Joyce handles all of the invoicing, billing, and payroll for the company. She also manages the scheduling department. Her favorite aspect of the job is knowing that she is helping our clients by ensuring that business runs smoothly.


Fun facts about Joyce: She used to do all the cooking in her household, but Joyce has since trained and promoted her husband to Head Chef. She has also been white water rafting!​


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