"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
Mindy joined Home Instead Senior Care after experiencing first-hand the challenges of dealing with long term illness and needing in home care. She understands how even a small amount of help can be a tremendous gift to a family. During a 10-year battle with Lyme Disease, Mindy and her family brought help into the home to assist with housekeeping and other duties. Bringing a stranger into the home to help out was very difficult but had a tremendous impact by lightening the burden on family members and helping Mindy heal. Mindy's goal is to use her experiences to help others get through similar situations and help them find the care and support that they need.
Mindy's strong background in quality assurance and employee training, as well as a strong drive for excellence supports her goals of providing high quality and effective care for our clients.
Kim has been working for Home Instead Senior Care since 2007. She ensures that the day runs smoothly by performing a variety of tasks, such as billing and caregiver payroll, assisting with the coordination of client care, maintaining all client and CAREGiver files, making sure caregivers are up-to-date on requirements, putting together training materials, and standards requirements, to name a few. Her attention to detail ensures that we are the most professional home care company in the area. Prior to joining Home Instead Senior Care, Kim was a personal care worker for Home Health United and Huntington Place. Kim was inspired by helping care for her grandmother over 10 years through the end of her life. She has been a Special Olympics volunteer for over 6 years and loves to make a difference in people's lives.
Mandy works closely with our community partners to promote high quality care, availability of care and educational opportunities. She provides free care consultations with new or prospective clients and their families to help them understand the services and solutions we can provide. She develops and maintains detailed care plans for each of our clients to ensure the highest quality of care is provided. Her diverse background in the care field with facility management, as a CAREGiver and in numerous community groups gives her a unique perspective of the different stakeholders and their needs. She utilizes this perspective to find options and solutions that benefit all parties and promote best outcomes for all.
Jessica works very closely with clients and CAREGivers to ensure reliable scheduling, staffing and service. She focuses on finding good compatibility between the client's needs and the CAREGiver skills, strengths and personalities. Having been a caregiver in the past, Jessica understands the dynamic nature of providing in home care and the importance of understanding the client's needs in order to provide high quality care. Prior to joining Home Instead Senior Care, Jessica worked as a caregiver and Residence Director in memory care for nearly 8 years. She was inspired to help others by her passion for seniors and after caring for her disabled mom.
Samantha is always looking for caring and hardworking people who would be excellent CAREGivers. She is responsible for recruiting, training and maintaining a team of highly trained and professional CAREGivers. She works closely with other staff members to meet client needs and to ensure that Home Instead Senior Care is a preferred place to work. Samantha has many years of experience recruiting, training and mentoring excellent employees which fully prepares her to provide excellent support to CAREGivers and staff.
Josh plays two roles at Home Instead Senior Care, as both a CAREGiver and as an On-Call Coordinator. Josh focuses on providing excellent client care and improving the lives of his clients. He uses his background as a caregiver to provide strong support to clients and CAREGivers in his On-Call Coordinator roll.
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Each Home Instead Senior Care franchise is independently owned and operated.