If you’ve been wondering whether your parent or loved one needs more help at home, you’re not alone—and it’s not always an easy question to answer. Sometimes the signs are subtle. Other times, change happens suddenly after an illness, injury, or loss. Either way, noticing the need for support isn’t about taking away independence—it’s about protecting it with the right support.

At Home Instead Newport News, we’ve helped hundreds of local families recognize those signs and build a care plan that supports independence—not takes it away.

Here in of Newport News, families often reach out to us after noticing signs like:

• Missed medications, meals, or appointments
• Challenges with bathing, dressing, or mobility
• Increased forgetfulness or signs of memory loss
• Withdrawal from social activities
• Stacks of unopened mail or unpaid bills
• Family caregiver stress or burnout

The good news? Help doesn’t have to mean moving out. Our Care Pros help older adults stay safe and supported right in their own homes—from Hampton to Williamsburg and everywhere in between.

Need help talking about care? Start with our free What’s Next Toolkit, or schedule a free consultation with our local care team. We’re here to guide the conversation with compassion—and no pressure.

If you’re doing your best to support a loved one at home, it’s normal to wonder if bringing in help means giving something up. But in our experience working with thousands of families in the greater Newport News area and providing over 650K hours of care, we’ve seen the opposite: in-home care can help you get back what matters most—quality time, peace of mind, and space to breathe.

You might be ready to consider home care if:

• You’re trying to balance care with your own life, work, or family
• You want to avoid future health issues like falls or medication mix-ups
• You need time to just be with your loved one again—not just care for them

Home Instead Care Pros provide support that fits your routine—not the other way around. Whether it's meal prep in Williamsburg, a walk along The Noland Trail, or help getting to appointments at Riverside Regional medical Center or Mary Immaculate Hospital, our care is designed to enhance—not replace—your role.

You don’t have to wait for a crisis. Most families who start care with us say they wish they had done it sooner.

It depends on your family’s needs—but if your loved one wants to stay in their own home, in-home care can be the most flexible, personalized, and reassuring option. It allows older adults to age in the place they love most: their own home.

According to AARP, nearly 90% of adults over 65 want to age in place. Our team helps make that possible every day here in Newport News.

In-home care vs. assisted living

Assisted living can be great for those who want a communal setting and are ready to relocate. But if your loved one wants to stay at home, in-home care offers:

• One-on-one attention in familiar surroundings
• A flexible schedule that fits your lifestyle
• Support with meals, mobility, personal care, and companionship
• Help from Care Pros who get to know your loved one—building trust and routine
  

In-home care vs. hiring a private caregiver

Hiring an independent caregiver can seem less expensive—but it comes with risk. As the employer, you’d be responsible for payroll, insurance, and coverage when they can’t show up.

With Home Instead, we handle everything:

• Professional hiring, training, and supervision
• Background checks, insurance, and 24/7 backup support
• Personalized matches and no long-term contracts

We’ve delivered over 650K hours of care across the greater Newport News area—and we’re proud to offer a team you can count on.

Still deciding? Many families try in-home care first to see how it feels—with no long-term commitment.

In-home care provides older adults with personalized support to help them live safely, comfortably, and independently—right where they want to be: at home. Whether it’s help with meals, personal hygiene, getting around, or simply having someone to talk to, a professional caregiver can make everyday life easier and more fulfilling.

Here’s how in-home care works when you choose Home Instead of Newport News:

1. We start with a conversation. You’ll meet with a local Home Instead care consultant who will take time to understand your loved one’s needs, daily routines, health challenges, personality, and goals. This free consultation helps us design a customized care plan that reflects your family’s preferences.
2. We build your care team. Once we understand your needs, we thoughtfully match your loved one with a professional Care Pro who’s been safety trained, background-checked, insured, and chosen for their compassion. We consider compatibility, interests, and skills to find a great fit for you.
3. We provide consistent, flexible support. Care begins based on the schedule and level of support you need—whether that’s a few hours a week or 24-hour care. Services can include personal care (like bathing or dressing), meal prep, medication reminders, transportation, and companionship. We also offer specialized services for conditions like Alzheimer’s and Parkinson’s.
4. We stay connected. Our team checks in regularly to ensure the care plan is working and adapts if your needs change. We’re available 24/7 to support your family, provide backup care, if needed, and offer peace of mind that you’re never on your own.

It’s care on your terms. Ready to get started?

Not all caregivers are the same. We call our caregivers Care Pros—because they’re not just helpers. They’re experienced, compassionate, and bring skill, reliability, and heart to every care visit. The title reflects the dignity of their work and the respect they deserve.

Many families don’t realize there’s a big difference between hiring an independent caregiver and working with a professional care agency like Home Instead of Newport News. Here’s what sets our Care Pros apart:

• They’re employees, not contractors.Our Care Pros are part of our team—not freelancers—so we handle all employment responsibilities, training, taxes, scheduling, and insurance.
• They’re carefully selected and screened. Each Care Pro undergoes thorough background checks, reference checks, and drug screening. They also receive ongoing skills training, including support for dementia care, chronic conditions, and safety practices.
• You’re protected.We carry workers’ compensation, liability insurance, and bonding—so you’re never at risk if an accident or issue arises.
• They show up—and we back them up.If your primary Care Pro can’t make a visit, we’ll send a qualified backup. And if a concern ever comes up, we’re here to resolve it quickly and professionally.

At Home Instead, it’s about more than just filling a shift. It’s about providing meaningful care, building trust, and helping your loved one age with dignity at home.

With more than 20 years of experience and 650K hours of care delivered right here in Newport News, we bring global expertise with a local heart.

What makes our care different?

• Personalized care plans: We start with a complimentary in-home consultation to understand your loved one’s routines, preferences, and goals—then create a care plan that fits your schedule, needs, and budget.
• Local care with national support: Home Instead of Newport News is locally owned and operated, backed by the expertise, resources, and experience of a nationally respected brand with over 3 decades of caregiving experience.
• High-touch, high-tech care: Our care platform blends personal connection with smart technology that helps us coordinate care, track changing needs, and keep families updated—so nothing falls through the cracks.
• Caregivers who feel like family: Our Care Pros are carefully screened and selected for compassion and matched for compatibility. They bring warmth, respect, and consistency to every visit.
• Flexible, non-medical support: From personal care to companionship, support for those with Alzheimer’s or dementia, or 24-hour care, we offer the right level of help to maintain independence at home.
• Peace of mind for families: Every client has a dedicated Care Manager—your single point of contact for questions and updates—plus a 24/7 support team. And with no long-term contracts, care can adapt as your needs change.

If you’re searching for the best home care near you, we’d love to talk. Let’s schedule a free consultation to learn more about your situation and explore how Home Instead of Newport News can help your family.

The cost of in-home care can vary based on where you live, how much support is needed, and the kind of services your loved one receives. In most cases, home care is billed by the hour, which gives families the flexibility to choose just the right amount of support—whether that’s a few hours a week or 24-hour care. This pay-as-you-need model makes in-home care one of the most flexible and cost-effective options compared to assisted living or nursing facilities.

How do families pay for care?

Many use a mix of:

• Private pay
• Long-term care insurance providers
• Health Savings accounts (HSAs) or retirement funds
  
  

Planning for care costs can feel overwhelming, but you don’t have to figure it out alone. When you’re ready, our team in Newport News can walk through your options and create a custom plan with an estimate that feels right for you. Along the way, we’ll connect you with resources, guidance, and trusted partners to help you explore funding solutions that work for your situation and budget.