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Our Team

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​​​​​​​​​​Bob and Dianne Cunningham.JPG​​

At Your Service 24/7 in Erie and Crawford Counties, PA

For Dianne and Bob Cunningham, owning Home Instead Senior Care comes from the heart. Prior to buying the business Dianne worked as a CAREGiver, then utlilized her office and managment skills as Director of Public Relations, Development, and Operations. She currently is the President and owner of Home Instead in Erie County, a title she wears proudly and does not take lightly. Her time as a CAREGiver enabled her to form strong connections and long lasting bonds with the clients, their families, and CAREGivers alike. To Dianne, it's personal.

 
“I wanted to buy the business I’ve worked for over the past several years because the clients and their families have become part of my heart,” said Dianne. “I am committed to helping others have peace of mind when it comes to their relative’s welfare - I wake up in the middle of the night, worried about a CAREGiver, worried about the health condition of a client and praying for the outcome. I have realized that Home Instead Senior Care is something I believe in.”

 
Bob is also very passionate about the industry in which he works. He left the auto industry to join his wife after volunteering his time and support to Home Instead Senior Care for two years. He currently holds of the title of owner and CEO, a position as tough and respectable as it sounds. He hopes to "broaden the reach of all our services to all of Erie County, while improving the quality of life for seniors throughout the area". To Bob, it's personal.

 
The Cunninghams and their Home Instead Senior Care team strive to provide services to seniors whereever they call home, whether it be a private home, apartment, assisted-living facility, or care center. Bob realizes this is an important component to senior care as  the majority of seniors, typically 90%, polled in industry surveys conducted by AARP (American Association for Retired Persons) say they want to remain in their homes as they age. 

 
“We love seeing the CAREGivers become part of the family, developing long-term relationships with seniors,” said Bob Cunningham. “Our services are designed for any living arrangement where an older adult simply needs interaction or help with day-to-day activities. Additionally, we enjoy quite a reputation in the community in helping families care for relatives suffering from Alzheimer’s and Dementia. Our CAREGivers are trained extensively in this area. "


 The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at 1 (814) 464-9200 to get help setting up home care for a family member.

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Mary Ann Frew-Nurse/Educator

Mary Ann Frew-Nurse/Educator

​Mary Ann joined Home Instead Senior Care Erie in the spring of 2014 to become the nurse/educator, responsible for presenting specialized  programs for family caregivers and continuing education  and certification classes and programs for Home Instead CAREGivers.  Mary Ann was a faculty member  in health sciences and  an administrator for twenty two years at Gannon University.   She also has extensive experience in nursing, and specifically, intensive care, emergency and gerontology and geropsychiatric nursing.   Most recently, Mary Ann was employed at Lifeworks Erie as operations and program director.   She embraces the philosophy of Home Instead and emphasizes the  importance of personalized, relationship-centered caregiving in her classes for all those receiving care, including individuals with Alzheimer's and other dementias.


Mary Kloss-Quality Control Supervisor

Mary Kloss-Quality Control Supervisor

​Ten years and still loving my job! Probably the best Home Instead Senior Care has to offer, following the CAREGivers of course! Hired as an RN to evaluate CAREGivers, I continue to be inspired by our clients and families I meet and completely in awe of the amazing care they so lovingly receive.


Charlene Kellerman - Client Care Coordinator

Charlene Kellerman - Client Care Coordinator

​Charlene joins the Home Instead Senior Care team as a Client Care Coordinator. Before pursing her career with Home Instead, she worked at Orthopaedic & Sports Medicine of Erie as the practice administrator.

To Charlene, working for Home Instead Senior Care is personal. "I was very fortunate for the services of Home Instead Senior Care I had for my mom and hoped that at some point in the future I would be able to be apart of the Home Instead team and give back to others what had been given to me"

You can contact Charlene at charlene.kellerman@homeinstead.com


Amanda Cochran - On-Call Coordinator

Amanda Cochran - On-Call Coordinator

Amanda enthusiastically joined the Home Instead Senior Care team as the On-Call Coordinator.  As the On-Call Coordinator Amanda recieves and coordinates all after-hour client care and scheduling concerns. Amanda works closely with the staff coordinators to provide the highest level of quality service to clients and caregivers. A graduate of Mercyhurst University, Amanda is a licensed practical nurse(LPN). For several years she worked at Erie Homes for Children and Adults in addition to working in-home care for seniors. Amanda brings much dedication and relative experience to her new position.

Home Instead personnel can be reached 24 hours a day, 7 days a week. Office hours are Monday through Friday, 8a.m. - 4:30p.m. The On-Call Coordinator can be reached all evenings and weekends at (814)602-0743 for all emergency purposes.


Lori James - Staffing Coordinator

Lori James - Staffing Coordinator

Lori joined Home Instead Senior Care in 2015 as a Staff Coordinator. Lori's background makes her a perfect fit for the job. She, too, was a CAREGiver and has worked as a Certified Nurisng Aid for a local long-term nursing facility. As a Staff Coordinator, Lori works as a matchmaker, always striving to fit the right client with the right professional CAREGiver. With her kind heart and personal experience, she navigates her position with ease.

To email Lori directly - lori.james@homeinstead.com


Misty Peccalaio - Human Resources Manager

Misty Peccalaio - Human Resources Manager

​Misty recently joined the Home Instead Senior Care team as the Human Resources Manager. Misty completed her degree in Heatlh Care Administration from The University of Pheonix. Having just relocated to Erie, Pennsylvania, she previously worked as a Director of Regional Operations for a senior living facility in Flordia. Misty was born and raised in New Bern, North Carolina. She is very excited to be the voice of the CAREGivers and is passionate about providing quality care at home for seniors. To Misty, it's personal.

To email Misty directly - misty.peccalaio@homeinstead.com


Kolby Kuhlhanek

Kolby Kuhlhanek

​CAREGiver Engagement Coordinator


Lisa Cunningham - Executive Assistant

Lisa Cunningham - Executive Assistant

Lisa enthusiastically joined the Home Instead team in 2014. Her
responsibilities as Executive Assistant include handling accounts receivable
and payable for the company, payroll, staff benefits and client billing.
Lisa enjoys working with both the clients and their families and the entire
Home Instead Senior Care staff and strives to provide the very best
assistance on a daily basis.
To email Lisa directly - lcunningham@homeinstead.com


Maggie Werling-Client Care Coordinator

Maggie Werling-Client Care Coordinator

As a Client Care Coordinator Maggie is charged with working with both clients and CAREGivers to make sure those relationships are working well and that our seniors are happy with their Home Instead experience.

For nine years Maggie worked at the Barber National Institute, most recently as the Institute's Residential Community Homes Manager.

A graduate of Mercyhurst Prep and Penn State Erie, Maggie has a love of the area and a respect ​for those who choose to stay at home.

"I want to get back to more one-on-one time with our clients," Maggie says. "Seeing the good our CAREGivers do on a daily basis."

You can contact Maggie at mwerling@homeinstead.com 


Sue Vandeveld- Service Manager

Sue Vandeveld- Service Manager

​Sue began her experience with Home Instead Senior Care in 2010 as a CAREGiver. With her love of people and joyous spirit, she was a perfect fit. She is constantly bringing happiness to the lives of all those around her. She currently works as a staff coordinator, always striving to fit the right client with the right CAREGiver. She goes above and beyond to make sure every shift is covered.  Sue was recently promoted to Service Manager as she will manage the entire Home Instead Scheduling Department, including four schedulers.

To email Sue directly - svandeveld@homeinstead.com

Kristin Duckworth- Staff Coordinator

Kristin Duckworth- Staff Coordinator

Kristin joined the Home Instead team in August 2015. Her background is in medical billing and coding. For the past nine years, Kristin worked on the trauma floor at UPMC Hamot Hospital and at UPMC Urgent Care. As a Staff Coordinator, she is focused on matching the best CAREGiver to each client and ensuring that any changes recommended by the family and Client Care Team are put into place. Kristin always strives to fit the right client with the right CAREGiver.

To email Kristin directly - kristin.duckworth@homeinstead.com


Amy Jennings - Administrative Coordinator

Amy Jennings - Administrative Coordinator

​Amy Jennings joined our staff as Administrative Coordinator in September 2014. She enjoys the challenges that come with this fast-paced high-energy workplace and takes pride in being efficient and keeping the office organized. Interacting with many CAREGivers on a daily basis has helped her develop a better understanding of caring for seniors and their needs. You can contact Amy at ajennings@homeinstead.com


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