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serves Carpentersville, Cary, Marengo, McHenry, Huntley, Island Lake, Mundelein, Lake in the Hills, Lake Zurich, Richmond, Ringwood, Rolling Meadows, Wauconda, Schaumburg, Solon Mills, Spring Grove, Union, Wonder Lake, Woodstock, Crystal Lake, Palatine, Algonquin, Barrington, Dundee, Fox River Grove
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Our Team

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At Your Service 24/7 in Cary, IL

MEET OUR OWNERS: 

BOB & JOYCE KOCH

Bob and Joyce Koch are both graduates of Illinois State University with degrees in Business Management. Bob has a background as a managing partner with an employee benefit-consulting firm located in Arlington Heights, Illinois, where he worked for over 15 years. Joyce has a​​ ​background in the Osco Drug management program and as a Systems Engineer with Northern Telecom.

Bob is a member of the Home Care Association of America (HCAOA) and he oversees client services, marketing and overall administration of Home Instead Senior Care.  Joyce oversees the Home Instead Senior Care office and ensures that our commitment and quality service to the seniors is being upheld.

Together, Bob and Joyce have a wealth of experience that includes human resources, customer service, quality control and most importantly, having great compassion for seniors. Bob, Joyce and their entire Home Instead Senior Care team would be honored to help provide care for your senior loved one.​​​ ​​

Sue Reuss- Project Innovation Liaison

Sue Reuss- Project Innovation Liaison
Sue joined the Home Instead Team in 2012, she brings nearly 25 years of customer service to her role at Home Instead Senior Care.  It was after a hospice experience with her own father that she was drawn to helping other seniors and their family through difficult times.  Sue went back to school and after graduation started working in nursing homes, it did not take long for her to realize this was not a good fit for her.  "I feel lucky to be working for Home Instead Senior Care and now its my mission to keep seniors in their homes. "I truly believe seniors do better in their own homes where all of their memories are" Sue looks forward to helping you and your family and is waiting on your call.


Telephone: (847) 462-0303


Crystal Smith- Service Coordinator

Crystal Smith- Service Coordinator

I love working for Home Instead Senior Care because it gives me an opportunity to meet new clients that need help taking care of their loved ones.   At times it can be a challenging to find the right CAREGiver for a particular client but when I Recieve a call back telling me that I made the perfect fit it is an amazing feeling. When I leave work every day I feel like I have accomplished what I'm here to do. Family  is the most important thing in life and I'm glad I get the chance to be a big part of that with our clients.


Telephone: (847) 462-0303

Email: Crystal.Smith2@homeinstead.com



Amber Latzke-Office Manager

Amber Latzke-Office Manager

Home instead senior care is personal to me because I love helping those in need. I started out my career as a CNA/CAREGiver and being able to go home knowing you ended your day with a positive impact in someone's life is a blessing.  That is why I chose my career at Home Instead Senior Care.  I believe in what we do, what we stand for and it is something that I love to do.  It is a honor to have a career making a change in other lives, and here at HISC we as a team strive to make a difference to our client's, their families and our CAGEGivers I couldn't be at a better place  


Telephone: (847) 462-0303

Email: Amber.Latzke@homeinstead.com





Christine Wood - Service Coordinator

Christine Wood - Service Coordinator

​I pull my experience from a variety of healthcare backgrounds, including caregiving, emergency medicine and administration. As a Service Coordinator, I help maintain the client and caregiver relationships and with nearly 130 clients on somedays, this is a challenge. Finding that special caregiver who will make the clients happy and remain in their own home for as long as God allows, brings me great satisfaction. 


Sandi Yunker-Training and Retention Coordinator

Sandi Yunker-Training and Retention Coordinator

I love my role as Human Resource Coordinator. It gives me the opportunity to get to know our CAREGiver's.

I love providing them the training that prepares them for their position, and having fun while we journey through it all.

It warms my heart to see the smiles on the faces of  these compassionate and caring people, when I share the kudo's that come from our clients.

The feedback tells them how appreciated they are and how much what they do matters.


Telephone: (847) 462-0303

Email: rrc.cary@homeinstead.com


Ann Burton- Client Service Specialist

Ann Burton- Client Service Specialist

Telephone: (847) 462-0303

Email: Ann.Burton@homeinstead.com


Jo Chovanec - Bookkeeper/Payroll

Jo Chovanec - Bookkeeper/Payroll

​I enjoy my job at Home Instead Senior Care because I can help with financial questions and give them peace of mind of always having someone to go to.   


Telephone: (847) 462-0303

Email: jo.cary@homeinstead.com


Candy Welch-Administration Assist/Billing Clerk

Candy Welch-Administration Assist/Billing Clerk
Candy started with Home Instead Senior Care in September of 2011. Her versatile skills have helped her grow and she can help in many areas needed within the office. She handles the financial needs of the clients and Caregivers. Her goal with Home Instead is to make US the easy choice.


Telephone: (847) 462-0303


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