Ensures effective communication and coordination between administrative personnel and is responsible for day to day operations management.
Conducts client assessments at Care Consultations and ensures quality care by visiting existing clients.
Conducts client assessments at Care Consultations and provides regular quality assurance visits and clients/CAREgiver introductions.
Manages internal operations consisting of both human resource and staffing activities while coordinating with the care managment department.
Responsible for client and CAREGiver scheduling. Ensures good matches between CAREgivers and clients based on experience and interests.
As the administrative Coordinator, Leah fields calls from clients, families, and caregivers, and connects them to the correct team member. She also supports recruiting and training functions, and is the coordinator for the Philips Lifeline Medical Alert Services.
Handles all CAREgiver and client concerns at night and on the weekends.
Processes CAREgiver payroll, manages client invoicing and all other bookkeeping duties.
"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.