Home Instead Senior Care Featured on Forbes' 2017 Best Employers List


  1. Home
  2. News and Media
  3. Home Instead Senior Care Featured on Forbes' 2017 Best Employers List

​​​​​​​​​​​​​The only home care company included in magazine's annual index of the nation's top employers

Home Instead Senior Care Featured on Forbes’ 2017 Best Employers ListOMAHA, Neb. – May 9, 2017 – Forbes' third annual "America's Best Employers" list has named Home Instead Senior Care one of its best employers for 2017. The list was generated using anonymous feedback from employees at the nation's top employers.

Companies on the Best Employers' list range across 25 different industry sectors – from government services to retail to healthcare. While the 2017 list featured a variety of healthcare companies, Home Instead is the only provider of home care services for seniors.

"We are delighted to be recognized as one of the nation's best employers," said Jeff Huber, president and CEO of Home Instead, Inc. "For more than twenty years, our goal has been to provide excellent care to our senior clients. In order to reach that goal, we are relentlessly focused on developing innovative ways to promote advancement and leadership opportunities for our franchise owners and their teams. That focus allows us to create an environment where the employees and clients can thrive."

Home Instead has more than 150 employees at its corporate headquarters in Omaha, Nebraska, and franchisees employ more than 65,000 professional CAREGiversSM. CAREGivers, provide basic support services that allow seniors to live safely and comfortably in their own homes for as long as possible – from companionship and personal care to specialized Alzheimer's care. CAREGivers provide more than 60 million hours of care annually across more than 1,000 independently owned and operated franchises throughout the United States and 11 other countries.

To compile the annual list, Forbes conducts an independent survey from a sample of 30,000 full- and part-time American employees working for large or midsize companies. Participants were asked 35 questions about work-related topics, including whether employees would recommend their employer – with additional weight given to this particular question.

The Best Employers' list launched online today at www.forbes.com/companies/home-instead-senior-care/​​​. ​

Current Job Openings

817 N Palafox St
Pensacola, FL 32501
Serving Pensacola, Gulf Breeze, McDavid, Molino, Bagdad, Century, Cantonment, Jay, Navarre, Milton

CAREGiver Administrative Assistant (Pensacola)

Job Details

Do you thrive on providing extraordinary customer service? Do you like a job with lots of variety? Join Home Instead Senior Care® as our CAREGiverSM Administrative Assistant. You’ll have the opportunity to work with directly supporting our CAREGivers, as well as everyone in our office! What defines success? Excellent customer service, communication and organizational skills, ability to work in a fast-paced environment, prioritize work, proficient in Word and Excel, and working as part of a team. Join us as we enhance the lives of aging adults and their families!

The CAREGiverSM Administrative Assistant is expected to perform a variety of clerical and administrative duties that support CAREGivers. The CAREGiver Administrative Assistant is expected to answer phones, complete administrative duties and support CAREGivers and other staff members with clerical tasks in order to provide the highest quality service to CAREGivers and clients.


Responsibilities

  • Reflect the core values of Aloha Care, Inc. d.b.a. an independently owned and operated Home Instead Senior Care franchise.
  • Greet and welcome each visitor in a friendly, warm and professional manner
  • Answer each incoming call in a friendly, professional and knowledgeable manner and distribute incoming calls to the appropriate staff members
  • Field CAREGiver inquiries over the phone in a knowledgeable manner and schedule pre-screening calls and interviews
  • Assist with hiring process for new CAREGivers, duties may include fielding employment inquiries from prospective CAREGivers and moving applicants through the process.
  • Process criminal background, Adult Protective Services and Department of Motor Vehicle checks
  • Assist with making reference calls on prospective CAREGivers in a timely manner
  • Support Human Resource team will all aspects of CAREGiver Engagement.
  • Enter and maintain accurate client and CAREGiver records in the operating system
  • Communicate client and CAREGiver concerns or problems with owner or other staff members as appropriate
  • Ensure Home Instead Senior Care standards are met and upheld
  • Maintain regular attendance at the office to execute job responsibilities
  • Demonstrate open and effective communication with owner, colleagues and CAREGivers
  • Manage certifcations.
  • Collect and maintain daily service logs.
Qualifications
1+ years of related business experience
High School Diploma
Effective written and verbal communication

 

EOE/DRUG-FREE WORKPLACE

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
Please enter your email
By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
All fields required

Client Care Coodinator

Job Details

Home Instead Senior Care®

Client Care Coordinator Job Description

 


Aloha Care, Inc. d/b/a Home Instead Senior Care

 

Objective:

The Client Care Coordinator is expected to perform a variety of duties that relate to client care including care consultations with potential clients and family members, client/CAREGiverSM introductions and quality assurance visits with existing clients. They use the consultative sales approach to determine each individual client’s needs to provide solutions and create a tailored service plan. They continuously evaluate the plan through a series of ongoing communications and visits to ensure high quality care, client satisfaction and retention as well as opportunities to increase service hours.

 

Primary Responsibilities:

  • Reflect the core values of Aloha Care, Inc. d.b.a. an independently owned and operated Home Instead Senior Care franchise.
  • Meet with potential clients and family members to discuss their needs and provide solutions in the form of a service plan.
  • Conduct Service Inquiries and Care Consultations as needed following the consultative sales process
  • Maintain ongoing communication and a consistent follow-up schedule with potential clients and families who have yet to commit to service.
  • Work with other team members to coordinate various aspects of a client’s care.
  • Conduct client/CAREGiver introductions with every new client and with every new CAREGiver.
  • Create and maintain client and responsible party records documenting all quality assurance meetings.
  • Plan and execute a schedule that ensures each client has at minimum one quality assurance visit per (month/quarter).
  • Recognize and pursue opportunities to modify service plans to best support the ongoing needs of clients through a quality assurance program.
  • Demonstrate open and effective communication with clients, family members, the franchise owner, colleagues and CAREGivers, and referral providers/care providers.
  • Work with clients and their families on the various issues that may arise to ensure they are getting resolution to issues as well as receiving the services needed.
  • Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members.
  • Maintain regular attendance at the office to execute job responsibilities.
  • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

 

Secondary Responsibilities:

  • Participate as needed in all CAREGiver meetings
  • Conduct Family Education sessions as needed
  • Perform any and all other functions deemed necessary
 

Education/Experience Requirements:

  • Current LPN license preferred
  • One year experience in home care, health care or senior-related industry required, an equivalent combination of education and work experience may be considered.
  • Must possess a valid driver’s license

 

Supervisory Responsibilities:

  • None

 

Knowledge, Skills and Abilities:

  • Must have an understanding of and uphold the policies and procedures established by (Aloha Care, Inc.), (d.b.a. an independently owned and operated Home Instead Senior Care franchise)
  • Must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • Must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
  • Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
  • Must demonstrate knowledge of the senior care industry
  • Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
  • Must have the ability to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community
  • Must have the ability to present a professional appearance and demeanor
  • Must have the ability to operate office equipment
  • Must be patient and congenial on the telephone
  • Must have computer skills and be proficient in Excel and Word
  • Must have the availability to work evenings or weekends as required
  • Must have the ability to perform duties in a professional office setting
  • Must have the ability to work as a part of a team

 

 

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
Please enter your email
By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
All fields required

Home Health Aide (Paid Training) (Escambia County)

Job Details

NOW HIRING: FULL TIME/ PART TIME CAREGIVERS
32-40 HRS/WEEK (FULL TIME)
32-20 HRS/WEEK (PART TIME)
To assist Home Instead Senior Care in retaining long-term quality clients by following “The Home Instead Way” with exactness. Home Instead Senior Care is seeking caring and compassionate caregivers, companions, CNAs and HHAs for IMMEDIATE HIRE! We pride ourselves on offering a variety of benefits to our caregivers, including competitive pay, flexible hours and work close to your home. If you are looking for a rewarding career opportunity, then Home Instead Senior Care is the place for you!
 
Caregivers love to work for Home Instead Senior Care!
Here's what's in it for you:
• Paid Mileage when transporting your Client
• Supplemental Insurance Available Through Colonial Life (Life, dental, and vision)
• Verizon Discounts
• Sprint Discounts
• Competitive Pay
• Award Winning Alzheimer’s Paid Training
• Referral Bonuses
• Ongoing Training and Continuing Education
• Employee Recognition Program
• Office staff available daily to answer any questions or concerns you may have
 
We are looking for individuals who are willing to learn skills provided by Home Instead Senior Care.
Ideal candidates have:
• Ability to treat and care for seniors and their property with dignity and respect
• Ability to communicate with clients in a friendly and congenial manner
• Willingness to take a pre-employment background screening
• Willingness to take a pre-employment drug screening
• Must have a valid drivers license, and car insurance
We would like to have you on our team, enhancing the lives of Seniors in the Escambia and Santa Rosa community. Apply today for an interview, we are reviewing applications daily!

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
Please enter your email
By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
All fields required

Home Health Aide (Paid Training)

Job Details

NOW HIRING: FULL TIME/ PART TIME CAREGIVERS
32-40 HRS/WEEK (FULL TIME)
32-20 HRS/WEEK (PART TIME)
To assist Home Instead Senior Care in retaining long-term quality clients by following “The Home Instead Way” with exactness. Home Instead Senior Care is seeking caring and compassionate caregivers, companions, CNAs and HHAs for IMMEDIATE HIRE! We pride ourselves on offering a variety of benefits to our caregivers, including competitive pay, flexible hours and work close to your home. If you are looking for a rewarding career opportunity, then Home Instead Senior Care is the place for you!
 
Caregivers love to work for Home Instead Senior Care!
Here's what's in it for you:
• Paid Mileage when transporting your Client
• Supplemental Insurance Available Through Colonial Life (Life, dental, and vision)
• Verizon Discounts
• Sprint Discounts
• Competitive Pay
• Award Winning Alzheimer’s Paid Training
• Referral Bonuses
• Ongoing Training and Continuing Education
• Employee Recognition Program
• Office staff available daily to answer any questions or concerns you may have
 
We are looking for individuals who are willing to learn skills provided by Home Instead Senior Care.
Ideal candidates have:
• Ability to treat and care for seniors and their property with dignity and respect
• Ability to communicate with clients in a friendly and congenial manner
• Willingness to take a pre-employment background screening
• Willingness to take a pre-employment drug screening
• Must have a valid drivers license, and car insurance
We would like to have you on our team, enhancing the lives of Seniors in the Escambia and Santa Rosa community. Apply today for an interview, we are reviewing applications daily!

Each Home Instead franchise is independently owned and operated.

View Full Job Details
Apply
Please enter your first name
Please enter your last name
Please enter your phone number
Please enter your email
By submitting this form, you consent to receive emails from Home Instead, Inc. and to be contacted by Home Instead, Inc. and its franchisees. Please note that you can withdraw your consent at any time.
All fields required
Office Details:
Looking for advice?

Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.

Sign up for advice

Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.

Please select at least one newsletter.
Valid email address is required
View sample
View sample
View sample