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Our Story

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 Stacy _ Kaipo_s.jpgA Passion for Serving Seniors and their Families

Our families live and work in Pensacola, FL, so we're invested in our community on a very personal level. And we believe every family in the area deserves individualized in-home senior care with a compassionate touch. That's why we established Home Instead Senior Care® of Pensacola, FL.

As a locally owned business, we offer friendly, responsive service right in your neighborhood. We're dedicated to making our community a better place to live for seniors and their families.

Robello Family Pic.jpg ​
(L to R) Carlette Howell (previous owner), Kaipo & Stacy Robello (current owners), Tula Anuhea (1 year), Cameron (11 years old) & Kahea (5 years old)


  As you can see in the picture above, family is very important to us.  We love our children, parents and grandparents more than anything in this world.  Taking care of loves ones takes courage, patience and most of all, love.  We want you to know that feel the same way about our clients, families and caregivers.  As second-generation owners, our family has 20 years of experience in the home care industry.  We take great pride in making sure our clients and caregivers get the gold-standard experience.  For example, we earned a spot on Newsweek’s 2019 Best Customer Service list, 2018 President’s Award for JD Power, “America’s Best Employer” Forbes 2017, Pensacola News Journal's Best of Bay “Best Home Care” 5 years running, 4.7 Google rating and 4.5 Facebook rating. All these awards are because of the wonderful staff and amazing caregivers we have.  Our close relationships with Council on Aging of West Florida and Northwest Florida Area on Aging gives us the guidance we need to stay active with current events for seniors within our community.  Lastly, one of the owners, Stacy, is a Gubernatorial Appointee on the Florida Department of Elder Affairs Advisory Council.  It is impressive yet humbling at the same time of our accomplishments.  But to serve you and your family is the best compliment we could ever receive.  We are here to be a resource, a solution and to bring peace of mind.  To us, it truly is personal!

With Love & Light,

Stacy and Kaipo Robello


Trusted Senior Home Care Since 1994

Paul and Lori Hogan founded Home Instead, Inc. in 1994 in Omaha, Nebraska. Paul's own family experience caring for his grandmother led him to realize many families could use the help of an in-home caregiver. He and Lori set about creating a company to help seniors to live independently at home. That mission still drives the company and its franchise network today.

Home Instead, Inc. began franchising in 1995. Today, the Home Instead Senior Care network has grown to include more than 1,000 franchises around the world -- including this office in Pensacola. While our franchise network is international, our office is local. And to us, senior home care is personal.​

Senior home care in Escambia & Santa Rosa Counties

If you or a loved one could use a little help with senior care, give us a call for more information on how we can help: 850.692.5738 (24/7)


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Rates & Hours

We can tailor a home care arrangement to fit both your family's lifestyle and budget.

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Reap rewards beyond measure -- and get paid, too.

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Experienced Care

When you need ​​​ in-home care, look to Home Instead Senior Care®

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Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones. (Privacy Policy)

Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones. (Privacy Policy)

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