"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
Kaipo has been a long time entreprenuer. He started his first company in 1993 to persue his passion for drawing as a screenprinting artist. His company grew among locals in the Pensacola community and many business use his company for high quantity shirts. In 2009, he transitioned into opening up a liquor store and bar, which is a popular spot during increased tourism during spring and summer months. Not long after that, he Kaipo chose Home Instead after learning about the value of home care. He looks forward to helping seniors in the Pensacola community every day and Being a choice employer. He loves to spend time with his wife and children; and when mother nature allows for good surf, he is winding down on some waves on Pensacola Beach.
In 2017, Stacy Robello, became
one of the new owners at Home Instead Senior Care of Pensacola. She
was a founding employee of the franchise in 1999 until late 2001. After
receiving her BA in Elementary Education from the University of West Florida,
she left to pursue her career as an educator in one of Florida's top ranked
systems; Santa Rosa County School District. But when the Home Instead office
was granted their Home Health Agency license from the State of
Florida in 2006, Stacy was inspired to return; this time as a Community
Educator addressing issues specific to the aging population and as a promoter
of the many home care services offered by Home Instead. She helps drive referrals and builds
relationships within the provider network of home care. Some of Stacy's affiliations are with the
Baptist Women's Board, Escarosa Senior Alliance, Santa Rosa
Healthcare Advocates, Healthcare Professionals Association of Northwest
Florida, Impact 100, Powerful Women of the Gulf Coast, Pensacola Symphony Orchestra Guild and now a seat with the DOEA Advisory Council. She enjoys spending time with her husband and three children, going to the beach, running and yoga. Stacy is more enthusiastic than ever and she's
excited to continue the tradition of bringing exceptional home care and being a
choice employer to the Pensacola community.
Jennifer has been with Home Instead since September 2012. She started out as a Staff Coordinator and was promoted to Client Care Coordinator in October of 2014. This gives her the insight in which she can assess certain situations and report back to the office and use the tools and resources that she has from scheduling to accommodate both the client and caregiver. She performs a variety of duties in the area of Client services in order to enable us to provide the highest quality service. Most of these services would be performed in the homes of our clients or in various healthcare facilities. She works to maintain positive relationships with all clients through quality assurance visits and phone calls. Jennifer conducts assessments, creates care plans, and counsels clients and families regarding care options. She also counsels CAREGivers on quality concerns after visiting clients and monitors, mediates, and logs both client and Home Services Worker Activity.
Nicole comes to Home Instead with a wealth of experience in the healthcare field--more than 20 years as a healthcare professional--in work spanning long-term care to home health/hospice care. In her role as RN Training Coordinator , she looks forward to utilizing her passion to teach and inspire personal and professional growth among her co-workers and peers by establishing positive relationships with both caregivers and clients through support, encouragement, and communication. Her work will consist of assessing client complexities and determining their suitability for Home Instead services, preparing and training caregivers for Home Health Certification, and providing ongoing in-services and education in order to create and sustain the highest quality home care that Home Instead is known for. When she is not working, Nicole enjoys spending time with her family, serving in her local church, and traveling.
Cheryl has been with Home Instead Senior Care since
2011. She carries out all aspects of bookkeeping, focusing on billing and
payroll, all while upholding the high standards Home Instead Senior Care
Before entering the healthcare field, Cheryl worked in the
construction field for 10 years where she gained valuable knowledge and
experience. Cheryl has a Bachelor of Science in Business Management from
the University of West Florida. When not at work, Cheryl loves to spend time with her family
and relaxing with friends.
2014, Ally received her Certified Nursing Assistant license and has worked with
the elderly ever since. Growing up she volunteered at the nursing home where
her Grandmother was the head nurse. She did activities and sung to the Clients
which helped them stay in good spirits. Ally has been an employee of Home
Instead Senior Care since 2017, starting as a CNA and has been promoted
multiple times in the office. She is passionate about working with the elderly
whether it be hands on as a CareGiver, making sure they receive the best care
in town by completing a thorough care consultation as a Client Care
Coordinator, or hiring and maintaining the best quality CareGivers as our HR
Supervisor. Ally is a military spouse, mom of two little boys, and full-time student.
During her free time, she enjoys spending time with her family and being
outside. Ally is always here to answer any questions, address all concerns, or
just converse with a smile on her face.
Kristen, our Service Coordinator,
is a key component to the success of Home Instead Senior Care. With an
extensive background in customer service, she has a real talent for personal
relations and is very easy to talk to. Kristen assists both clients and
caregivers will all of their scheduling needs. In her spare time, she enjoys
being with her family and going to the beach.
Before joining the Home Instead Senior Care team, Nina was a
stay at home mom to her two children. Nina was a dedicated volunteer
in the Pensacola area, volunteering her time to her church and local schools in
the community. Her passion has always been serving those in need of
assistance which makes her a great fit as Caregiver Administrative Assistant
here at Home Instead. In her spare time, Nina enjoys being with her
family, exploring the outdoors and relaxing in the sun on Pensacola
Beach. Nina looks forward to making your experience with Home Instead
Senior Care the best that it can be!
Julia is the first face you see when you come to the office
and the friendly voice you hear over the phone directing your calls to the
appropriate department. She is a proud military spouse who joined the Home
Instead staff in July of 2018, after moving to Pensacola from Hawaii. As
a child, she loved to volunteer at nursing homes with her Mom and
brothers. She has always had a special place in her heart for seniors,
and helping anyone in need of assistance. During her free time, she loves
spending time with her husband, son, and dog, they love to go fishing, to the
beach, and just enjoying the greater outdoors of Pensacola. You will also
find her at the baseball field cheering on her son and supporting his love for
the game. She is excited to be a part of this amazing team and continue
to grow with the company.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.