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Our Team

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​​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in Pensacola, FL

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (850) 477-1947 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
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Kaipo Robello - Owner

Kaipo Robello - Owner

Kaipo Robello, a long-time entrepreneur, started his first company in 1993 pursuing his passion for drawing as a screen-printing artist. His company continues to grow among locals in the community and many businesses use his company for high quality shirts.  In 2009, he opened up a liquor store and bar located on Pensacola Beach. After being educated on the importance of home care, Kaipo decided to venture out and purchased Home Instead Senior Care in 2017 with his wife. He takes great pride in providing quality care for Seniors and maintaining an enriching workplace for Caregivers. Kaipo enjoys spending time with his wife, and children. When mother nature allows, you can find him surfing.


Stacy Robello-Owner

Stacy Robello-Owner

In 2017, Stacy Robello, became one of the new owners at Home Instead Senior Care of Pensacola.  She was a founding employee of the franchise in 1999 until late 2001. After receiving her BA in Elementary Education from the University of West Florida, she left to pursue her career as an educator in one of Florida's top ranked systems; Santa Rosa County School District. But when the Home Instead office was granted their Home Health Agency license from the State of Florida in 2006, Stacy was inspired to return; this time as a Community Educator addressing issues specific to the aging population and as a promoter of the many home care services offered by Home Instead.  She helps drive referrals and builds relationships within the provider network of home care.  Some of Stacy's affiliations are with the Baptist Women's Board, Escarosa Senior Alliance, Santa Rosa Healthcare Advocates, Healthcare Professionals Association of Northwest Florida, Impact 100, Powerful Women of the Gulf Coast, Pensacola Symphony Orchestra Guild and now a seat with the DOEA Advisory Council.  She enjoys spending time with her husband and three children, going to the beach, running and yoga.  Stacy is more enthusiastic than ever and she's excited to continue the tradition of bringing exceptional home care and being a choice employer to the Pensacola community.  



Jennifer Cleveland-Client Care Manager

Jennifer Cleveland-Client Care Manager



Robin Hataway-Client Care Assistant

Robin Hataway-Client Care Assistant

Robin comes to home instead with a passion for serving others. She challenged the board and became Certified Nursing Assistant in 2012 until changing her career direction. She became a Youth Care Worker in 2016 and quickly became supervisor for the adolescent shelter, working with troubled youth, helping to heal families with conflict and working to rehabilitate youth to remain out of the Juvenile Justice system. Robin came to Home Instead in 2018 and started out as CareGiver Administrative Assistant, then being promoted to scheduling until becoming Client Care Assistant. She can always be seen with a friendly smile, and is always happy to help in any situation. In her free time she loves to be outdoors doing anything from camping to kayaking, and spending time with her husband and their families.



Laura Stearns-Human Resources Engagement Coordinator

Laura Stearns-Human Resources Engagement Coordinator

​Originally from Charlotte, NC, Laura Stearns is celebrating 10 years in Pensacola. She has worked in the real estate, banking, technology, and healthcare fields throughout her career. Laura worked for a local Digital Marketing company for 6 years before joining Home Instead Senior Care. She lives with her son and Marine veteran boyfriend plus two cats. In her free time, Laura likes to get outdoors for walking, biking, gardening or going to the beach.



Nicole Gardner, RN-Training Coordinator

Nicole Gardner, RN-Training Coordinator

Nicole comes to Home Instead with a wealth of experience in the healthcare field--more than 20 years as a healthcare professional--in work spanning long-term care to home health/hospice care. In her role as RN Training Coordinator , she looks forward to utilizing her passion to teach and inspire personal and professional growth among her co-workers and peers by establishing positive relationships with both caregivers and clients through support, encouragement, and communication. Her work will consist of assessing client complexities and determining their suitability for Home Instead services, preparing and training caregivers for Home Health Certification, and providing ongoing in-services and education in order to create and sustain the highest quality home care that Home Instead is known for. When she is not working, Nicole enjoys spending time with her family, serving in her local church, and traveling.


Kristen Bourgeois-Service Manager

Kristen Bourgeois-Service Manager

Kristen, our Service Manager, is a key component to the success of Home Instead Senior Care. With an extensive background in customer service, she has a real talent for personal relations and is very easy to talk to. Kristen assists both clients and caregivers will all of their scheduling needs. In her spare time, she enjoys being with her family and going to the beach. 


Lauryn Blackmon-Service Coordinator

Lauryn Blackmon-Service Coordinator

Lauryn, our Service Coordinator, started out with Home Instead as a Caregiver. Through the years she has worked in Senior Care. When she wasn't working with the elderly, she worked as a Transaction Coordinator in the Real Estate Industry. Lauryn's passion has always been caring for others. Coming into the office as Director of First Impressions, to then being promoted into Servicing has given Lauryn the ability to utilize her passion and knowledge in providing help and assistance to not only our clients but our caregivers too! She has great communication skills and is very easy to talk to. Lauryn was born and raised in the Pensacola/Gulf Breeze area. She is married and a mother of two boys. In her down time, she enjoys spending time with her family and loved ones whether it's at the beach or embarking on a new adventure!



Cheryl Thomas-Bookkeeper

Cheryl Thomas-Bookkeeper

Cheryl has been with Home Instead Senior Care since 2011.  She carries out all aspects of bookkeeping, focusing on billing and payroll, all while upholding the high standards Home Instead Senior Care promotes.

Before entering the healthcare field, Cheryl worked in the construction field for 10 years where she gained valuable knowledge and experience.  Cheryl has a Bachelor of Science in Business Management from the University of West Florida.  When not at work, Cheryl loves to spend time with her family and relaxing with friends.


Crystal Bremner-Director of First Impressions

Crystal Bremner-Director of First Impressions

​Crystal is the Director of First Impressions, and the first smiling face you will see when you enter our office. With 15 years of customer service experience, she is easy to talk to and is more than happy to assist our clients and caregivers with whatever they may need. Crystal graduated from the University of West Florida with a Bachelor’s in Advertising and later realized her true passion was in healthcare, where she then went on to receive her nursing degree from Pensacola State College. She enjoyed her experience in nursing homes and assisted living facilities, and working with Home Instead has been the perfect fit. In her spare time, Crystal enjoys crafting, painting, and spending time at the beach with her daughter.



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Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.

Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.

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