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Reviews

​​ ​​​​​​​​​​​​​​Read what clients in Northern Kentucky and our  own CAREGivers have to say about Home Instead  ​ Senior Care:​​​

 

"Home Instead provided great care for my mother. They were reliable, organized, accessible and proactive. The aides were caring and professional. I would highly recommend them."

Posted by Anonymous Reviewer on Jan 25 2020

"I look forward to every visit from the caregivers that Home Instead sends to help me through the five hours per visit. They are not only helpful, but are pleasant people to keep company with."

Posted by Richard W. on Dec 18 2019

"Having a Care Giver in my parents home gives me peace of mind. I know they are getting the help they need when I can't be there."

Posted by Carol & Henry M. on Dec 18 2019

"Dependability, competence and compassion of the care-providers."

Posted by Donald M. on Dec 18 2019

"Care way beyond what I expected . Did more than I thought and my Sister in law is very happy . She welcomes the visits . I did not expect that !! The staff set-up a special trip for her to the Zoo on little to no notice I THANK THEM FOR THAT"

Posted by Daniel C. on Oct 18 2019

"Home Instead has been such a huge help with excellent care giver services for our elderly mom. We are able to keep mom at home and not in a skilled nursing facility which is a blessing for us. The phone line to Home Instead is always open with wonderful staff that are always willing and able to address everything we need including changes to scheduling and specific needs across a broad scope. As an example, our mom needed an unplanned prescription and the caregiver was able to drive to the pharmacy and pick it up for us. The caregivers are professional and caring and bring GREAT attitudes with them. You really cannot ask for more but if you did ask - Home Instead would accommodate! I highly recommend them to anyone that needs help taking care of a person they hold dear in their heart."

Posted by Cheri M. on Oct 15 2019

"The caregivers care! They are well trained and personable. Some feel like members of the family. I do not worry about my husband when I'm away from home during the caregiver's shift. He is well taken care of, up to my exacting standards."

Posted by Lynn K. on Aug 21 2019

"Prompt arrival, courteous services."

Posted by Abby S. on Aug 21 2019

From Clients/Families:

I look forward to every visit from the caregivers that Home Instead sends to help me through the five hours per visit. They are not only helpful, but are pleasant people to keep company with.

  • Richard
Having a Care Giver in my parents home gives me peace of mind. I know they are getting the help they need when I can't be there.

I adore our caregiver, Dick, and everyone else you have sent to me.  My neighbor uses home Instead also and they love your caregivers and your company.  Every time I call the office anyone who answers the phone is so sweet to me.  I just love your company!

  • Hildegard, Erlanger

I needed some post-hospital care for my 85 year old Mother after surgery.  Renee was our care giver and she was timely, kind, good and progressed our care at home. Every day when she came to provide support to the family and our mother, she had a plan of care to move things forward. I was incredibly impressed and the price was a bargain for this valuable service! Thank you!

  • Ron, Florence

 Home Instead Senior Care is a wonderful company!! Our caregivers were the best and the staff at the office were very caring and easy to communicate with also. They checked on us often. I would recommend Home Instead to anyone needing help for a senior. They have hearts of service and love for older people.

  • Debbie, Fort Thomas

 I appreciated the fact the CEO of the organization took the time to meet us in person and explain his Home Instead program as opposed to sending staff. I knew he truly cared about his company and the care of our family. Every person that has interacted with our family has been amazing. I never have to worry about the care of my parents.

  • Lynette, Burlington

 We have had a multiple year partnership with Home Instead. Very caring people have been assigned to tend to and care for my mother. The family appreciates the personal attention and genuine concern from the care givers.

  • Doug, Latonia

 I have nothing but praises to sing about the company and the dependability we have been given for my parents.  Never did you send a bad caregiver.  We could NOT have done it without you.  Home Instead Senior Care is wonderful. 

  • Karen, Newport

 My experience has been that everyone at Home Instead is quick to respond and excellent with the elderly.  Good client matches and a true sense of caring.           

  • Vicki, Covington

I just wanted to reach out to you and your organization to express thanks from our family for all the wonderful help we received for our parents from Home Instead during the past 2+ years.  We were well taken care of by everyone in your organization.  Home Instead was instrumental in assisting us in keeping both parents at home during their battles with dementia and other health issues.  The special dementia training that many of your caregivers take was especially helpful in dealing with our specific needs.  We also appreciated that Home Instead made a supreme effort to match caregivers with our unique situation. I always felt that Home Instead caregivers were part of our family care team because they treated my parents just like family.  It would be an understatement to say that the past few years were much easier with the help of Home Instead.  What is really more accurate to say is that I don't know how we would have managed the past few years without Home Instead.  After your organization came on board to help us things seemed to fall into place and daily challenges were taken care of with ease.  Thank you, thank you, thank you from the bottom of my heart for giving me a way to bring dignity back into the care of my parents, for giving me back the opportunity to be their daughter and their friend, and for giving me good memories of their final years and not regrets.  All my best wishes for your continued success.”

  •  Meme Wagner, Client Daughter



From Marketing Partners:

“I have worked in the health care field for thirty-one years and have had many dealings with home care agencies. My experiences with Home Instead have always been very positive. Their caregivers are very professional but also very caring. When I meet with my patients to go over home care options, I feel very confident that they will have a good outcome when they pick Home Instead for their care.”

  • D. Johnstone, St. Elizabeth Hospice, Edgewood

“This is a letter of commendation for the work that Home Instead provides to our residents at the Barrington of Fort Thomas.  Their caregivers are friendly, caring, and compassionate in and around our facility.  Home Instead caregivers treat our residents with dignity and respect.  I am always thankful for the genuine work that caregivers provide to aging adults in any way, shape or form.  It is a gift, a talent, and a true sign of outward love for our older generation.”

​~Vickie K, Barrington of Fort Thomas​


From Home Instead CAREGivers:​

I love everything about Home Instead!  They treat me like family and that's the way someone should be treated at work.

  • Kelsey, Florence

 SIMPLY GREAT!!! Home Instead's office staff are all wonderful, kind, and respectful of personal schedules as well as our work schedules. They balance not only our clients' needs but also their caregivers.  I am so very thankful to be a Home Instead employee and to service my clients to the best of my ability.

  • Jackie, Taylor Mill

 You are personable. You understand the needs of those you are taking care of. You are efficient with your communication and scheduling.

  • Dick, Crestview Hills 

The office makes sure the caregiver and client are a good match. They work closely with my available schedule.  With ample notice they allow us time off. I like that they have quarterly meetings for all caregivers (I worked for a company that doesn't and I missed the communication).

  • Judy, Highland Heights

 I love everything about Home Instead!  Very helpful, friendly, and kind staff. Considerate of caregiver's requests, scheduling, driving distance considerations, etc. On-going training. Definitely an employer that has a personal touch!!. 

  • Jackie, Union

 I absolutely love it. They are able to work me around my husband's schedule so that one of us is at home with our baby. I love my clients and I treat them like they are my own family.  I couldn't ask for a better employer.

  •  Lisa, Williamstown

We are doing good things for people who need help and getting awarded for it in two ways – constant, positive recognition from the office and it personally feels good to help our clients,

  • Ron, Villa Hills

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