Our office

serves Union, Florence, Petersburg, California, Morning View, Bellevue, Latonia, Alexandria, Burlington, Covington, Dayton, Erlanger, Fort Thomas, Ft. Mitchell, Hebron, Kenton, Melbourne, Newport, Silver Grove, Verona, Independence, Walton
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Reviews

​​ ​​​​​​​​​​​​​​Read what clients in Northern  Kentucky and our  own CAREGivers have to say about Home Instead  ​ Senior Care:​​​

 

"Home Instead has been such a blessing! My mom is so happy with her caretakers and so am I. And everyone at the office are so nice. They make life so much better. The dermatologist checked mom's skin last week and could not believe how nice it looked and mom said it is because my caregivers always lotion me from top to bottom!"

Posted by mandmtwins on Oct 22 2017

"Our brother, Sam, was given excellent care from Home Instead. They tenderly picked Andrea who was so wonderful with our brother. Thank you for all you did. "

Posted by J. D. on May 03 2017

"Langda is the best caregiver I have been involved with. Home Instead insures our needs are covered and taken care of. I would recommend them in a heartbeat. "

Posted by Barb255460 on Mar 29 2017

"The caregivers actually care, and they are flexible if situations change. "

Posted by Lynn K.056025 on Mar 11 2017

"We're very pleased. The nice thing about HISC is that we trust our caregiver. She's always on time, and my husband and my caregiver get along well. "

Posted by Mr. & Mrs. Bank on Mar 03 2017

"Things have been going great! We are very satisfied with the services and caregivers Home Instead has provided. "

Posted by Sherry T. on Feb 28 2017

"There were a couple of instances where something went wrong but they were corrected quickly. They are always there when I need them, and the staff are actually interested in my life and care needs – it's nice knowing they really care. "

Posted by Barb288515 on Feb 21 2017

"My caregiver was good and did everything I asked. "

Posted by Louis803417 on Feb 17 2017

"We're using Home Instead for my mom. The caregiver comes and sits with her and helps her out as far as cleaning and keeping her company. She's fantastic, excellent, and very caring. My mom loves them. The scheduling is very flexible, and their billing is twice a month. We think they're the best. "

Posted by Charlene380057 on Jul 28 2016

"Home Instead has been coming to the house for over a month now. The caregiver is dynamic. They offer just about everything. We're very pleased with the lady who comes in. "

Posted by Charlene28 on May 11 2016

From Clients/Families:

I adore our caregiver, Dick, and everyone else you have sent to me.  My neighbor uses home Instead also and they love your caregivers and your company.  Every time I call the office anyone who answers the phone is so sweet to me.  I just love your company!

  • Hildegard, Erlanger

I needed some post-hospital care for my 85 year old Mother after surgery.  Renee was our care giver and she was timely, kind, good and progressed our care at home. Every day when she came to provide support to the family and our mother, she had a plan of care to move things forward. I was incredibly impressed and the price was a bargain for this valuable service! Thank you!

  • Ron, Florence

 Home Instead Senior Care is a wonderful company!! Our caregivers were the best and the staff at the office were very caring and easy to communicate with also. They checked on us often. I would recommend Home Instead to anyone needing help for a senior. They have hearts of service and love for older people.

  • Debbie, Fort Thomas

 I appreciated the fact the CEO of the organization took the time to meet us in person and explain his Home Instead program as opposed to sending staff. I knew he truly cared about his company and the care of our family. Every person that has interacted with our family has been amazing. I never have to worry about the care of my parents.

  • Lynette, Burlington

 We have had a multiple year partnership with Home Instead. Very caring people have been assigned to tend to and care for my mother. The family appreciates the personal attention and genuine concern from the care givers.

  • Doug, Latonia

 I have nothing but praises to sing about the company and the dependability we have been given for my parents.  Never did you send a bad caregiver.  We could NOT have done it without you.  Home Instead Senior Care is wonderful. 

  • Karen, Newport

 My experience has been that everyone at Home Instead is quick to respond and excellent with the elderly.  Good client matches and a true sense of caring.           

  • Vicki, Covington

I just wanted to reach out to you and your organization to express thanks from our family for all the wonderful help we received for our parents from Home Instead during the past 2+ years.  We were well taken care of by everyone in your organization.  Home Instead was instrumental in assisting us in keeping both parents at home during their battles with dementia and other health issues.  The special dementia training that many of your caregivers take was especially helpful in dealing with our specific needs.  We also appreciated that Home Instead made a supreme effort to match caregivers with our unique situation. I always felt that Home Instead caregivers were part of our family care team because they treated my parents just like family.  It would be an understatement to say that the past few years were much easier with the help of Home Instead.  What is really more accurate to say is that I don't know how we would have managed the past few years without Home Instead.  After your organization came on board to help us things seemed to fall into place and daily challenges were taken care of with ease.  Thank you, thank you, thank you from the bottom of my heart for giving me a way to bring dignity back into the care of my parents, for giving me back the opportunity to be their daughter and their friend, and for giving me good memories of their final years and not regrets.  All my best wishes for your continued success.”

  •  Meme Wagner, Client Daughter



From Marketing Partners:

“I have worked in the health care field for thirty-one years and have had many dealings with home care agencies. My experiences with Home Instead have always been very positive. Their caregivers are very professional but also very caring. When I meet with my patients to go over home care options, I feel very confident that they will have a good outcome when they pick Home Instead for their care.”

  • D. Johnstone, St. Elizabeth Hospice, Edgewood

“This is a letter of commendation for the work that Home Instead provides to our residents at the Barrington of Fort Thomas.  Their caregivers are friendly, caring, and compassionate in and around our facility.  Home Instead caregivers treat our residents with dignity and respect.  I am always thankful for the genuine work that caregivers provide to aging adults in any way, shape or form.  It is a gift, a talent, and a true sign of outward love for our older generation.”

​~Vickie K, Barrington of Fort Thomas​


From Home Instead CAREGivers:​

I love everything about Home Instead!  They treat me like family and that's the way someone should be treated at work.

  • Kelsey, Florence

 SIMPLY GREAT!!! Home Instead's office staff are all wonderful, kind, and respectful of personal schedules as well as our work schedules. They balance not only our clients' needs but also their caregivers.  I am so very thankful to be a Home Instead employee and to service my clients to the best of my ability.

  • Jackie, Taylor Mill

 You are personable. You understand the needs of those you are taking care of. You are efficient with your communication and scheduling.

  • Dick, Crestview Hills 

The office makes sure the caregiver and client are a good match. They work closely with my available schedule.  With ample notice they allow us time off. I like that they have quarterly meetings for all caregivers (I worked for a company that doesn't and I missed the communication).

  • Judy, Highland Heights

 I love everything about Home Instead!  Very helpful, friendly, and kind staff. Considerate of caregiver's requests, scheduling, driving distance considerations, etc. On-going training. Definitely an employer that has a personal touch!!. 

  • Jackie, Union

 I absolutely love it. They are able to work me around my husband's schedule so that one of us is at home with our baby. I love my clients and I treat them like they are my own family.  I couldn't ask for a better employer.

  •  Lisa, Williamstown

We are doing good things for people who need help and getting awarded for it in two ways – constant, positive recognition from the office and it personally feels good to help our clients,

  • Ron, Villa Hills

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