Serving the Melrose, MA area with trusted Non-Medical Senior Care. Home Instead Senior Care provides the perfect solution for your senior care needs. We're part of the world's largest senior care provider company, which means we have the strength, resources and experience to provide top-quality senior care.We're also locally owned and operated, so we care deeply about each of our communities and our elderly clients. Our home CAREGivers are licensed, insured, bonded, and trained to provide consistently high-quality senior care services with a compassionate touch.
Why We Are Different
High Quality Caregivers - Highly selective caregiver screening process (We hire approximately 10% of the people that apply).
Properly Insured - All of our staff is screened, trained, bonded and insured. This includes a CORI, SS# verification and RMV check.
Drug Testing/Screening - Initial employment and on-going random drug testing of caregivers.
Quality Assurance Program - Periodic visits to clients by QA Staff to assure client satisfaction and caregiver compatibility.
Professional Administrative Staff - Professional, responsive, friendly and compassionate client services staff. 6.
Guaranteed Caregiver/Client Compatibility - Significant focus on achieving client/caregiver compatibility.
Caregiver/Client Introductions - Personalized caregiver to client introductions by Quality Assurance Staff when services are initiated.8.
Quality Monitoring - On-going quality survey through J. D. Power and Associates.9.
Accessibility - We are available 24/7/365. If you call after hours, you will speak with a person from our office (not an answering service).
10. Excellent Reputation - Only home care provider recognized by and participating in member services programs for Tufts Health and Harvard Pilgrim Health.11. Accreditation - Home Instead Senior Care (Boston North) is accredited by the Massachusetts Home Care Alliance.
We can tailor a home care arrangement to fit both your family's lifestyle and budget.
Reap rewards beyond measure -- and get paid, too.
When you need in-home care, look to Home Instead Senior Care®
"The staff is caring and kind...just what we wanted for our aunt who wants to remain as independent as possible. I recommend!