"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.
To us, it is personal. Owners Bob and Joyce Brasher have faced decisions that you are currently facing. Bob, losing a father to Alzheimers Disease, understands the importance of a caregiver who understood the disease and could work with his mom as she struggled to accept someone else coming into her home. When Joyce began providing care for her father who was diagnosed with a multitude of health problems she realized she would need help. Her mother would not be able to care for him around the clock and stay well herself. Living out of town, Joyce had to place her trust in caregivers outside of family members. They recognize the importance and inner struggle of a changing role from daughter/son to care provider.
After selling his business in 2011, Jason became the General Manager for Home Instead. He has over 15 years in the corporate world and has now turned his focus to making a difference in people's lives. He works directly with each department to ensure the care of clients is our number one priority. He makes a point to speak to each of our CAREGivers every time he sees them. He takes great pride in being a part of the people and not just the numbers. With Jason's guidance, Home Instead is now able to proivde solutions for families so that their loved ones can age in their own homes with dignity and pride. Like many of our clients' children, Jason knows the struggles of caring for aging parents and wants to set a high level standard of care not only for his loved ones but our clients as well.
After starting as a CAREGiver in April 2009, Hannah found her way into the office and has built her career working in multiple departments. She is currently the Director of Client Services and loves being a listening ear and guiding hand, both clients and CAREGivers. She has 10 years' experience in the healthcare field and has been a Certified Senior Advisor since October 2011. Using her knowledge and personal experience, Hannah serves as a mentor for our clients and their families during such a critical decision making process. She has made a complete career change in order to fulfill, what she feels, is her purpose in life and that is to make a difference in the lives of those who have given us so much. For Hannah, "To Us It's Personal" is more than just a tagline.
Vanessa started with Home Instead in 2010 as a CAREGiver. She always found a way to go above and beyond for her clients and even helped pull extra shifts for staffing. In 2012, she was promoted to our Client Care Department and she is now the Team Lead. She makes it her personal mission to ensure the safety of our clients and CAREGivers. Many times, Vanessa is the solution to a hopeless situation. She assesses our clients and their needs and not only develops a plan of care to physically provide for them but emotionally as well. She forms a bond with our clients and their families that stretch even states away. Our clients' families trust Vanessa and appreciate her advice for the best care solutions and the newest and safest products to make our clients' lives easier.
Aimee started with Home Instead as a CAREGiver in 2012. She truly has a servant's heart and was drawn to taking care of others from a very young age. Over the years, Aimee has opened her doors to any family member that needed help and provided them with the physical and emotional support needed to recover. She also has evolved into the primary CAREGiver for her in-laws and understands what our clients and their families are going through. With her personal experience, Aimee makes a deep connection with her clients, and often drops by to take them a card, food, or simply a smile. She has been on all sides of senior care, and wants to give the CAREGivers the tools and encouragement to succeed on their shifts. She makes sure that each client is given a personally tailored profile and that the CAREGiver is comfortable and understands what is needed. Aimee understands the importance of effective communication between the clients, CAREGivers, and our office. She shows how much she cares every day and is truly changing the face of aging.
Melissa started as a CAREGiver for Home Instead in 2012. After seeing her in the home and the connection she makes with her clients, she was recognized and promoted to our CAREGiver Commando position. She is the smiling face and warm hands our clients get to see when things may be a little off schedule. Melissa is the consistency they need. She steps in when situations are uncertain and she establishes a standard for the regular CAREGivers that follow after her. Melissa not only provides care to our clients but to members of her own family. She knows the struggle families are going through while juggling their own lives and trying to care for their parents at the same time.
Emma originally came on to the Home Instead team as a CAREGiver, but it did not take her long to shine as one of our best. She can walk into any situation and quickly have things under control. Emma is calm and organized. Combining this with her caregiving experience makes her the ideal CAREGiver Commando. She knows that it is always important to treat others the way you want to be treated. This helps her work with both clients and CAREGivers. Emma enjoys helping others by serving as a mentor for other CAREGivers and providing our clients and families with peace of mind.
Laurie has been a Registered Nurse for 24 years. As a graduate of the University of Alabama at Birmingham, Laurie has experience in clinical nursing education, long term and skilled nursing care, and post-operative care. After many years of caring for her young children, she returned to the field of senior care by becoming a Professional CAREGiver with Home Instead in 2012, and assumed the role as CAREGiver Trainer in 2014. Laurie is primarily responsible for assessing and refining the skills of CAREGivers, teaching Alzheimer's training classes, providing clinical nursing assessments for long term care insurance compliance, and being an ongoing education resource for the CAREGivers of Home Instead Senior Care. Laurie's favorite part of her position is interacting with new CAREGivers each week, and figuring out their individual learning style so she can customize her training approach to best suit their needs. Her goal is to be a resource that the entire Home Instead team can count on. She hopes after people have spent time with her, they feel confident in their skills and excited that they have come to work for Home Instead. In her spare time, she enjoys spending time with her husband, homeschooling her children, crafting, and binge-watching NCIS.
From the moment Dolly walked in the door of Home Instead, she has been willing to help anyone with anything. She started as our CAREGiver Commando and is now a vital office staff member. Her largest role at Home Instead is being one of our CAREGiver Trainers. She is a Certified Nursing Assistant herself and knows the challenges CAREGivers face in the home. With this knowledge, she is ideal to help mentor and be a model to our new CAREGivers before they begin working with our clients. In addition to training, Dolly is also a member of our On-Call staff. She is committed to offering her best to any department in need at any given time. Her every day mission in life is to bring happiness to others. She is very dedicated to being a part of Home Instead in any capacity and is a great asset to all departments.
Dionne began working with Home Instead as a Human Resources Assistant, where she dedicated 2 years to hiring, training, and retaining our wonderful CAREGivers. In 2009, Dionne decided to attend school full time and obtain her Bachelor's degree in Human Resources Management. After graduating, she returned to Home Instead in 2012 and has since worked as an On-Call Coordinator and Service Coordinator. Now, Dionne uses her years of experience to serve as our Service Coordinator Team Lead. She has a strong customer service background and is a natural people person. She has a way with connecting to people and immediately calming any situation. Working at Home Instead is gratifying to Dionne because it allows her to help families in need, as well as build relationships with CAREGivers. She truly believes in our mission and her goal is to provide a peace of mind to the families we serve.
In 2014, after years of working in customer service and needing a meaningful career path, Aimee joined the Home Instead team. She knew this is where she belonged and one day wants to further her career in healthcare and become a Registered Nurse. She effortlessly handles any situation that comes her way and truly has a talent for making wonderful client and CAREGiver matches. Aimee works hard to earn her clients' trust. She also works hand-in-hand with the CAREGivers to ensure the well being of her clients. She is dedicated to setting goals and meeting them in regards to her staffing and client satisfaction. Aimee enjoys seeing the great results of matching clients and CAREGivers. She knows that the best care or our clients starts with placing the right CAREGiver in their lives.
Almost three years ago, Rachael made a leap of faith in her career path and moved to Huntsville from West Alabama to begin working at Home Instead as a Service Coordinator. In the years prior, she always found herself going out of her way to help seniors around her. As an insurance agent, she spent extra time assisting seniors with their Medicare/Medicaid questions. Seniors have always had a special place in her heart and there is nothing she loves more than knowing she made her clients' lives easier. She uses her Psychology degree from the University of Alabama to help her understand things from our clients' point of view and to create a wonderful CAREGiver-Client relationship. Rachael is committed to helping seniors any way she can and is happy to have found a way that she can accomplish that daily at Home Instead.
Sabrina feels that service is a key part in her role at Home Instead as a Service Coordinator. When she started in 2012, she knew that giving back to the community was very important to her, but she had no idea how quickly senior care would become a significant aspect in her life. It makes her feel good to know that our clients' family members trust her with their loved ones. She takes great pride in that and the work that she does daily. Her Bachelor's in Sociology helps her to understand the importance of seniors aging in their own homes. and she works to ensure that is possible for her clients. She tries to provide great customer service to each of her clients and their families in order to make this process as smooth as possible.
As the newest Service Coordinator, Leah brings a fresh set of eyes and warm approach to the Staffing Department. She always has a smile and takes on the most difficult tasks with ease. With her background in customer service and physical therapy, Leah understands how important it is to start off on the right foot. She takes time to get to know her clients and their needs and uses that relationship to help select the best CAREGiver possible for the client. Leah is a people person and has a passion for helping others. She works to develop trusting relationship with her clients and our CAREGivers. Leah is happy to have found a way to be a part of such an important aspect in seniors' lives.
Angie started in October of 2012 as our Human Resources Manager and Recruitment and Retention Director. She worked at McDonald's since she was 16 and worked her way up to being a general manager, in charge of running her own restaurant. Angie's goal is to make sure our clients have the best CAREGivers available by recruiting and retaining caring, compassionate, and kind CAREGivers who have our clients' best interest at heart. This role has given Angie the opportunity to learn new things and advance in her field. What she enjoys most about her job is meeting new CAREGivers every day and training and developing employees in her department and seeing them grow. In her spare time, she loves spending time with her husband and 3 children.
Maci is a new member of the Home Instead Senior Care Team and is loving being in the Human Resources Department. She has a Bachelor's in Communications with a minor in Theatre. She spends her free time stage managing and spending time with her husband and two dogs.
Leila started at Home Instead in the Human Resources Department in 2014. As a Human Resources Assistant, she helps to bring in new CAREGivers to the Home Instead team. Along with going out to campuses and career centers to recruit new employees, Leila is also assists in interviewing potential employees and teaching the Orientation classes for new CAREGivers. She enjoys meeting new CAREGivers and getting to know them as individuals. Leila has taken care of several of her family members over the years. In her spare time, she enjoys going to yoga and kickboxing classes.
Kim started with Home Instead in 2016 as a receptionist and now currently works as a Human Resources Assistant. Working in HR gives her the opportunity to service clients by hiring high quality CAREGivers which is very rewarding. Kim loves spending time with her husband and two sons.
Since 2002, LaTonya Cunningham has worn many hats with the Huntsville office. She started her Home Instead Senior Care career as a CAREGiver and worked her way into the office in 2006. She currently serves as Finance Manager in our Billing and Payroll Department. She manages two assistants who strive to provide the best quality of services to our clients and CAREGivers. Her commitment and dedication to Home Instead demonstrates a great passion that she has for seniors in our community.
Bonnie has been with Home Instead Senior Care since 2013. She started out as a part-time receptionist, the transitioned into a full-time Finance Assistant in 2014. Bonnie primarily works with billing, CAREGiver payroll, and Long Term Care insurance. Bonnie will also make home visits to assist clients with paperwork when needed. She loves to share ideas and resources to those in the community to assist with the care of their aging family members.
With a Master's in Management, Julie began her career with Home Instead Senior Care as the HR Manager in 2006. Two year later, she moved to the marketing side of the business, spending most of her time providing community education for CAREGivers, families, and healthcare professionals. In 2011, she completed the training to become a Certified Senior Advisor. She is well versed in topics such as CAREGiver stress, dementia, and making homes safer for serniors.
Brandi started with Home Instead in February of 2015. She took a brief hiatus but she is back now because there is no place like Home Instead! Her goal as a Home Care Consultant is to help seniors and their families find the resources they need to age in place as long as possible. Part of her job that she enjoys the most is providing education to healthcare professionals to strengthen the relationship as care partners for the community and equip them with the tools they need to better serve their patients. In her spare time, she listens to true crime podcasts and spending time with her family.
Home Instead offers free monthly newsletters with tips and advice for caregivers of elderly loved ones.
Each Home Instead Senior Care franchise is independently owned and operated.