Creates our company’s vision and executes strategies using disciplined processes to consistently provide a friendly, solution-oriented, exceptional customer experience.
Conducts initial and ongoing assessments with our clients to evaluate their challenges and needs, and develops a specialized care.
Meets with our clients and their families initially to determine how we can best help. Also, visits clients in their homes regularly to ensure our quality standards are met.
Primary contact for inquiries about our services. Meets with our clients and their families initially to determine how we can best help. Also, visits clients in their homes regularly to ensure our quality standards are met.
Oversees our Client Services Department. Addresses and resolves any client concerns or challenges.
Manages our Human Resources Department: Recruiting and hiring strategies, training, and performance accountability for our CAREGivers.
"I am continually struck by the professionalism, high level of caring and exemplary caregivers that I have met from Home Instead. My mom couldn't live without them, and neither could I.