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Latest Reviews & Testimonials

It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.

Read what other families in the Silver Spring, Bethesda & Rockville, MD area have to say about Home Instead!

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HI BRAND OCT20 112A8424 LT

November, 2023
5 star review - By Timothy W. on Google

I urgently needed care coverage for my sister in law at the beginning of a bank holiday weekend. I contacted several
companies but Diana and her team at Home Instead were the only ones that responded right away. Diana and her team
worked late on a holiday weekend and put together a plan to give full coverage for the holiday and the following week
starting with the very next day. The Home Instead care givers were all conscientious and diligent and my sister in law
enjoyed their company. I highly recommend Diana and the Home Instead team!

October, 2023
5 star review - By Sharon G. on Google

Given the difficulties of care taking and elderly patient, my family's burden was eased greatly due to the services
provided by Home Instead. The care takers are extremely caring and treated my mom with kindness and gentleness.
When any issues did come up, the team was not only open to addressing the issue, they encouraged the communication
to improve the services. I am grateful for the service Home Instead provided.

August, 2023
5 star review - By Rhona H. on Google

Home Instead has met my needs every time I have called upon them. Several weeks prior to my surgery in 2022, they sent a wonderful aide who helped me manage my severe pain by keeping my household together. Since surgery and during recovery Home Instead sent very competent, helpful, and pleasant aides. Their business office was a pleasure to work with. I heartily reccomend Home Instead for great home health aides.

February, 2023
5 star review - By Tricia B. on Google

The team at Home Instead is probably the most responsive and attentive anywhere! During a difficult time, they were able to help us feel very well taken care of, and I very much appreciate that. Would recommend to anyone!

December, 2022
5 star review - By Grace B. on Google

Home Instead has been a lifesaver for our family. They continuously exceed our expectations, providing wonderful caregivers to meet our needs, even when we need round-the-clock help at the last minute. They are professional, courteous, experienced, trustworthy, and lovely people. We are blessed to have them working with our family!

November, 2022
5 star review - By Georgia B. on Google

November, 2022
5 star review - By Deborah Lynn S. on Google

They’ve been great to work with! It’s been a blessing having Sidonie’s assistance. She’s been very professional, kind, and caring.

June 03, 2022
5 star review - By Chris B. on Google
When my mom developed serious mobility issues last year, I turned to Home Instead to help care for her. It was one of the best decisions I ever made. Michele, the caregiver that Home Instead sent to work with my mom, is fantastic. She spends two days with Mom each week, taking her to medical appointments and helping her with cooking, laundry, light housekeeping and other daily tasks. Michele has provided Mom with a much-needed companion, and she has provided me with much-needed peace of mind. Michele has been a wonderful addition to Mom’s life, and she is why I recommend Home Instead to anyone who needs this type of service.

 

May 15, 2022
5 star review - By Barbara B. on Google
My very aged mother-in-law had a medical emergency requiring hospitalization. After a few days in the hospital she was being discharged and it was clear she couldn’t be home alone. We contacted Home Instead and they were able to provide us staffing on very short notice.
Since my mother in law went home, Home Instead has been incredible. We have had some extenuating circumstances and they have worked with us and been very accommodating. The care givers are caring, friendly and patient. They definitely follow your direction and prioritize your needs. The communication has been excellent. I really cannot express how glad I am to have contacted this office for care. If you have an elderly loved one in Montgomery County, MD and need elder care, call Diana at Home Instead at the Silver Spring office.
February 15, 2022
5 star review - By Linda B. on Google
Home Instead has been a God-send for our father (grandfather)! I as his daughter was about to give up on the search to find the right caregiver. I am so glad my son encouraged me to try Home Instead. They took time to understand him and engage him in conversation and determine his needs. They partnered him with a caregiver that is experienced, compassionate and caring. She also keeps me informed and I don’t have to worry. In dad’s own words, “they are a big help!” and we are quite pleased with the service.

October, 2023
5 star review - By Mary Ann S. on Google

I had an excellent experience of Home Instead in England for the care of my late mother-in-law and knew that I would
find the same in the US for my sister. Indeed, Home Instead managers and office staff were professional and
approachable, answering any queries promptly. Caregivers were equally professional and attentive and looked after my
sister with a positive attitude and attentive care. I am grateful to the whole team at Home Instead.

September, 2023
5 star review - By Michele F. on Google

My parents caretaker Gypsy is extremely patient and very caring with my elderly parents. Communications with Diana
Morrison (Client Services Mgr) is very good. She always keeps me up to date on everything. Both are a true pleasure to
deal with.

May, 2023
5 star review - By Gayan T. on Google

Home Instead has been an amazing agency to work with. They are very responsive and very helpful. I would definitely recommend Home Instead to anyone needing a kind, compassionate and detailed oriented staff to care for their loved one.

February, 2023
5 star review - By Sangeeta P. on Google

Home instead has been a lifesaver for our family. It has allowed us to keep our parents in home with us and provide us with the respite and comfort we need during this challenging time.

December, 2022
5 star review - By Rena D. on Google

Wenny has been a blessing for my parents. She takes Mom shopping, out to eat, to visit various parks and sites around Rockville. She is gentle, kind, and very professional. She also knows how to handle my dad, who can occasionally be difficult to work with. She is a gem.The Home Instead team have also been easy to work with and have almost always been immediately responsive to our needs and requests.

October, 2022
5 star review - By Elizabeth H. on Google

Our 87 year old father fractured his hip in June and had multiple complications resulting in a hospital stay of five weeks. A good friend advised we hire Home Instead when he was released to a rehab facility. It was the best decision ever. The caregivers are wonderful and have been instrumental in our father’s rehab and recovery. They give us peace of mind as well as provide feedback on the care he is receiving at the facility. I highly recommend using Home Instead for anyone who has a loved one in a facility to ensure that they are receiving proper care.

May 26, 2022
5 star review - By Sandy H. on Google
Home Instead is outstanding! I’ve been using their services for about 4 years and have never been disappointed or dissatisfied. Their aides are very professional and knowledgeable.
This is a well run, professional company and I highly recommend them for anyone seeking caregiving for a loved one. Our caregiver was kind, attentive and well trained. The office staff were always helpful and polite.
I will always use this company for any future needs.
May 07, 2022
5 star review - By Chris G. on Google
Patty, Diana, and the team at Home Instead went beyond the call of duty in the care of my mother. Living on the West Coast, over 3K miles away, their services were a godsend. Thank you, thank you, thank you! Highly recommend!
February 24, 2022
5 star review - By Suzi H. on Google
We have used Home Instead for more than a year. Our 2 aides are always well prepared and friendly. They perform any tasks we request. My 90 something likes them and is comfortable with the routines they have established. The company is very good at notifying us of schedule changes and finding a substitute when needed.

 

January 26, 2022
5 star review - By E Freed, on Google
Home Instead promised to find the perfect companion for my father, and they did. Although she regularly came only 3 days a week, C quickly became a beloved friend and honorary family member, and helped my dad continue his life at home until the very end, including taking him to visit my mother who has dementia. She recognized when his health and mental acuity began to decline, and always treated him with respect and love. Thank you for making my father’s last years at home possible.

The Benefits of Home Care

Read more about how home care services can help enhance a person’s enjoyment of life.
Home Instead Caregiver stands smiling in front of senior woman in bed