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Latest Reviews & Testimonials 

It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.

Read what other families in the Silver Spring, Bethesda & Rockville, MD area have to say about Home Instead!

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HI BRAND OCT20 112A8424 LT
The Home Instead CareGivers we have for my mother are friendly, compassionate, and patient — everything you would want for a loved one. A real distinction between Home Instead and the other services we tried is the quality and dedication of its management and administrative staff. They have consistently been responsive, communicative, and accommodating to special requests in scheduling. And if an issue arises — as happens on occasion with ALL companies — it’s how Home Instead reacts and rectifies it that sets them apart and makes us feel important as customers.
Quality of the people I dealt with are top of the line . I couldn’t ask for more.
Professional, reliable, dependable caregiver -- grateful for her investment in our well-being and comfort.
Aides have training and experience with home care and are very willing and able to help in just about any way. I could only recommend home instead based on the needs others describe.
Home Instead has been providing personal care for my grandmother since December 2020. She has been diagnosed with dementia, she's legally blind, and she has severe arthritis. The Home Instead staff, caregivers, managers, and even the ownership, have continuously provided such a high level of support and care. It has totally surpassed my expectations, and you can tell it comes from the heart. Before this, I was taking care of everything myself when it came to supporting my grandmother, and I was nearing the end of my rope. Now, I feel like my personal life has been restored, I know my grandmother is in good hands, and now when I visit her I can focus on our time together instead of all the "to do's". I completely recommend Home Instead if you find yourself in a similar situation. Trust me, it's worth it!

Our family enjoys how nimbly Home Instead responds to requests for additional shifts. We also appreciate the quality of the care representatives sent to help our mother. We can gladly report that they go above and beyond to make sure my mom is happy and well cared for - whether they work for her 1 day a week or 4 - they seem to cherish her as much as the family.

We needed post surgery assistance for my mother. Everyone we dealt with at Home Instead was polite, professional and extremely knowledgeable. They were accommodating to all our needs and made the process much easier than anticipated. We will be using Home Instead again!
Love the office staff and all of the care givers. They have been out standing.

Perfect Score Is Not Enough for Home Instead. They perform beyond expectations executing all services at a level of 10+. They have wonderful aides and the service is professional and responsive.
Absolute best service with the most professional personnel

Great experience in the midst of a tough situation. The staff of Home Instead was great, helping me recover from a surgery. Very professional. Laura got me set-up...the process was simple and thorough.

Jean, my care companion, was great! I hope I don't need them again.....but I know who to call if I do!

The staff been very responsive in providing companionship to my 95-year old strong willed but forgetful mother. My brother and I appreciate this place!

My mother lives with us, but in her own independent space. She is 86 and was diagnosed two years ago with Alzheimer's. While she remains highly functional, her memory is declining and she requires increasing levels of additional support. Her doctors and we anticipate that her level of care will continue to increase over time. Home Instead has been providing in-home care for over a year now, which has been a Godsend. My mother has two caregivers who come in alternating shifts (TWTH) and (MF) respectively for four hours each day. They provide in-home care, monitor personal care, and provide much needed daily companionship, particularly during the COVID pandemic. Home Instead has been extraordinarily easy to work with and accommodating. They even found her two caregivers who have our mother as their only client, which is particularly comforting during a pandemic to limit possible exposure. One Caregiver is older and my mother refers to her as the "sister she never had". Both caregivers are kind and responsible and very pleasant to be with. It's been a wonderful experience. Changes in schedule, assessments and billing have all been handled professionally and smoothly. We could not be more pleased with Home Instead and would readily recommend them to other families and without any hesitation.

I have been very pleased with the courteous service and caring from my aides. They work hard and are very caring and very helpful. It has been a pleasure to have them help me during my convalesce. Having them help me has made my recovery so much more easy. I would certainly refer them to anyone who needs assistance during difficult times.

From my first inquiry to the twice-weekly services that Home Instead provides my dad, the customer service has been exceptional. Finding the right help for an aging parent is hard. Home Instead made it easy and gave me confidence that my dad was in the right hands. I have so much more peace of mind now that I have help keeping my dad healthy and safe in his own apartment.

February 16, 2021
5 star review - By Harry H. on Google
We quickly needed a reputable place to care for my Mom after my mother broke her shoulder. Both my mom and I are super pleased with their service, professionalism, and nurses’ care. They set up a video call to do a “deep dive” into what we were looking for, then had someone out the next day to do an assessment. The day after that the nurse was there. Additionally, they are great with feedback, answering questions, and making requested adjustments. Would highly recommend Home Instead!

February 15, 2021
5 star review - By Katie K. on Google
I cannot speak highly enough of the caregivers from Home Instead! Everyone is professional, knowledgeable, caring and trustworthy. I’m very grateful to have found Home Instead, and would highly recommend them!

The Benefits of Home Care

Read more about how home care services can help enhance a person’s enjoyment of life.
Home Instead Caregiver stands smiling in front of senior woman in bed