The Home Instead CareGivers we have for my mother are friendly, compassionate, and patient — everything you would want for a loved one. A real distinction between Home Instead and the other services we tried is the quality and dedication of its management and administrative staff. They have consistently been responsive, communicative, and accommodating to special requests in scheduling. And if an issue arises — as happens on occasion with ALL companies — it’s how Home Instead reacts and rectifies it that sets them apart and makes us feel important as customers.
Quality of the people I dealt with are top of the line . I couldn’t ask for more.
Professional, reliable, dependable caregiver -- grateful for her investment in our well-being and comfort.
Aides have training and experience with home care and are very willing and able to help in just about any way. I could only recommend home instead based on the needs others describe.
Home Instead has been providing personal care for my grandmother since December 2020. She has been diagnosed with dementia, she's legally blind, and she has severe arthritis. The Home Instead staff, caregivers, managers, and even the ownership, have continuously provided such a high level of support and care. It has totally surpassed my expectations, and you can tell it comes from the heart. Before this, I was taking care of everything myself when it came to supporting my grandmother, and I was nearing the end of my rope. Now, I feel like my personal life has been restored, I know my grandmother is in good hands, and now when I visit her I can focus on our time together instead of all the "to do's". I completely recommend Home Instead if you find yourself in a similar situation. Trust me, it's worth it!
Our family enjoys how nimbly Home Instead responds to requests for additional shifts. We also appreciate the quality of the care representatives sent to help our mother. We can gladly report that they go above and beyond to make sure my mom is happy and well cared for - whether they work for her 1 day a week or 4 - they seem to cherish her as much as the family.
We needed post surgery assistance for my mother. Everyone we dealt with at Home Instead was polite, professional and extremely knowledgeable. They were accommodating to all our needs and made the process much easier than anticipated. We will be using Home Instead again!
Love the office staff and all of the care givers. They have been out standing.
Perfect Score Is Not Enough for Home Instead. They perform beyond expectations executing all services at a level of 10+. They have wonderful aides and the service is professional and responsive.
Absolute best service with the most professional personnel
Great experience in the midst of a tough situation. The staff of Home Instead was great, helping me recover from a surgery. Very professional. Laura got me set-up...the process was simple and thorough.
Jean, my care companion, was great! I hope I don't need them again.....but I know who to call if I do!
The staff been very responsive in providing companionship to my 95-year old strong willed but forgetful mother. My brother and I appreciate this place!