Jim Pitzner is the owner and President of the Maplewood and Mendota Heights franchise offices of Home Instead Senior Care. Jim's career has included sales and marketing experience as well as owning his own E-Commerce business for over 10 years. However, his early experience being a CAREGiver in an Alzheimer's and Dementia facility for nearly 4 years while attending college at the University of Wisconsin- La Crosse made a lasting impression on him. It was during that time that Jim developed a passion for serving seniors and is ultimately what led him to becoming a franchise owner for Home Instead Senior Care.
"I believe strongly in providing excellent service to our senior community. At Home Instead we are committed to helping seniors to maintain their independence and quality of life with compassion and integrity."
Jim enjoys spending time with his wife Sarah and two sons Cole and Drew.
Sonie Giesen managed Jim’s E-Commerce business for 7 years and joined his team at Home Instead Senior Care in May of 2015 as V.P. and General Manager. Sonie has a degree in Pharmacy along with varied international experience in finance and accounting and has worked in long term acute care facilities caring for seniors. She drives toward streamlining processes and creating an efficient, positive workplace.Sonie enjoys spending time with her husband and son, travel, learning languages and working with her Bonsai trees.
Jenna joined Home Instead Senior Care as a Service Coordinator in November 2015. She has worked in a medical office setting for five years as well as three years as an Office Coordinator in the Home Care industry. Jenna has a great compassion and sincere respect for seniors and believes it a great honor to provide care for elders. At the age of twelve, her Grandmother who raised her was diagnosed with Alzheimer's. It was devastating and truly heartbreaking to see her loved one deteriorate so rapidly. She is very proud that her Grandparents instilled such meaningful values into her life. Jenna is a native of Minneapolis, MN. She enjoys spending time with her two sons, boyfriend and most of all her two beautiful Granddaughters who she loves to spoil. Jenna also loves football, basketball, traditional Country and R & B music. Her ultimate favorite past time though is shopping for shoes.
Isabella started woking in the home care industry in 2010 in a variety of different areas. After taking a CNA class in college and going to clinicals she fell in love with care giving did it throughout her time in college. Upon graduating, she decided to focus more on health care and has spent the last 7 years in different areas of this field. Isabella enjoys traveling, cooking, reading and spending quality time with family and friends.
Jim serves as a Client Care Coordinator and previously served as both a Caregiver and an On-Call Service Coordinator.
Some of Jim's duties include meeting with potential clients and families to discuss their needs, developing care plans, providing CAREGiver introductions, providing Quality Assurance visits and to work with other team members to coordinate Client's care.
Outside of work, Jim volunteers with the National Ski Patrol and with an American Canoe Association/USA Canoe-Kayak youth paddling club. His interests include his family, cooking, gardening, skiing, canoeing, running and traveling.
Prior to joining HISC, Jim spent a number of years working as a market research analyst for an independent market research firm and also managed a small cabinet and millwork production company.
He joined HISC in January, 2015. He and his family live near Como Park.
Vickie joined Home Instead Senior Care in July 2014 as the northern territory Client Care Coordinator. Some of Vickie's duties include meeting with potential clients and families to discuss their needs, taking telephone inquiries, conduct Care Consultations and Client and CAREGiver introductions, provide Quality Assurance visits and phone calls and work with other team members to coordinate client's care and create and maintain client's records.Vickie has two son's, Wayne and Gary, and a daughter Kristen along with 5 beautiful grandchildernVickie's sons and their wives have blessed her with 5 beautiful grandchildren.When Vickie isn't working she enjoys spending time with her family, gardening, relaxing at the lake, hanging out with girlfriends and taking road trips.
Karli joined the team in March 2019 as an assistant client care coordinator. Some of Karli's duties involve taking telephone inquiries, scheduling potential clients with client care coordinators, work with other team members to coordinate client's care and assisting with scheduling.
Karli earned her Associates of Exercise Science at Globe University and her Bachelors of Biology at Metro State University. Ever since her experience as a personal trainer and working with seniors, she developed a passion for helping them improve their lives.
In her spare time she enjoys cooking healthy recipes, planting flowers, walking her dog, hiking, yoga, rock climbing and lifting
Penny is a Registered Medical Sales Representative that joined Home Instead Senior Care in June 2018 as a Home Care Consultant. Some of Penny's duties include working with senior organizations and communities along with hospitals and clinics to listen to staff needs. This information is utilized to support and educate staff and their senior patients/residents about how Home Instead Senor Care services can result in best outcomes and customer satisfaction.
When Penny isn't working she enjoys spending time with her adult children, speed walking with her rescue dog Brick, doing home improvements, hanging out with friends and taking trips back home to see family in Nebraska.
Moriah joined Home Instead Senior Care in June 2012. She started her career with Home Instead as a Staffing Coordinator and is now the Director of Human Resources. Moriah oversees the Recruiting, Engagement and Training department, which is responsible for hiring, training, and engaging our wonderful CAREGiver staff. She also helps with compliance to our State licensure and corporate standards. Moriah received her Bachelor's Degree in Psychology from the University of Minnesota Duluth. Her close relationships with her grandparents and great-grandparents when she was growing up inspired her to join the senior care industry when she graduated. When Moriah isn't working, she enjoys spending time with her husband and son, as well as traveling, reading, baking, and jigsaw puzzles.
Cory Joined Home Instead Senior Care in September 2017 as the Recruitment Coordinator. He is responsible for recruiting, screening, hiring, and onboarding a staff of CAREGivers in order to provide the highest quality service to clients. His experiences watching his Grandma live alone have made him passionate about helping enhance the lives of aging adults. Cory received his Bachelor of Arts from Gustavus Adolphus College in St. Peter, Minnesota. He enjoys reading, hiking, board games, volunteering with his church youth group, and cheering on the Vikings. He is married with three fun children.
Deb joined the Home Instead team in August of 2019 as Home Care Nurse Manager. Her nursing experience expands from Pediatric to Geriatrics since 1984 when she graduated from St Mary's in Minneapolis. Some of her duties at Home Instead include training and oversight of caregivers, assessments of Comprehensive Clients, and providing Medication Management to clients when requested. She holds a special place in her heart for the senior population.
Deb loves spending time with her five children, their spouses, and her 7 grandchildren who all live close by. She has one dog named Boots, enjoys vacationing in Mazatlan, reading, board games, television, and Sunday Family Dinners.
Nick joined Home Instead Senior Care in August, 2007 as a CAREGiver and then moved on as a Recruitment Coordinator, conducting phone screenings and interviews with potential CAREGivers. For the past four years Nick has been the Retention Coordinator dealing with CAREGiver compliance issues.
Nick was born in the UK and has a degree from Hertfordshire College of Agriculture & Horticulture in St Albans, (originally) an old Roman town just north of London.
Nick enjoys spending time with his family, walking their two dogs, reading, watching movies, cycling and listening to classical music. He is married and has two sons.
Lisa's love for seniors began with her close relationship to her grandparents, motivating her to join the senior care industry in high school. Lisa started her career with Home Instead Senior Care in May, 2007 as a CAREGiver. In August of that year, Lisa moved into the Recruitment Coordinator position which she held for many years until moving into the role of Accounting Coordinator in July, 2014. In this position, Lisa completes billing, payroll, accounts receivable and payable, in addition to other administrative projects. Lisa received her Bachelor's Degree from Bethel University. She resides in Roseville, MN where she actively participates in her church. Lisa is very close to her family and is thankful to live close to her parents as well as her two brothers and sisters in law.On weekends, Lisa is regularly in Duluth visiting her grandparents. She also loves cheering on the Minnesota Twins, seasonal outdoor activities, exploring the Northshore, antiquing, crafting, cooking, and spending time with her family and friends.
Lynda joined Home Instead Senior Care February 2013. She started as a Caregiver and eventually split her time working in the office assisting in the Recruitment Department. She is now the full-time Receptionist.
Lynda has a 2 year degree in Legal Administration. She enjoys reading, cooking/baking, walking, movies, cross-country skiing, being at the cabin, spending time with family, friends and most of all her son, Blake who is the U.S. Navy.
Leslee joined Home Instead Senior as a CAREGiver in May 2014. In 2015, she began assisting in the office with paperwork, filing and scanning as well as enjoying her role as a current CAREGiver.Leslee attended Bemidji State College majoring in History. Her hobbies are golf, reading and working with dogs to become visiting dogs for nursing homes.
Randee became a CAREGiver with Home Instead Senior Care in 2011 and has been serving as a Weekend Service Coordinator since 2013, giving her ample opportunity to assist and support CAREGivers, clients and families outside of business hours. She has always enjoyed helping people. Randee previously taught third grade for a year, served in various student life positions on college campuses and began her lifetime career as a mother.
Randee has a BS in Chemistry and a MA in Higher Education, but has learned even more from her interactions with people and their stories. Some of Randee's favorite storytellers include her husband, Ben and three children, Johnathon, Eddie and Luanna.
We have used Home Instead for several years now. Their vetting process is excellent. The caregivers are respectful, caring and loyal to the company they work for and the communication is really good between the company and their employees. Communication is always good between management and the clients, I can attest to that. They have bent over backwards to accommodate our needs.