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​​​​​​​​​​​​​​​​​Home Instead Senior Care ReviewsRead what other families in Memphis, TN have to say about Home Instead Senior Care®:​​

Latest Reviews & Testimonials 

Since 1997, Home Instead Senior Care in Memphis has helped seniors live independently in their homes. Here is what clients are saying about Home Instead Senior Care in the Memphis area:

"Our Caregiver is helpful, considerate, kind, prompt and fun to be with. He is part of our family now!"

Posted by Deanna Burson on Feb 19 2020

"So far, I'm very pleased with Home Instead Senior Care's services. They came out promptly to assess the situation with my mother. They make sure that they can accommodate everything that we requested and they did. So far, I don't have any complaints. They provide help with bathing, light housekeeping, and feeding. They provide the works because my mother has Alzheimer's. She seems to be OK with her caregiver. The scheduling has worked out for us."

Posted by Brenda on Oct 02 2018

"When my sister needed in-house help for two weeks between being discharged from rehab and entering assisted living, Home Instead was there for her. Since I live in another city, it was important to have people I trusted. When Ashley came to visit us in the nursing home she immediately established rapport with my sister. She spoke clearly and repeated material when necessary to be sure we understood--so important with people under stress or in pain. Later, when there was a health problem that I couldn't address from a distance, Ashley went directly to the house, assessed the situation and made appropriate arrangements for more care. I was notified immediately and at all times was kept in the loop. Carmelita was a wonderful care companion, fulfilling her duties in a friendly, efficient way. I felt reassured before we began by knowing that Home Instead required 3 years experience before hiring any caregivers. In our experience, from the initial phone conversation with Ken, to Ashley's personal care, to Carmelita's daily visits, Home Instead was exceptional. I highly recommend it."

Posted by MMWC on Sep 21 2018

"Home Instead provided help to my family from the moment we made the 1st call to them. They got us the assistance we needed with the VA. Their care givers are loving and ready to assist with any need my mother has...errands, shopping, cleaning, bathing...or just talking and looking thru the same photos over and over again! We are so pleased with Home Instead! "

Posted by bdkrwalker on Jul 18 2018

"Excellent care, flexible staffing, easy to refer. "

Posted by Nurse Case Manager on Sep 21 2017

"Home Instead provided my mother round-the-clock excellent care until the final days of her life. The caregivers were very attentive, personable, trained, and had to have at least three years of experience, and it helped that they were licensed and local. They didn't just sit around twiddling their thumbs. They were actively involved with her care and conversing with her when she felt like talking. "

Posted by Dorothy583454 on Aug 02 2016

"My husband, Tom, is very ill. He has seizures and metabolic encephalopathy (brain damage). He must have someone with him at all times. I feel very comfortable leaving him in our sitter Phyllis' hands. She is such a blessing to both of us. She helps always with a smile. I will recommend this agency to everyone. "

Posted by Cathy16 on Mar 12 2013

Cynthia D.-  ” I don’t know what I'd do without Lisa, she helps me remember so much and I feel so safe knowing she is here for whatever I may need. Home Instead has sent me a blessing."

William D.-  "If it were not for H​​ome Instead, Emma and Helen I don’t know where I would be or what I would do.  Emma has been my everything and Helen too.  If I did not have these two wonderful Ladies I would not be able to stay in my home and that means a lot to me."

Jo G. -  "The caregivers come in with confidence and  love and they treat my mother like our own. I felt like I could let Home Instead have it all, just take over and run with everything  and I don't feel that way often." 

Mary J. -"We have found a blessing in HISC and Beverly.  She is everything that I need and more. The office staff even helps me with my long term care insurance and are all so nice."

Mary D. - "I absolutely could not ask for a better company to have come to  help me. They came in and answered al of my questions and eased my anxieties and sent someone so loving and kind to do everything I could need or want and I look forward to seeing her every time she comes."

Mrs. H - "Our caregiver has been with us for about 5 years now. God bless her. She is so dedicated to him and we got lucky to find Home Instead.  We love our caregiver and the girls in the office too. They always make us feel special"

​John G. - "We have been very pleased with your services. Mattie and Teresa genuinely take pride in their work and care for her [my wife] as if she were part of their own family. As a matter of fact, today is Mattie's day off and she called just to check in on Martha, to see how she was doing."

Betty - "The young girl who tended to my wife was very attentive and took very good care of my wife. The Home Instead crew were very thorough on the front end to make sure they sent us the best caregiver for us."

Charles - "The person we have is outstanding.  We have had to have replacements and Home Instead always sends us the best of the best."

​Elizabeth - "I really like working with their staff.  They go out of their way to make feel like their only client. They said they are available 24 hours and trust me they are because I have called a different times of day and always get the answers I need." 

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