Our Team

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​​​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in Memphis, TN

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (901) 682-8600 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
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Darrell Doane | Franchise Owner

Darrell Doane | Franchise Owner

After a long history in marketing with medical companies, in 1996 Darrell and his wife Susan decided to purchase the local Home Instead franchise. Darrell's success has been chronicled over the years with several industry and franchise awards, but in the midst of such accolades, his top priority has always been giving back to the community. This genuine compassion for the well-being of others is especially evident in the time he and Susan contribute to the local Boys and Girls Club, and the American Heart Association. Today, this franchise includes Home Instead offices in Memphis (TN), Southaven (MS), and Oxford (MS)​​

Ken Cope | Vice President / General Manager

Ken Cope | Vice President / General Manager

Ken Cope is the Vice President and General Manager. Ken has a diverse background in sales and management. He came to Home Instead with a skilled medical home health and hospice background. He has a passion for helping seniors and serves on the board of directors for the Professional Network on Aging in Memphis as well as the Case Manager's Society of America, Memphis Chapter. Ken believes that often times a smile and an encouraging word is enough to brighten the day of a senior who is struggling with health or other personal issues. His goal for Home Instead is to be known as the local resource for senior care and has lofty goals as he leads a great company into a realm of healthcare changes.

Melissa Fields | Director of Operations

Melissa Fields | Director of Operations

Melissa comes to Home Instead originally as the Director of Client Services for our North Mississippi franchise. Her hard work and dedication to the clients, caregivers and office staff has helped her to attain her role as the Director of Operations for both the Memphis Franchise and North Mississippi Franchise.  In her role she strives to provide leadership to all employees and lead our team to success in providing quality care to the elderly community and their families.


Andrew Veteto | Director of Business Development

Andrew Veteto | Director of Business Development

Andrew brings years of knowledge and experience in the healthcare field to Home Instead. He uses this to make solid relationships in our community for our Memphis and North Mississippi offices. His goal is make a lasting impression on the referrals in the community and show them not only the quality of care that we can bring to their clients but to show them the support Home Instead can bring to them as well. ​


Amanda Escue | Director of Financial Services

Amanda Escue | Director of Financial Services

​Amanda started with Home Instead in 2010 as the Administrative Assistant. Her versatile and innovative skills have helped her grow to her current role as the Director of Financial services. Amanda provides support for both our Memphis and North Mississippi offices and manages the financial needs of clients, caregivers and office staff. Her goal is to support her team in whatever way needed to help Home Instead be the first choice for our community!


Vicky Quiñones Simms | Client Care Coordinator

Vicky Quiñones Simms | Client Care Coordinator

Vicky’s role here in Memphis focuses on building relationships with clients and monitoring satisfaction with services.  Some of her main job duties include quality assurance visits, which ensure that services are meeting needs of clients, in home introductions of CAREGivers to clients, and coordinating care for new clients. Her solution-based attitude along with her kindness and compassion will make your experience with Home Instead a positive one!

 


Angela Aaron | Recruiting and Retention Coordinator

Angela Aaron | Recruiting and Retention Coordinator

​Angela comes to Home Instead from a 10 year Customer Service and Retail Management background. She is also a personal caregiver to her mother and knows first hand the compassion and commitment needed to ensure our clients get the best possible care in a comfortable environment. Angela strives every day to meet the needs of our clients, caregivers and staff.


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