Our Team

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​​​​​​​​​Home Instead Senior Care Team​​

At Your Service 24/7 in Memphis, TN

The need for in-home senior care services doesn't always arise between 9:00 a.m. and 5:00 p.m. on a weekday. That's why our team stands ready to serve you any day of the week, at any hour of the day or night. You can always reach us by phone at (901) 682-8600 to get help setting up home care for a family member.

We have come together as a group of dedicated professionals to deliver a home care solution that meets your needs. We employ trained, screened and bonded CAREGiversSMto serve your family's senior loved one with compassion and devotion.
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Darrell Doane | Franchise Owner

Darrell Doane | Franchise Owner

After a long history in marketing with medical companies, in 1996 Darrell and his wife Susan decided to purchase the local Home Instead franchise. Darrell's success has been chronicled over the years with several industry and franchise awards, but in the midst of such accolades, his top priority has always been giving back to the community. This genuine compassion for the well-being of others is especially evident in the time he and Susan contribute to the local Boys and Girls Club, and the American Heart Association. Today, this franchise includes Home Instead offices in Memphis (TN), Southaven (MS), and Oxford (MS)​​

Ken Cope | President

Ken Cope | President

​Ken has a diverse background in sales and management. He came to Home Instead with a skilled medical home health and hospice background. He has a passion for helping seniors and serves on the board of directors for the Professional Network on Aging in Memphis as well as the Case Manager's Society of America, Memphis Chapter. Ken believes that often times a smile and an encouraging word is enough to brighten the day of a senior who is struggling with health or other personal issues. His goal for Home Instead is to be known as the local resource for senior care and has lofty goals as he leads a great company into a realm of healthcare changes.


Angela "Michelle" Aaron | Office Manager

Angela "Michelle" Aaron | Office Manager

​Angela comes to Home Instead from a 10 year Customer Service and Retail Management background. She is also a personal caregiver to her mother and knows first hand the compassion and commitment needed to ensure our clients get the best possible care in a comfortable environment. Angela strives every day to meet the needs of our clients, caregivers and staff.


Blair Draughon / Director of Operations and Accounting

Blair Draughon / Director of Operations and Accounting

Makayia Hargrove / Recruitment and Retention Coordinator

Makayia Hargrove / Recruitment and Retention Coordinator

Makayia came to Home Instead in 2018 and quickly proved to ​be a great asset to the team.  She is dedicated to finding and retaining the best talent in CareGivers in our area.  She also initiated more consistent and relevant training opportunities to allow our CareGivers more opportunities to increase their knowledge and professionalism.


Berlinia Russell / Director of First Impressions

Berlinia Russell / Director of First Impressions

Berlinia came to Home Instead with vast experience in office support and has proven to be a tremendous asset to the team at Home Instead.  Her professionalism and sweet smile and demeanor make her a perfect fit for our front office.​


Meredith Blanchard / Client Case Manager

Meredith Blanchard / Client Case Manager

Meredith came to Home Instead with a genuine desire to help seniors.  Her ability to help match the best possible CareGiver with each client by assessing every need and preference of the client has been a great asset to the team.​


Darneque "Dee" Agee / Scheduling Coordinator

Darneque "Dee" Agee / Scheduling Coordinator

Dee came to Home Instead with a lot of experience as a Caregiver and a manager.  She has led teams providing care to mutiple clients in living communities and is a great asset to our team.​


Andrew Veteto | Director of Business Development

Andrew Veteto | Director of Business Development

Andrew brings years of knowledge and experience in the healthcare field to Home Instead. He uses this to make solid relationships in our community for our Memphis and North Mississippi offices. His goal is make a lasting impression on the referrals in the community and show them not only the quality of care that we can bring to their clients but to show them the support Home Instead can bring to them as well. ​


Latrisa Smith / EVV Billing Coordinator

Latrisa Smith / EVV Billing Coordinator

Latrisa came to Home Instead with a vast amount of experience in specialized billing.  She is very effective in training and managing our team which provides care to Tenncare Choices clients.​


Richard McClure / Client Care Coordinator

Richard McClure / Client Care Coordinator

Richard brings valuable experience in the senior maketplace.  His family experiences and his professional experiences make him a great Client Care Coordinator in ensuring that our clients are matched with the best possible Caregivers.​


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