Clermont and Lake & Sumter Counties (Change Location)

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Clermont, FL.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team
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Cheryl Hernandez, DP-NC - CEO, Franchise Owner

Do Ordinary Things with Extraordinary Love—Mother Theresa.

Cheryl has always had a drive to help and serving others. With a deep-seated commitment to effecting positive change in her community, she leads with unwavering dedication at Home Instead. This organization provides essential and compassionate services to aging adults. Aligned with Home Instead's mission, Cheryl strives to infuse vitality, professionalism, and a service-oriented mindset into the communities of Lake and Sumter counties. By delivering personalized and premium care, Cheryl ensures that families and their loved ones can age gracefully and comfortably at home.

Beyond her role at Home Instead, Cheryl boasts a stellar track record as a community leader and operations director in
the corporate sphere. Her extensive experience includes tackling intricate challenges and seizing growth opportunities for the organizations she serves.

Cheryl earned her degree in Political Science and Speech Communication from Willamette University. She actively contributes to various organizations, serving on the Florida Board of Directors for the Home Instead Association of Owners and participates in the Education Committee for the Health Care Association of America. Additionally, Cheryl is a certified Alzheimers Association Facilitator and a Parkinson's Support Group Lead and Mentor. Her involvement extends to the South Lake Chamber of Commerce, the Community Foundation of South Lake, The Neighborhood Center Board, and the Girl Scouts of the USA, where she has been recognized with the Volunteer of Excellence and Outstanding Troop Leader Awards.

Outside of her professional endeavors, Cheryl cherishes time spent with her husband, Jim, and their two grown children, Miranda and Jimmy. They share a passion for travel, skiing, and embracing life's adventures together.

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Jim Hernandez - CEO, Franchise Owner

“Impossible is just little harder” – Pat Hyndman

Jim’s service to his community started in High School when he joined the Kiwanis sponsored youth. He has continued that service a member of Kiwanis in every community he has lived in since 1985, along with being a volunteer and leader in his church, and has served on community boards.. Jim discovered the Home Instead opportunity while speaking about strategy to group of CEO’s in 2019. A fellow franchise owner Jason shared his approach and told him how he and Cheryl (his wife) would be perfect for Home Instead. It turns out that Home Instead is perfect for them. Jim met Cheryl in a college service organization, so together having a business that served the senior community to help them age in grace, is something very close to Jim’s heart, as he currently supports his mom and dad in Canada.

In his career Jim (aka Jaime) has been working with business owners, managers and of salespeople, in 30+ countries, as a motivational speaker, consultant, and trainer. Jim has worked with everything from Fortune 500 companies to small businesses, on sales and marketing strategy. His success has placed him working with the board of directors of international companies, his church, and the Altus Institute, and appearing as a guest lecturer on Sales and Marketing at the University of San Diego. Jim is fluent in three languages (English, Spanish, and Portuguese).

A graduate of the University of Victoria, Jim completed his degree in Sociology, with the dream of working with people, and Home Instead certain provides with a rewarding experience to help seniors age in place, and help their families best support them. Jim is a member of the South Lake Kiwanis Club, and loves to hang out with his kids and enjoy family time.
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Caitlin Baier - Director of Operations

Our Director of Operations, Caitlin Baier, leads our administrative team with ten years of management experience and a wealth of knowledge in the Senior Care industry. She loves spending time with her husband Jason and their two kids, Ella- Rose and Killian. She is a Central Florida native, originating from the West Orange area. A graduate of Wagner College in Staten Island, she started her career in the entertainment industry working for the likes of Martha Graham Dance Company, Disney, and ChaShaMa. She made the transition into the Senior Care industry after seeing the impact caregivers made in the lives of her grandparents. She has worked for several local Senior Care companies in administration, scheduling, recruitment, and community engagement. She feels it to be her calling to provide exceptional care and to make a difference in the lives of aging adults.

team member Ashley

Ashley Fathelbab, RN BSN - Professional Development Supervisor

At Home Instead Clermont, Ashley oversees the training and the continuing education of our 38 care professionals. She has over 14 years of clinical nursing experience in Central Florida. She started her career as a cardiac PCU nurse in 2009 and transitioned into the PACU at Arnold Palmer after completing her Bachelor's at the University of Central Florida in 2011. In 2015, Ashley was part of the Advent Winter Garden Surgical Services opening team.

Ashley is passionate about mentoring and developing her care professional skills and education while promoting evidence-based practice and quality improvement initiatives to her team. She lives in Clermont, Florida with her husband and 3 children.

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Anastasia Loyd - Service Coordinator

Anastasia is the newest member of our team. As the service coordinator, she takes pride in scheduling our client's with the perfect caregiver to meet their needs and provide exceptional companionship and care. With over 10 years of customer service experience, Anastasia has always loved helping people. She was born and raised in Clermont, FL. Prior to joining the Home Instead team, she worked as an administrative assistant for a telecommunications company. Anastasia is a mom to two boys and her dog, Bailey. She loves the outdoors and the beach, hiking with her dog, kayaking, traveling and exploring all of the new places her hometown and Florida has to offer.


Safeiah Vargas – Home Care Consultant

Our Home Care Consultant, Safeiah Vargas bridges the gap between the office and our clients. On the road visiting clients, she takes her experience and passion from the Healthcare field to give families the comfort they need, guides them and advocates for them, she pioneers just how Home Instead is the solution needed because it is Personal to us. Learning what a family needs and bringing it to life with the right caregiver is all in a day’s work filled with Success.

Safeiah loves to spend time traveling, being outdoors in her garden, trying new recipes, and having a Disney day with her Husband Jaime and daughter Alya. Safeiah is a leader for her Community Church youth Group and is a member of the International Society of Female Professionals as a mentor to young professionals, leading our next generation into greatness.

Our Team

Your Home Instead team in Clermont, FL possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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