Meet Our Team

Do Ordinary Things with Extraordinary Love—Mother Theresa.

Cheryl has always had a drive for helping and serving others. With a passion for creating positive changes in her community, at Home Instead she leads an organization that provides valuable and compassionate services to seniors in the community.  In line with Home Instead’s mission, Cheryl’s goal is to bring vitality, professionalism, and a mindset of service to Lake and Sumter counties.  Providing premium individualized care, ensures families and their loved ones can age at home with dignity and compassion.

Before opening the Home Instead office in Clermont, Cheryl worked for more than 20 years in customer service, business development, training, and logistics. Her previous corporate experience comes from working with Disney, Rogers AT&T, and Sony, while her community experience includes Kiwanis, Girl Scouts, Special Education Boards and Community foundations.

A graduate of Willamette University, Cheryl completed her degree in Political Science and Speech Communication.  She is an active member of the community with the South Lake Chamber of Commerce, the Community Foundation of South Lake, Blessed Sacrament Parish and Girl Scouts where she received the Volunteer of Excellence and Outstanding Troop Leader Awards.

“Impossible is just little harder” – Pat Hyndman

Jim’s service to his community started in High School when he joined the Kiwanis sponsored youth. He has continued that service a member of Kiwanis in every community he has lived in since 1985, along with being a volunteer and leader in his church, and has served on community boards.. Jim discovered the Home Instead opportunity while speaking about strategy to group of CEO’s in 2019. A fellow franchise owner Jason shared his approach and told him how he and Cheryl (his wife) would be perfect for Home Instead. It turns out that Home Instead is perfect for them. Jim met Cheryl in a college service organization, so together having a business that served the senior community to help them age in grace, is something very close to Jim’s heart, as he currently supports his mom and dad in Canada.

In his career Jim (aka Jaime) has been working with business owners, managers and of salespeople, in 30+ countries, as a motivational speaker, consultant, and trainer. Jim has worked with everything from Fortune 500 companies to small businesses, on sales and marketing strategy. His success has placed him working with the board of directors of international companies, his church, and the Altus Institute, and appearing as a guest lecturer on Sales and Marketing at the University of San Diego. Jim is fluent in three languages (English, Spanish, and Portuguese).

A graduate of the University of Victoria, Jim completed his degree in Sociology, with the dream of working with people, and Home Instead certain provides with a rewarding experience to help seniors age in place, and help their families best support them. Jim is a member of the South Lake Kiwanis Club, and loves to hang out with his kids and enjoy family time.

Our General Manager, Caitlin Baier, leads our administrative team with ten years of management experience and a wealth of knowledge in the Senior Care industry. She loves spending time with her husband Jason and their two kids, Ella- Rose and Killian. She is a Central Florida native, originating from the West Orange area. A graduate of Wagner College in Staten Island, she started her career in the entertainment industry working for the likes of Martha Graham Dance Company, Disney, and ChaShaMa. She made the transition into the Senior Care industry after seeing the impact caregivers made in the lives of her grandparents. She has worked for several local Senior Care companies in administration, scheduling, recruitment, and community engagement. She feels it to be her calling to provide exceptional care and to make a difference in the lives of aging adults.

I am originally from Upstate New York, having moved to Clermont in July of 2021. I have been a registered nurse for 17 years and have experience in many areas of nursing, including working as a hospital staff nurse on Pediatric and Medical/ Surgical Units, clinical nurse specialist for primary care and specialty offices, and as the Director of an Assisted Living and Dementia Unit at a nursing home facility.  

Prior to becoming a nurse, I worked as a Paralegal in a law office for over 20 years. When I decided to change
careers, I feel that I followed my calling and have devoted myself to my nursing career ever since.Over the years my desire to help people has not faded. I am honored and excited to join the Clermont Home Instead family and am enjoying working with a phenomenal team. My ultimate goal is to help our clients remain in their homes by ensuring a safe environment as well as helping them maintain their independence and the best quality of life during this chapter in their lives. Helping families understand the aging process of their loved one and easing their fears and daily stressors is also a priority when caring for our clients. I look forward to pursing my passion of serving people with my strong commitment to promoting their physical, emotional, social, spiritual and cultural well-being.

Kris has been working in the senior care industry for 16 years. The last year she has been as a care giver with the Home Instead office in Leesburg, FL.  Before that, she worked in activities at retirement homes here in Florida and Illinois. She’s love being able to create joy for a senior and to keep them busy and engaged. She has lived in Clermont for 3 years, coming from Northern Illinois. She attended the University of Illinois and majored in Interior Design. She has two daughters and two fur kids. Her and her husband enjoy being outside. They met waterskiing but now enjoy kayaking and biking. They also enjoy visiting Disney and seeing their daughters. She has been involved with the Alzheimer's Association volunteering on the "Walk to End Alz" committee to help raise money for the cause along with spearheading a walk team at work.