Green Valley, AZ (Change Location)

Latest Reviews & Testimonials

It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.

Read what other families in Green Valley, AZ have to say about Home Instead!

HI BRAND OCT20 112A8424 LT
May 6, 2024
5-star review - By Tina R.

This location is absolutely amazing! Owners and office staff truly show they care about their people and hear their needs for care. Every change I needed like schedule changes, care changes, and just any extra assistance needed, they were very accommodating! These moments are hard, sad, and overwhelming but Home Instead has been so helpful in lightening them. Thank you more than you know!!

April 17, 2024
5-star review - By Joanne C.

I have had an absolutely wonderful experience with Home Instead ever since I started using their services in 2019. I have had several wonderful caregivers, and my caregiver Jerusha is outstanding. Her ability to anticipate my needs, for example, my grocery shopping, laundry and regular daily care. She has been very attentive to taking me to doctors' appointments and helping express my needs to the medical staff. Her computer abilities also help me out of many problems. She is attentive to my "girls" which are my three dogs Blossom, Rosie and Bonnie. Also, when I try to do gardening, she is always there to assist and to help where it's difficult for me to do. I thank Jerusha and Home Instead for all that they do so that I can live in good health.

April 13, 2024
5-star review - By Denise B.

Our family encountered a crisis situation with our parents and contacted Home Instead with a need for care. Within hours a team was sent to care for our dad and also his wife when she returned from the hospital. The professionalism, care and compassion they have shown during a stressful time has been amazing. So thankful for Home Instead and their team!

April 13, 2024
5-star review - By Sherrie Z.

We have been receiving in-home care for our parents from Home Instead for about three months now. I can't say enough good things about them and the care and attention they have given to my dad and stepmom at this time. We came upon them in a crisis situation and they responded immediately, in the evening! Jordan, the supervisor, has been incredible, since day one, and has gone above and beyond what I ever would have expected in managing their care and making many visits to talk with our parents to check in on their needs and to discuss important issues as needed. All the caregivers have been so great with our parents, so understanding and compassionate, as well as helping them in every way needed with their care, including rides. Jordan has kept in constant communication with the family about everything that transpires in regard to them. It's great having a portal to go to to view the caregiver notes for each day since none of us live close. It's been a hard transition for them, but they have liked the caregivers, feel comfortable with them, and feel like their needs are being met. They have all been a blessing and I feel so fortunate to have found Home Instead. I recommend them to anyone needing in-home care.

April 12, 2024
5-star review - By Heike M.

I live in California and my father lives in AZ. Home Instead is the absolute best home care in AZ. It is because of his team, that I can finally breath and not worry so much about him. He receives companionship and the most excellent meals and personal care as well. If you are searching for a service that will take care of your loved one the same way you would, look no further.

March 29, 2024
5-star review - By Kim Vander V.

Home Instead in Green Valley is an excellent resource for home health care. We only ended up using them 6 weeks since we had to move my Mom to Colorado into assisted living. They worked with our schedule and adjusted it a few times due to a hospital stay. They added more coverage on short notice. We had one main caregiver, Yadi who my Mom bonded to immediately. Yadi took initiative and did not need to be told what she could do for Mom. If Yadi had a conflict they were always able to cover her shifts and all the other caregivers were genuine, professional and transitioned well with Mom. We never worried about items in the house. We were familiar with Home Instead in Colorado and their reputation carried through to Arizona. We would highly recommend this company!!

December 15, 2023
5-star review - By Misti C.

Erika, Jenny and Dawn are amazing. I always feel confident that my Dad is taken care of when he has Erika, Jenny and Dawn as his CarePros. Keep up the great work!!

November 29, 2023
5-star review - By Dana B.

The team is great at organizing everything taking care of billing long term insurance, etc. Also keeps me notified of any changes and the communication is great. Highly recommend.

November 22, 2023
5-star review - By Anne H.

This review is for my caregiver Yadi, who has been with us since February 2023. She is like having my alter ego here; she anticipates what is to be done, is a hard worker, and most of all like a member of the family. She is a great companion, and very knowledgeable as to the care of diabetes, which my husband has. Hopefully, we will continue to have her help and companionship in the future.

August 24, 2023
5-star review - By Jane G.

Amber has the been the best caregiver for my Aunt in Green Valley. She is always updating me as to how my Aunt is doing and she also let's me know if there is anything that my Aunt needs. With me living in MN, I don't have eyes on my Aunt. Amber does and she does a fantastic job of taking care of my Aunt. I couldn't ask for a more caring, loving caregiver. THANK YOU AMBER!

August 24, 2023
5-star review - By Debra S.

Hannah from Home Instead has been so helpful in taking care of our family member who has Alzheimer's. Hannah is so friendly, caring, patient and understanding. We couldn't have made it through the past 5 years without Hannah and Home Instead's help. I highly recommend Home Instead as an option of keeping your loved one at home for as long as they can.

August 24, 2023
5-star review - By Laura P.

I wish there were more that 5 stars to give. Our caretaker, BRITTNI, from Home Instead is beyond amazing. We consider her to be part of our family - and she treats my mom as if she is her own grandmother. We have been blessed beyond measure by BRITTNI's attention to detail, love, compassion, and ability to read the nuances of what our mom's needs are. Home Instead is by far the most professional, authentic, and in every aspect - wonderful! The are very communicative and work with you and your loved one to ensure the care is the right fit through the many changes they might go through. The entire team feels like family, from the owners to the caretakers. BRITTNI is heaven sent, easing the worry and stress from us - knowing she is well cared for when she is there. THANK YOU BRITTNI AND HOME INSTEAD for all your support, professionalism, and being there each and every time we need you.

August 23, 2023
5-star review - By Sharon M.

I recently had a neighbor that needed help when getting released from the hospital. From past experience, I called Home Instead, and they did not disappoint! Dani Pinzon was there within the hour with a smile on her face! If you or someone you know needs in-home care, I HIGHLY recommend Home Instead in Green Valley, AZ. Give Dani a call!

July 27, 2023
5-star review - By Luciano D.

HOMEINSTEAD … … INSTEAD of what? We, the needy wondered. Gradually we noticed new faces, same uniforms, new names, same smiles, disposition and capable assistance. But then we noticed novel insistent tiptoes, same uniform, ever volunteering, obsessively pursuing perceived improvements in serving comfort. INSTEAD of what became JEN. Surely , it should be GEM!

July 27, 2023
5-star review - By Kathy D.

I have had the honor of working with Dani at the Green Valley AZ office. She is extremely knowledgeable and understanding. She has a true passion about the care Home Instead provides for the people in our community. I highly recommend when you find the need for assistance in your home, that you reach out to Dani. She will guide you in the right direction for your Care.

July 26, 2023
5-star review - By Laura S.

I am writing to give a review on my mother's caregiver Heather Logsdon. Heather has provided excellent care to my 90-year-old mother. She has a very energetic and engaging demeanor and is always upbeat and positive. My mother absolutely adores her and is always happy to see her. I am grateful for Heather's services as it allows me to split my time between 2 states and still know that my mother is well cared for.

June 17, 2023
5-star review - By Linda M.

I only used them for a week however, my father received excellent care and I highly recommend them for those that are looking for this service for their loved one. My father especially loved when Danielle came to care for him on afternoon shifts. Very caring and trustworthy company!!!

November 22, 2021
5-star review - By Debbie R.

I wanted to recognize Heide as an outstanding care giver. Not only did she provide excellent care for my mom but she resolved an issue with the internet. Last evening the internet went out at my mom’s and Heide went above and beyond to fix it. She even contacted Cox for help. She displayed professionalism and patience during this experience.

September 27, 2021
5-star review - By Ray G.

Caregiver meets all the needs of her client.

August 18, 2021
5-star review - By 36 Hour Day

This agency is professional, caring and informed … made this difficult process much easier to navigate. Our care giver is prompt, friendly and caring. I feel so comfortable leaving her in charge of my husband, dogs and house. Great feeling of freedom knowing she is there!

July 23, 2021
5-star review - By CryptoCam

The care providers at Home Instead do a fantastic job taking care of my 90 y/o mother. She's become best buddies with one of the caregivers - it's like they've been friends forever!

Their website and technology make it easy to oversee my mother's care from anywhere. I live near Boston, so the peace of mind Home Instead provides me is imperative.

June 18, 2021
5-star review - By Johnene D.

Responsive and honest

May 24, 2021
5-star review - By Joanne C.

It is a pleasure to share my experience as a client with Home Instead. Almost a year and a half ago faced with a health challenge and in need of home care a nurse friend recommended Home Instead in Green Valley. After a phone call and and a delightful interview with the owners Tom and Neally Meisinger in my home I felt that I would be in good hands. The Care givers are outstanding in their work ethic treating me with courtesy, kindness and respect. At 89 years old it is refreshing to be treated and spoken with as an adult. Each one brings her life experiences, sense of humor and her varied talents each visit. I am grateful to all the staff and the care givers for their professionalism, positive attitudes, and look forward to each day with each and all.

May 24, 2021
5-star review - By Toni H.

The office staff is always helpful and supportive., My personal caregiver is professional but is always considerate of my opinion and feelings. I appreciate you support in helping me to continue to improve

March 15, 2021
5-star review - By CamPerry1

We live across the country from my 90 year old mother, and she needs caregiving to ensure she's taking her medications on time, eating well, drinking plenty of water and staying engaged with others as she lives alone since her husband died a few years ago. Home Instead provides all of these services for her everyday - and much more. We could not be happier with their service! Their team is engaged every day in every aspect of caring for her. They provide online access to the schedule, caregiver, specific notes and comments so we can monitor her daily care. They even provide a "GrandPad" - a computer tablet that sits on her tabletop that allows us and other family members to upload photos and videos for her from anywhere in the world! It even has voice and video calling - quite a great perk they provide included with their service. The management team, as well as the owners, at Home Instead is actively engaged in the day-to-day care they provide. We recommend them without hesitation!

December 8, 2020
4-star review - By Richard

Caregiver is very good, considerate and helpful.

September 16, 2020
5-star review - By Sandie S.

All of the staff members are very friendly and helpful.

September 13, 2020
5-star review - By Rev. Dave

Well, they didn't have a choice for spouse of the client but my wife is the real client. The care team dos all of the usual tasks to keep a household running such as cooking, cleaning with the additional responsibilities for doing most of the bathing and grooming. All of the helpers were very good but some really excelled and Joan would light up when they were around as they had brains and weren't afraid to use them, they had a strong sense of responsibility and showed a lot of initiative. The agency was always responsive to our needs and found ways to fill in for sudden absences (now is not the time for a caregiver to come to work sick). It is never a good idea for anyone to come to work sick, especially in the health care and anything connected with food service. You would be surprised at how many restaurants expect you there sick or not, we know because we have seen sick people eat work and hear horror stories from family and friends in the business. Home Instead frowns on working sick and we have told a few of their staff that yes, it was OK to leave early because they felt like they were coming down with something. We recommend Home Instead to you, especially the Green valley Office. They even provide you with a "GraandPad" that lets the customers communicate with the office or loved ones, check email, play games, etc.

July 29, 2020
5-star review - By Anonymous Reviewer

People are on time, friendly and seem to get the job done. At this time we have no negative issues.

July 23, 2020
5-star review - By Margaret S.

willing to commit time to discussion the client's track to care and well being with family members.

July 22, 2020
5-star review - By Joyce H.

They call with any questions about my Mom.

July 22, 2020
5-star review - By Debra W.

Very responsive to client needs.

July 22, 2020
5-star review - By Delores G.

Everyone in the organization is committed to providing the best care and experience for the client. We are pleased with this company.

May 26, 2020
5-star review - By Anonymous Reviewer

Very accommodating and caring.. Very easy to work with and the health care women I have had are great.

May 20, 2020
5-star review - By Betty M.

Your caregivers are the best.

April 2020
5-star review - By Erika K.

The caregivers are caring and trustworthy; they treat my parents like family! The caregiver coordinator is a great facilitator and communicator. She keeps me informed and confident that my parents are in good hands. I am continually grateful for Home Instead.

February 19, 2020
5-star review - By Jane G.

I can always count on Home Instead, at the last minute or long term care. The owners match the personality of my Aunt to CG. If there is an issue, I’m told about it right away. I would highly recommend Home Instead GV!

February 19, 2020
5-star review - By Anonymous Reviewer

Choice of care-giver excellent.

January 29, 2020
5-star review - By J. Soto

very accommodating and friendly-very satisfied with services.

January 1, 2020
5-star review - By Ruth W.

Caring and schedule flexibility when life intervenes with the routine!

January 2020
5-star review - By Cally R.

We highly recommend Home Instead caregiving services. Professionally managed and compassionate caregivers.

July 2019
5-star review - By Amy A.

The staff at Home Instead provided professional, personal, efficient and flexible service for my mother after her surgery. She felt like the excellent care she received aided in her speedy recovery. I have peace of mind knowing that we can rely on them anytime she may need some help. Thank you to Cathleen and the entire staff!

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Home Instead Caregiver stands smiling in front of senior woman in bed