North West Philadelphia (Change Location)

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Philadelphia, PA.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team

Diane Moss, President

Diane graduated from Penn State University with a Bachelor’s degree in Human Development and Family Studies, and later her MBA. She believes in Home Instead’s mission and works to serve her community by helping Philadelphia residents stay comfortably and safely in their own homes. Diane’s hobbies include CrossFit, weightlifting, dragon boating on the Schuylkill River, and reading, especially Lisa Scottoline books.


Philip Moss, Director of Community Outreach

​Philip has over 15 years of experience building relationships in the Philadelphia area, including working with various nonprofits and the Main Line Chapter of the board of associates for the Fox Chase Cancer Center. Phil believes strongly in building community partnerships to enhance the lives of seniors in our community. Phil’s hobbies include spending time with his daughter, weightlifting, and fishing.


Dollie Butler-Hall – Client Care Manager

Darlethia, known to most as “Dollie”, has lived in Philadelphia all of her life. She and her husband of 34 years raised two daughters and have two grandchildren. She joined Home Instead in 2019 after 21 years of dedicated service at Abington Jefferson Health. There, Dollie had the opportunity to work in several different departments including Nursing Administration, Business Services, the Operating Room, and the Emergency Trauma Center. Her most impressionable experiences were had in the Hospice and Oncology units of the hospital. In these departments she developed a true appreciation for the trials and triumphs the patients and their families encountered. This exposure coupled with her personal experience as primary care giver to her mother, has made her very keenly aware of the challenges and stresses involved when caring for loved ones. She also knows the relief and comfort that is felt when the needs of loved ones have been met. Dollie looks forward to assisting you in your endeavors to establish care for your dear loved ones.

Our Team

Your Home Instead team in Philadelphia, PA possesses a heartfelt desire to work with older adults in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you're ready for help, our caring staff is on call to quickly answer your questions and accommodate your home care services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


Latest review from our community