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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team


Diane Moss, President

Diane graduated from Penn State University with a Bachelor’s degree in Human Development and Family Studies, and later her MBA. She believes in Home Instead’s mission and works to serve her community by helping Philadelphia residents stay comfortably and safely in their own homes. Diane’s hobbies include CrossFit, weightlifting, dragon boating on the Schuylkill River, and reading, especially Lisa Scottoline books.


Philip Moss, Director of Community Outreach

​Philip has over 15 years of experience building relationships in the Philadelphia area, including working with various nonprofits and the Main Line Chapter of the board of associates for the Fox Chase Cancer Center. Phil believes strongly in building community partnerships to enhance the lives of seniors in our community. Phil’s hobbies include spending time with his daughter, weightlifting, and fishing.


Dollie Butler-Hall – Client Care Manager

Darlethia, known to most as “Dollie”, has lived in Philadelphia all of her life. She and her husband of 34 years raised two daughters and have two grandchildren. She joined Home Instead in 2019 after 21 years of dedicated service at Abington Jefferson Health. There, Dollie had the opportunity to work in several different departments including Nursing Administration, Business Services, the Operating Room, and the Emergency Trauma Center. Her most impressionable experiences were had in the Hospice and Oncology units of the hospital. In these departments she developed a true appreciation for the trials and triumphs the patients and their families encountered. This exposure coupled with her personal experience as primary care giver to her mother, has made her very keenly aware of the challenges and stresses involved when caring for loved ones. She also knows the relief and comfort that is felt when the needs of loved ones have been met. Dollie looks forward to assisting you in your endeavors to establish care for your dear loved ones.


Doria Reid, Service Coordinator

Doria joined our team in 2017, and brought her many years of executive assistant business experience to our office. Doria’s role is to match the best caregivers in the area with our seniors! She coordinates their schedules and ensures smooth operations day to day. Doria lives locally with her husband and son, and looks forward to helping you and the senior in your life.


Ivory Levin – Caregiver Coordinator

Ivory joined our team in 2018 as a care giver who showed a passion for providing the best care possible. She was the primary care giver for a family member who suffered from multiple strokes and cared for her until her passing. Ivory brought with her a knowledge of medication, side effects, and interactions as she was a Pharmacy Technician before joining the team and has since been promoted to Administrative Assistant. She helps the office run smoothly by answering phones and fielding calls. Ivory lives locally with her husband and young son and looks forward to speaking with you.


Julia Joseph – Executive Assistant

Born and raised in Philadelphia; Julia started with us in 2020 as an Executive Assistant. She is a recent graduate of the University of Hawaii at Manoa with her BA in Theatre. Julia enjoys helping her local theatre troupe when she is not in the office assisting Diane. She is your go-to person if you have any questions or concerns.


Eden Lee, Administrative Assistant

Eden joined us in 2018, and helps keep the office running smoothly from handling phone and in person inquiries, assisting in the hiring process, and supporting the entire team. Eden and her husband live locally. Eden will be happy to help you when you call!

Our Team

Your Home Instead team in Philadelphia, PA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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