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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

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Bernard - Owner/ Administrator

​Bernard moved to the Pacific Northwest from Idaho in 2008 with his family. He has worked in Health Care for over 20 years. His career started out in Social Work but led him into administration where he has served as an Administrator and Regional Vice President. In his free time, he loves spending time with his family usually doing something related to sports, which he loves to watch and coach. He has also learned to do stained glass over the last couple of years and uses his creative side well. Bernard feels that his love for providing care for others is a calling in life and not just a job; something that he looks forward to doing each day as soon as he wakes up.

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Nicole - Finance Manager

Nicole grew up in Minnesota and has been living in Oregon for roughly 12 years. Nicole has a Bachelor of Science in Finance and worked in the financial industry prior to joining Home Instead in 2011. She has worked for franchises in Beaverton and Hillsboro prior to joining the 805. Outside of work Nicole enjoys spending time with her family, traveling, photography, reading self-help books, watching sunsets, and taking walks. She especially loves taking walks on the beach during sunset.
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Em - Payroll Clerk

Em was born and raised in Grants Pass, Oregon. She was homeschooled and was able to finish high school, and her associates degree by the time she turned 18. Since then, she has gone on to get her bachelor’s degree in Psychology from Western Oregon University. She hopes to one day become a professional novelist, and potentially a life coach. She has spent the last six years caregiving before joining the CAREGiver Services department and is honored whenever she gets the chance to help cover shifts.

When she is not at work, she enjoys spending the time surrounded by her plants, reading her books as well as time with her fiancé.

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Makenna- Payroll Clerk

Makenna recently graduated from Washington State University with a Bachelor’s degree in Business Administration – Finance. She has over six years of customer service and retail experience. Her primary responsibilities at Home Instead include billing and payroll. Her previous healthcare experience includes volunteering with activities in nursing homes. She looks forward to building relationships not only with my team here at Home Instead, but also with our clients. Although she has never formally worked in healthcare, but is excited about working here and learning a new industry.

Kelly Kohl, Client Care Coordinator

Kelly - Client Care Manager

Kelly is a native Oregonian. She grew up in SE Portland and graduated from Oregon State University. Kelly initially thought that her calling was going to be in the sports and fitness industry. As life went on, she found that she was drawn more and more towards the seniors and wanting the best for them. She has been working with the senior population since 1997. Kelly is so proud to be a part of Home Instead. Through them, she has the ability to positively impact the lives of our seniors and give them the quality of life that they deserve each day.

Kelly has a loving husband and an amazing daughter. She loves soccer and ice skating, as she was involved with both for many years. Kelly also enjoys going out to different restaurants and trying new foods, seeing movies, and spending time with her friends and family. Life is good!

Amber Bertonaschi, Office Manager

Amber - CAREGiver Services Lead

Born and raised in Grand Rapids, OH, Amber decided to go to art school straight out of high school. After deciding that a helping career would suit her better, she moved out to Portland, OR in pursuit of a Bachelor of Arts in Psychology from the University of Portland. During her time there she spent time working in several clubs focused on equality activism. She has dreams of working as a family and marriage counselor, focusing on end of life care and bereavement counseling. She started working at Home Instead as a CAREGiver and became part of the Rapid Response team shortly before becoming a Key Player in the office. She loves getting to meet all our fantastic CAREGivers, greeting new clients and helping the rest of the Home Instead team run smoothly. Amber comes from a rural village where her mom and sibling, Niamh, still live. As of 2020, Niamh has graduated and is looking into business schools – Amber is very proud and can't wait to see what kind of adult her sibling becomes. Amber likes to read and is way in over her head with her houseplants.

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Christian - Recruitment & Engagement Coordinator

Christian was born and raised in Phoenix, AZ and moved to Portland in September 2016. He holds a Master’s Degree in Communication Studies from Northern Arizona University and a Graduate Certificate in Women and Gender Studies. When not working, Christian loves exploring coffee shops in different Portland Neighborhoods. He considers himself a foodie, driving around town looking for new restaurants to visit. He is currently on the hunt to find the best cheeseburger in Portland. Christian loves spending time with his orange tabby and 17 houseplants. When not doting on them he is connecting with friends and working on creative projects (I love to watercolor) and planning short weekends getaways. In his spare time he create arts, read Tarot and Oracle cards (professionally), and listen to audiobooks. One of his favorite aspect of being an Oregonian is exploring the forests and along the Oregon coastline looking for treasures.

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Chris - Personnel Manager

Chris is our 805 Personnel Manager.  After growing up in southern California, Chris attended Northern Arizona University. Chris holds a degree in Communications with double minors, one in Queer Studies and one in Public Relations. Chris moved to Oregon with pet cat, Bosco, in September 2021 to join their best friend from college. Chris is a huge foodie and is fascinated with Portland’s many food pods and the amazing variety of foods sold. Chris’ spare time is spent managing a YouTube lifestyle channel and will soon be starting a podcast focusing on the queer lifestyle.

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Bradley - Intake/ Client Care Services

​Brad grew up in Portland, Oregon, in what is now the Mt. Scott/Happy Valley area. His parents owned a farm, where they raised and bred both Morgan horses and German Shepherds, along with a variety of other farm animals. Brad went into the Army at age 17, after early graduation. After the Army, he married and had two sons. He moved around, living in California, Washington and Oregon, and held a variety of jobs, until he found his true love - working with people. Brad has been in the caregiving field for almost 33 years. He spent five years as a CNA, before going back to school to become a Respiratory Therapist for the next 28 years. He also spent 6 years in cardiology, working with acute care patients. He has a passion for helping seniors stay independent and happy. When not at work, Brad is heavily involved in his church of almost 40 years. His love for people comes from his love for God, and God’s love for people.

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Cherokee - Client Care Coordinator

Cherokee was born and raised in Las Cruces, NM and moved to Oregon in 2011. Cherokee attended college to study Architectural Drafting and Design. After getting her degree, she felt a calling toward social services. Family is very important to her so she tries to fly home whenever she can. Her extended family has always cared for their aging members, so caregiving comes natural to her.

Cherokee loves pro sports, especially NFL, NBA, MLB, tennis and soccer. She also volunteers with rescue animal on weekends when her schedule allows. One of her favorite parts of being an Oregonian is spending time outdoors, especially exploring new waterways in her kayak.

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Iliana "Gabby" - Satellite Coordinator

Iliana, who goes by Gabby, is the Client Care Coordinator at the Mary’s Woods satellite office. She worked as a CNA for over ten years before coming to Home Instead. Gabby’s mom had been the lone Scheduler at the 805 when the franchise was new. Gabby’s passion for seniors and healthcare will eventually lead her to becoming a nurse.

Gabby grew up in Newberg OR where she has spent her whole life. In her free time, she spends as much time as possible with her husband and three children, who are her pride and joy. When Gabby’s not at Mary’s Woods, their family loves exploring local parks, mapping them out and discovering the communities nearby. The highlight of her year has been family visits Disneyland when it is decked for Christmas.

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Jill - Client Care Coordinator

Jill grew up in the Midwest, spending much of her childhood in Topeka, Kansas and small towns of Illinois. Jill attended Kansas State University before moving to Oregon in 1988. She then went on to graduate from Portland Community College and George Fox University with an Education & Social & Behavioral Study degree. Jill has two daughters, the eldest living in South Carolina and the youngest is a teacher in Hillsboro. She has worked with children and families for 23 years, including grandparents. Jill loves to be outside whenever possible especially when the sun shines!  She likes to spend time with family and friends, playing games, golfing, plus crabbing, fishing, camping at the coast.  During the fall and winter months Jill likes to ski and watch Kansas State Wildcats football & NFL Chiefs & Seahawks!

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Cindy - Recruiting and Engagement Team Member

Cindy grew up in Arroyo Grande, California. After high school, she moved to Palm Springs for several years before moving to Omaha, Nebraska where she worked in the Engineering and Architectural field. Her parents moved to Portland, Oregon in 2017 and shortly after her father was receiving home care services through Home Instead 805. Cindy began to reassess her career goals so that she could start "paying back," specifically in a field that helped seniors. In May of 2020 she moved to Portland, to spend more time near family. She enjoys meeting all of the new CAREGivers in her role as a trainer as well as introducing them to their new clients. Cindy’s greatest love is her four children and six grandchildren. She enjoys spending time with her family and her fur baby, a Welsh Corgi named Moose. She also enjoys reading, crocheting, day and weekend trips to explore new areas, and spending time at the ocean.

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Stephanie S. - Front Desk Coordinator

Stephanie recently graduated from the University of Oregon this year with a Bachelor’s in Family and Human Services and minor in Psychology. She has a passion for helping others and hope to do clinical social work in the near future. She grew up in Beaverton. In her free time, she likes to go to concerts, hang out with friends and family, and check out new restaurants. Some of her favorite artists are Harry Styles and Billie Eilish. She has a dog named Lucky, who was her first pet and is 9 years old!

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Krista - Website/Social Media

Krista moved up to the Portland area in 2003 after graduating from Northern Arizona University with a Bachelors in Sociology. She spent 20 years in the early childhood education field as a teacher, curriculum writer, and preschool director. After leaving that field, she spent the next 6 years in church offices, helping grow their social media platform and streamlining their websites. Krista has what she would say a “loud house full of love.” She has two sons, two dogs, and two cats. In her free time, she enjoys being out in or on the water and takes her kayak out as much as possible. She’s a classically trained soprano and sings in a mixed acapella quartet. She has been on the family side of caregiving and is looking forward to helping build the community here at the 805!

Lovie - Weekend Staff Scheduling Coordinator

Lovie is the reassuring voice when staff call the office after hours. She grew up in St. James Barbados and came to Oregon in 1994. For the past 25 years Lovie has worked as a Certified Nursing Assistant and phlebotomist. She has three sons and two grandchildren, so far. Her current day job is as an admissions coordinator at a physical therapy rehab center. In her free time, Lovie enjoys reading, meditating, and hanging out with family and friends.  She also enjoys her hobby of soapmaking

Laura- Overnight Staff Scheduling Coordinator

Laura grew up in a small farm town in California’s Central Valley. They attended California State University, Fullerton majoring in Radio-TV-Film. While in school they worked at Disneyland as a Jungle Cruise Skipper among other fun jobs. Laura moved to Portland in 2018 to work as a photographer and visual artist. Laura is always working to provide support for those in need. They learned at a young age from the women in their family, the dedication that goes into providing care for our elders. Laura loves to cook for her loved ones, powerlifting (getting strong), and being out in nature as much as possible.

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Taline - Staff Scheduling Coordinator

Taline is a lifelong Oregonian, born and raised in the Oregon City area. After going to cosmetology school, she worked in salons as a stylist for four years, where she had responsibility for scheduling clients with just the right hairstylist. Taline is proud to be a Scheduler at Home Instead as she starts on a different career path. In her free time, she enjoys cosplaying, writing, and watching the same superhero and horror movies over and over again. Her favorite album is Red, by Taylor Swift, which she listens to throughout autumn with her dog, a Pomeranian named Tormund.

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Kaitlin- Staff Scheduling Coordinator

Born and raised in Oregon, Kaitlin has been a caregiver for about 10 years until recently; where she followed the Home Instead career path into a scheduling position in our office. She has dabbled in freelance photography for about 6 years, photographing weddings, pets, maternity shoots, and portraits. She travels as much as she can, going places such as Canada, Iceland, Mexico and so far, has been to at least 14 of the States in the US. She is somewhat of a movie fanatic and probably has collected over 1000+ DVD’s/Blu-rays! If she's not traveling, she is at home with her amazing husband, two giant breed pups, and two cats.

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Our CAREGivers

Our CAREGivers are the heart of our company.  With compassionate hearts, they bring passion and talent to our clients daily.  We value and celebrate our differences: our age range of caregivers is from 18- 70+! We celebrate the diverse cultures as well. Some of our CAREGivers are multi-lingual, speaking 17 different languages in addition to English: Spanish, Farsi, French, Hatian Creole, Hindi, Japanese, Khmer, Kurdish, Mandarin, Micronesian, Swahili, Tagalog, Tamil, Tibetan, Turkish, Russian, and Yoruba. Our family wouldn’t be complete without the amazing team of CAREGivers we have.

Our Team

Your Home Instead team in SW Portland and Lake Oswego possess a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs. We strive to connect our clients and our CAREGivers in the best way, as we are all one family together. 

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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