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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Amy Best, Owner/HR Director

Amy Best, Owner/HR Director

Amy began her career with Home Instead when she opened a franchise office in Jerseyville, Illinois in 2004. The Jerseyville franchise, which covers several counties, remains open under separate ownership. Amy co-founded our Springfield, Illinois office covering Sangamon, Christian, Logan, Mason & Menard counties with her cousin, Laura Carmody, in 2011.

Amy loves everything about this business! She considers it a great honor to be able to provide service to the seniors of our communities and really enjoys working closely with our CAREGivers & office staff members. Amy believes that gifted CAREGivers are the key to the success of Home Instead Senior Care. Amy has seen many changes in the home care industry in the last 13 years and is eagerly awaiting the innovations of the future.

Amy is a Carrollton, IL native and the proud mother of three children. She holds a bachelor's degree in Business Management with an emphasis in Human Resources. Prior to joining the HI organization she worked in Human Resources for Blue Cross and Blue Shield of Missouri and The Catholic Health Association of the United States, both located in St. Louis. In her free time Amy enjoys spending time with her family & friends, reading, fine dining, wine tasting & golfing.

Amy loves answering questions about Home Instead and looks forward to hearing from you.

Rob First, Executive Vice President

Rob First, Executive Vice President

Rob was introduced to Home Instead when a family member needed home care services. He and his wife met with staff members and were immediately impressed with the company and the mission to provide distinctive care with a compassionate touch. With a bachelor's degree in marketing and minor in accounting and his experience owning a small business, Rob took on the financial duties of our franchise in 2014. Since that time, his role has expanded to include investment partner with Amy as well as business development, support, and management.

Rob is married to Carol, who works as an RN at Memorial Medical Center. They have 3 children; Katy, J.T. and Danny. Rob is active in his church, heads an Upward Basketball program, serves on two volunteer boards and can be frequently found on the golf course.

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Tina Prather, Marketing/Community Representative

Early in 2018 we welcomed Tina to the Home Instead. In her previous role at the Alzheimer's Association, Tina saw families who were struggling to do it all themselves. In her current role with Home Instead, Tina works with the community to build awareness about home care services and how we can help.

Tina has been active with the local Greater Springfield Chamber of Commerce, Illinois Women in Leadership, and senior care groups in Springfield. Tina rarely meets a stranger and loves getting to know new people.

Tina grew up in Nokomis, IL, about an hour south east of Springfield and graduated from MacMurray College in Jacksonville. She enjoys the small-town atmosphere and currently lives in Petersburg with her husband, Andrew, their son, James, and their lovable dog, Canon.

When she's not at work, you can find Tina enjoying time outdoors and with friends and family.

Darla Lambert, Client Care Coordinator

Darla Lambert, Recruitment Manager

​Darla was born and raised on her family's century farm in Missouri. She was blessed to spend time with her grandparents and loved the weekend sleepovers where she was quite a competitor in dominos with her grandparents and their friends. Darla is a graduate of Drury College. She worked in the television industry for 22 years before she realized she would rather make a difference in the life of one senior at a time instead of communicating to the masses.

Darla joined our Home Instead team as a part-time caregiver in October, 2017. She was initially impressed by the great reputation of Home Instead and is now proud to be part of a team that specializes in providing one-to-one care with compassion. In 2019 Darla accepted the opportunity to join our office team as the Office Assistant. Since then, she has also served as a Care Coordinator for our clients. Darla now works in our Human Resources department and recruits and hires our CAREGivers.

When Darla isn't busy finding and interviewing the best CAREGivers in town, she can be found boating, fishing, reading or flea marketing.

Wendy Koke, Client Care Manager

Wendy Koke, Client Care Manager

Wendy discovered her passion for caregiving early while providing care for her mother who had many health issues. She later became a full-time caregiver to her grandmother for 5 ½ years while she battled Alzheimer's. Wendy joined our Home Instead team in January 2018 as a part-time CAREGiver.

Wendy understands the importance of keeping loved ones safe at home. In addition to her caregiving experience, Wendy comes with a background of more than 20 years in sales & management. She recently accepted the Home Care Consultant position and is looking forward to working with families to develop personalized care plans for their loved one.

She is married to Kevin and is the proud mom & step mom to 5 children. She enjoys spending time with family, going "picking" at flea markets & antique shops, cooking, gardening & evening snuggles with her "fur kids".

Sammy Roth, Client Care Coordinator

Sammy Roth, Client Care Coordinator

Sammy joined Home Instead as a part-time CAREGiver in March 2016. She accepted the Lead CAREGiver position in early 2018, and then moved into her current Client Care role in December of 2019. Using her knowledge from these roles, Sammy is able to help families determine how our CAREGivers can help their loved one.

Sammy grew up in Springfield and earned a BS degree in Genetics from Iowa State University. After graduation in 2013 Sammy realized she wanted a more personal contact with people than a laboratory setting would allow and chose to continue her education. She earned a Master's degree in Public Health from Loma Linda University in California in 2015. Following graduation Sammy returned to the Springfield area to be closer to her family and soon found her way to Home Instead.

Sammy enjoys attending music festivals, musicals, theater & dance performances with her friends. She also loves to try new recipes for her family and playing with Westies, Smidge and Lil' Bit who live with her parents and brother.

Sammy finds everyday working for Home Instead to be incredibly rewarding! "It's honestly the best feeling to provide care to those who have cared for so many throughout their very full lives. Being able to listen to their stories and adventures makes it all worth it and I come to work feeling excited for what the day is going to bring."

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Cleshawn Groves, Client Care Coordinator

Cleshawn started as a CAREGiver with Home Instead because of her desire to help keep people safe in their own homes. She has over 20 years of experience with seniors in nursing homes and other healthcare organizations. In April of 2021, Cleshawn started her role on the client care team and enjoys helping families stay safe at home through a person centered care plan.

Cleshawn says, "I have always enjoyed helping and connecting with people." Her role here at Home Instead is a perfect fit for her passion!

In her spare time she loves spending time with her husband, children, grandchildren, and extended family. They enjoy cooking, playing games, and watching movies together. She is a very active member of her church where she loves singing and teaching her Sunday school class.
Gina Meurer, Training and Retention Manager

Gina Meurer, Training and Retention Manager

Gina joined the Home Instead team in November 2018 following 25 years of clinical experience in a hospital setting. Her passion for helping families keep their loved one at home is rooted in her own experience of the care needed by her own mom.

Gina started at Home Instead as a Client Care Coordinator where she met with families to help them to offer them peace of mind through our caregiving services.

In November of 2019, Gina started a new chapter at Home Instead and began working with the CAREGivers. She currently works as the Training and Retention Manager and provides support to all of our caregivers.

Gina & her husband Brad have 2 children, Jacob & Leah. In her spare time she likes camping, traveling with her family, and refurbishing furniture.

Marsha Gorwill, Staffing Coordinator

Marsha Mohan, Staffing Coordinator

Marsha joined Home Instead as a CAREGiver in 2012 and was soon recognized as CAREGiver of the Quarter in 2013. Prior to joining Home Instead, she used her CNA skills working in local nursing homes and providing private care for her father, who suffered from Alzheimer's, and her grandmother.

Marsha enjoys working in staffing and scheduling at Home Instead. She works hard to match our caregivers with clients and prides herself on finding the perfect pair.

When not working she can be found riding her horse or motorcycle or enjoying the company of her four children, 10 grandchildren and two great-grandchildren.

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Matt Browning, Office Assistant

Matt started as a Home Instead CAREGiver on March 6th, 2018 and moved into the Office Assistant role in January 2020. He attributes his fondness for working with seniors to his grandparents with whom he had a strong bond and who were married for 78 years. When his grandmother eventually needed to be placed in a facility, his grandfather would visit her every day for several hours. He enjoys the connections he has established with many of the clients and is grateful for the perspective about life’s priorities and what it means to have lived a meaningful life. When I’m not working at Home Instead, I’m most likely doing something with my brother or buried in a book. I have a fondness for the water and aspire to someday own a sailboat.
Carol First edited

Carol First, RN, BSN

Carol is a Springfield, Illinois native. Her first experience with Home Instead was when she was seeking help providing care for her mom. She was so impressed with the CAREGivers and staff that when a position was available she encouraged her husband Rob to join our team.

Carol continues to work at Memorial Medical Center, where she admits that the senior population is her favorite. Carol states "I lost my only grandparent when I was very young, so I'm always happy to spend time with seniors. I love the stories!"

Carol has been involved with teaching medical staff for many years. She officially joined our Home Instead family in 2018. She really enjoys her role overseeing the hands on training of CAREGivers, working with the lead CAREGivers and consulting with the client care team on an as-needed basis. When she's not working Carol loves spending time with family and friends and the flowers in her garden

Our Team

Your Home Instead team in Springfield, IL possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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