Northeastern, CT (Change Location)
Creating the Right Care Plan
We know families looking for care have many things to consider and want to make the right decision. Our free no-obligation Care Consultation can help you decide the best care option for your family. We provide this service because we are passionate about helping seniors age successfully. No matter what you decide, this Care Consultation can provide valuable information as you work through the needs and wishes of your loved ones and consider your options.
When you meet with our Care Manager - here's what you may experience:
Latest Review from our community
I want to thank Home Instead for taking such good care of our 88-year-old mother, and tell all of you readers about the very good experience we had in working with Home Instead. To put it mildly, my mother was a tough cookie. Set in her ways, independent, and didn't see that she needed help as she aged, didn't want "strangers" in her house. Her health declined rapidly and she also had dementia setting in. Home Instead set us up with 3 main ladies (with alternating shifts) who were so experienced they knew how to deal with mom, to the point that she looked forward to their visits. On 2 occasions, the door to my mother's house was locked when Home Instead arrived, and my mother had fallen inside and was on the ground. Not even knowing this yet, the Home Instead ladies didn't let a locked door prevent them from getting in to start their shift. They checked all doors and windows around the house until they got in, found her, then provided immediate help. That's just one of 100 examples I could make about how these ladies went above and beyond. Did they arrive on time? Yes, but they did so much more. My mother said the lunch they make her is "too pretty to eat." The ladies could get my mother to behave, eat on time, get ready for bed, etc., better than we daughters could! The excellent ladies that we grew to love are Michelle, Janet and Marjorie. Another important aspect of our relationship with Home Instead was the Office/billing/management responsibilities. The ladies in the office were very responsive and proactive. They auto-submitted our billing info to our insurance provider, which made things very easy for us. They kept in touch regularly, brought unplanned events or emergencies to our attention, and checked in regularly to see how WE felt things were going and asked for suggestions on how to improve. Bobbi and Shara were my main contacts there. Eventually my mother's condition became too difficult to handle at home and she is now living in an assisted living center. This is the only reason why we stopped working with Home Instead. If you're still reading this, you know how difficult it is to take care of aging parents and you're looking for help. You may not know who to call or even what help you need. Call Home Instead. You won't be sorry!