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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

Bryson and Linda McQuiston, Franchise Owners

Bryson, Franchise Owner

Bryson was born and raised in Brighton, Tennessee and graduated from Christian Brothers University in 1984 and Mid-America Seminary in 1990. His wife Linda, was born and raised in Michigan but has family ties to West Tennessee and grew up visiting her family down here in the summers. They have been married for over 30 years and worked together to bring Home Instead to Jackson and West Tennessee in 2008 bringing with them Bryson's years of experience in the senior care field and Linda's ability to compassionately care for those around her. Bryson has now worked in the senior care industry for over 30 years and has helped countless families navigate the complex issues that arise throughout the aging process. Linda has served right along-side him in various capacities through the years and now enjoys making the office a place of peace, comfort and hospitality for all who enter. Bryson and Linda enjoy travelling, grilling, RVing and spending time with their family and are preparing to launch a satellite office in Covington, Tennessee in October 2020.

"Our goal is to make it as easy as possible for families in our community to ensure home, wherever that may be, is a safe, healthy and loving environment for their aging loved ones."

Mike Murphy, Operations Manager

Mike, General Manager

Mike was born and raised in Nashville, Tennessee and attended Bethel University where he majored in Christian Ministries. Mike met his wife, Sam while at Bethel and they have been married for 10 years and have a son named Jack. He loves spending time with the two of them, playing the drums and guitar and enjoying local theatre productions. Mike spent many years working in the ministry field before coming to Home Instead in July of 2018, but he finds plenty of new ministry opportunities right here at Home Instead. Mike feels like he has found his true, "home" here and he is incredibly thankful for the opportunity to be a part of Home Instead's mission of "Keeping Seniors Safe at Home."

"I love people and helping them in their time of need as well as getting to work with my team every day as we help seniors in our community." ‚Äč

Kayla Coleman Watkins, Client Experience Manager

Kayla, Client Experience Manager

Kayla was born in Memphis, Tennessee and grew up in Savannah and Jackson. She is currently working towards a degree in healthcare administration. She married her husband, Nick, in September 2020 and they have two stepchildren and a fur child named Honey. Kayla loves laughing, crafting, cooking and being outdoors with the ones she loves. Kayla joined the Home Instead family in July of 2017 and has a passion for helping those who are dealing with Alzheimer's or who are receiving hospice care and works hard to recruit and train the type of CAREGivers that she would trust to take care of her own family.

"I believe in providing quality care to every single person, because we're all here to walk each other home."

Brooke - CAREGiver Experience Manager

Brooke - CAREGiver Experience Manager

Bio Coming Soon.
Melanie Davis, Home Care Consultant

Melanie, Home Care Consultant

Melanie is from Pinson, Tennessee and is a graduate of Jackson State Community College and Union University. Melanie is a proud dog mom to an Australian Shepherd named Ace and enjoys photography and traveling in her spare time. She has helped support her aging grandparents and extended family for several years now and has experience dealing with many facets of the aging process. She joined the Home Instead family in July of 2020 and she considers it a privilege to get to help guide families through the home care journey.

"I love being able to support and guide families through their home care journey and help them find the best care and solutions possible for themselves and their aging loved ones."

LaChon Birks, Client Care Specialist

LaChon, Client Care Specialist

LaChon is from Kansas City, Missouri. She became a part of the Home Instead family in August of 2020 as a CAREGiver. After gaining valuable field experience, she transitioned into the office where she helps train our CAREGivers and assists with client care matters. In her free time, she enjoys traveling and shopping.

“I love being a part of this team.”

Shannon - Service Coordinator

Shannon - Service Coordinator

Bio Coming Soon.
Tommy Tucker, Office Assistant

Tommy, Office Assistant

Tommy is a retired Army officer, and he has spent most of his life here in Jackson, TN. He joined the Home Instead family in October of 2020. He is often the friendly voice that you hear on the other of the line when you call our office. Tommy was drawn to Home Instead because of his experience caring for his dad and in-laws through their senior years. He and his wife, Nancy, have been married for 40 years and have two children and a Manchester Terrier that keep them busy.

Amber Gay, Satellite Operations Manager

Amber, Satellite Operations Manager

‚ÄčAmber was born in Memphis and raised in Tipton County where she still lives today with her husband, Tommy and their four children and two dogs, Petey and Elliott. She joined the Home Instead family as a CAREGiver in 2019 and has now taken over the management of our satellite location in Covington. Amber enjoys reading, watching her kids play sports and spending time with her family and their dogs. She is excited about serving her community and sharing her knowledge of the home care industry with her friends and neighbors that need it.

“I love having the opportunity to help our clients and their families through in-home care that enables our clients to maintain more of their independence while remaining in their own homes.”

Our Team

Your Home Instead team in Jackson, TN possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

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