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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Denton, TX.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Gianna Loftis, C.S.A., Administrator/Franchise Owner

Gianna Loftis, C.S.A., Administrator/Franchise Owner

Gianna has always had a passion for helping people. Part of this passion stemmed from caring for her father during his two-year battle with a rare form of pancreatic cancer. which left a great impression on Gianna's heart.  In 2007, Gianna started Home Instead after working for hospitals in Corporate America.  Gianna stresses outstanding customer service, having the industry's best training and not having a Care Professional do anything that she would not do herself.  Gianna is a Certified Senior Advisor and is currently completing her Master’s in Health Leadership.  Gianna and her husband Phil, a Navy Wartime Veteran, have three children: Zachary, Ethan, and Caroline.  Phil and Gianna count themselves blessed to have a child with special needs.    


Phil Loftis, Client Care Coordinator

Phil has always believed in the mantra of service first.  He served in the Navy as a Seabee during the First Gulf War.  After graduating from UNT with a degree in Finance, Phil decided to embark on a path of Entrepreneurship and opened a Sign and Printing Company that he owned and operated for 12 years.  After helping care for his grandmother before she passed, Phil decided to sell his sign company and join his wife Gianna in operating Home Instead.  Phil’s particular passion is helping Veterans and their spouses obtain services from Home Instead.  Phil enjoys attending his children’s athletic events, coaching and regularly attending church.      

Melonie Smith

Melonie Smith, CNA - Engagement and Recruitment Coordinator

Melonie worked as a Care Professional with our local office for 2.5 years and was one of our most requested.  Prior to working for our Home Instead office, Melonie worked as a Care Professional at a Home Instead in Minneapolis, MN for almost 2 years.  Melonie has been a Certified Nursing Advisor for over 12 years and worked as an EMT for 6 years.  Melonie was drawn to Home Instead by the faith values that are instilled at Home Instead.  Melonie has always had a heart for the senior community, and a strong desire to see them safe and well loved.  Melonie loves working in a Care Professional capacity but is excited to continue to serve them by imparting her years of experience in teaching and training our lovely Care Professionals.  Melonie can be found serving in her church community or volunteering at her children’s’ schools in her spare time. 

Carol Smith, Client Care Coordinator

Carol Smith, Office Manager

Carol provides quality care for all clients.  She shares the passion of caregiving and has always felt this to be a calling.  During Carol’s 5-year tenure as one of our beloved Care Professionals, she had always been one of our most requested.  Carol first transitioned from being a Care Professional in the field into our Care Professional Administrative Assistant for a year, then our Client Care Coordinator for another year, and now finally Office Manager. She loves meeting families and ensuring that Home Instead clients are having their needs fulfilled.   Carol can be contacted for any scheduling issues or Care Professional questions that you might have.  Carol has 4 children and can be found quilting or gardening in her spare time

Staffing Coordinator Kierra "KJ" Hargrove

Kierra Hargrove , Weekend Staffing Coordinator

With six years of healthcare experience, Kierra, also known as KJ,  has dedicated her career to expanding her capacity to care for others.  She has cared for a diverse group of patients including special needs patients to patients in a physical rehabilitation facility.  Kierra assists Carol with scheduling and handles all of our weekend on-call duties. The oldest of six siblings, Kierra is drawn to aiding others and supporting those around her.  Kierra's passions include animals, art, reading and gardening.  

Our Team

Your Home Instead team in Denton, TX possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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