(Change Location)

Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Candy & Kevin Diercks, Owners

Candy & Kevin Diercks, Owners


We are Franchise Owners Candy and Kevin Diercks. After working with seniors everyday in the insurance business Candy soon recognized the growing need for in home care for seniors. We were introduced to Home Instead Senior Care in early 2006 by family who is also franchise owners of the Quad Cities Office. We immediately fell in love with the Home Instead's passion and desire to be your trusted in-home care agency, and their commitment to help your family keep your aging mother, father, grandparents or friends in their home as they grow older.

Since Opening our doors in January of 2007 we continue to pursue providing the best caregivers and being the most trusted source of companionship, medication reminders, personal cares and in-home care for seniors in our service area of Black Hawk, Bremer, Grundy, Butler, Buchanan and Fayette Counties.

We greatly appreciate you viewing our website and would love to be the Company you entrust taking care of you or your loved ones.


Candy & Kevin

Zach Diercks, General Manager

Zach Diercks, General Manager

Zach was born and raised in Waverly, Iowa just north of Waterloo, Cedar Falls. He enjoys living on the family acreage. Zach has been married to his wife Brittney for 15 years, they have two beautiful, fantastic children Jillian and Jhett.

Zach has been a member of this family ran business since opening in January of 2007. Zach loves seeing a smile and joy on the face of seniors when they recieve the little bit of help from our wonderful CAREGivers.

Jamie Cole, Training Coordinator

Jamie Cole, Training Coordinator

Jamie was born in Alva, Oklahoma. She moved to Plainfield, IA with her family 22 years ago. From a young age Jamie has always had a compassion for caring for others. She has been in the healthcare industry for 17 years working in longterm care, hospice, and in-home care.

Jamie lives in Rural Tripoli area with her husband of 13 years, Dustin. In her free time she enjoys spending time with her family, dogs, and riding horses.

Emma Husome, Recruitment Coordinator

Emma Husome, Recruitment Coordinator

Emma was born and raised in the Cedar Valley, and now resides in Waterloo. She has worked in a few different industries but helping people has always been the theme of her career.

Throughout high school, and some college she worked as a CNA, and did in home caretaking for dependent adults. Emma joined the Home Instead Senior Care team because of her passion for people and wanting to help people love every part of their life and live it to their fullest.

In her free time, you can find Emma cozied up in a coffee shop with a good book, volunteering, or spending time with friends and family. She also enjoys traveling and creating memories with the people around her.

Our Team

Your Home Instead team in Waterloo, IA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


Latest review from our community