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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Frankfort, KY.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

CAREGiver Ambassadors

Professional CAREGiver Ambassadors

Our team of CAREGiver Ambassadors are here to respond to urgent needs that may arise day or night. There are a variety of situations in which our CAREGiver Ambassadors help us ensure the upmost quality of care and responsiveness. On any given day a CAREGiver may experience an emergency and be unable to make it to their client's home. In this case we deploy our CAREGiver Ambassador to arrive on time to ensure the client never goes without care. In addition, they assist our CAREGivers with extra support in the home when a client has a particularly challenging day. We are grateful for our CAREGiver Ambassadors and the vital role they play as members of our team.

Juanita Almy Divisional VP

Juanita Almy, Vice President of Operations

Home Instead is personal to me because every senior in the community deserves to age in the place that they have called home until their final days. I chose Home Instead and continue to choose Home Instead because I can. I can choose to be a driving force in the aging process and aging at home. I have watched complete strangers and friends sit in a nursing home and stare blankly out a window each day, wishing to go home, or leave. I am realistic that I cannot save everyone, but I can diligently chip away at spreading the mission and, more importantly, the love. I choose Home Instead because I genuinely want to positively enhance the lives of aging adults and their families. I choose Home Instead so that I can work side by side with admin who quickly became like family and share the same mission. I choose Home Instead to have the opportunity to be a difference maker, a leader, and a resource for people who do not want to ask for help but need it. I chose Home Instead because it is an ever-changing business that gives people opportunity…if you want it. Life is hard, sometimes work is hard, but the choice I made is easy."

Born and raised in Upstate New York, Juanita and her husband relocated to Bowling Green Kentucky in 2015. Soon after moving, Juanita began her career with Home Instead as a Professional CAREGiver in Bowling Green, KY, determined to do something that she loved, something “worthwhile” and something to “make a difference”. She served as the Communications Engineer for the Bowling Green, KY, franchise before becoming the Human Resources Coordinator then quickly transitioning into the Director of Human Resources.

In 2017 Juanita began working with Clarksville and its surrounding areas as the Vice President of Operations, to help seniors in the community. In November of 2019, Juanita accepted the opportunity to run a second franchise in Goodlettsville to serve more seniors. As of 2020, Juanita moved to Gadsden, Alabama, to oversee all operations there. In November 2020, Juanita acquired the Nashville Home Instead, as well as the Franklin Home Instead, and appointed two Executive Directors to run day to day operations in those two businesses. As of January 2021, Juanita now oversees all operations in Bowling Green KY, and Frankfort KY Home Instead as well, making her Operationally responsible for all outcomes in all 7 Franchises. As Vice President of Operations, she provides support to the Divisional Vice President in Bowling Green, KY, and the Executive Directors of the Clarksville, Goodlettsville, Nashville, Franklin, and Gadsden, offices.

Clark Joe May 2021

Joe Clark, Executive Director

Originally from Upstate NY, Joe served many years in Emergency Medicine and eventually Operations Manager for a large Ambulance Service. Joe spent his free time teaching EMT classes and served on several State Boards overseeing Emergency Medical Services throughout New York State. Joe brings with him years of managing staff and developing leaders. His experience in caring for his community and others along with his success in business management made him a great fit for Home Instead. Working up the ranks as Caregiver, On Call Supervisor, Client Services, Client Care Director, and Human Resource Director. Joe was successful in each Department and now as Executive Director. 

Home Instead is personal to me because we continue to be the answer so many families are looking for by providing highly trained Professional Caregivers to assist those at any stage of life, they may have challenges in. From companionship all the way to end of life care. Not only has these allowed seniors to stay in their home but also has provided times of rest for the families as well.

Tonya Hoots, Director of Human Resources

Tonya Hoots, Human Resource Specialist

Home Instead is personal to me because every person should be treated with dignity and respect. This includes our clients and Professional CAREGivers. I have a passion for putting a smile on people’s faces. Knowing that I’m making a positive difference in the lives of other is rewarding to me.” 

Tonya joined our Home Instead family in July 2019 as Director of Human Resources. She is now second in command to the Executive Director of the Frankfort office. Tonya comes to us with years of directorial experience. She has worked in childcare since the age of 18 and was promoted to Site Manager and Assistant Director roles. From 2011-2019 she was the Director of Guiding Light Day Care in Russellville. She has always been a caregiver, just in a different capacity. Tonya made a career change because she wanted to be part of a company she could feel connected to. She says, “It’s an honor to be part of a company that truly puts their heart into everything they do, daily.” Tonya has an outgoing personality and is able to create meaningful relationships with anyone she meets! Tonya and her husband live in Auburn and are the parents of two delightful children.

Kelli Skinner, Client Services Specialist

Kelli Skinner, Client Services Specialist

I am a mother, wife, and college student. I love taking care of the seniors in my community. I started college back to get a nursing degree and I continue to take care of others. In my free time, I love spending time with my husband, kids, and great grandchildren.  

Home Instead is personal to me because I play a big part in taking care of my grandmother that is 90 years old and still living at home.

Alishia Singh, On Call Supervisor

Alishia Singh, On Call Supervisor

I have been a caregiver for several years and have worked for multiple facilities. I love Home Instead and the “family” atmosphere that I feel. I really enjoy caring for others and ensuring that they have a good quality life. I love to travel and one day I hope to visit India.

“Home Instead is personal to me because I love caring for others. Being a part of a Home Instead allows me to carry out my passions.” 

Donna Smith, Regional Director of Finance

Donna Smith, Vice President of Finance

Donna joined the Home Instead team in January 2008. She oversees the billing and payroll for all regional franchises. She works hard to ensure that every detail of our client’s invoices and our CAREGiver’s paychecks are correct. Donna counts it a joy to work for a company that is truly all about helping others. Donna is married and has two wonderful children. She enjoys cooking, serving at her church, and lazy days on the lake with her family.

Enjoli Marshall, Vice President of Operations

Enjoli Marshall, Vice President of Human Resources & Professional CAREGiver/Key Player Ombudsman

Enjoli serves as the Professional CAREGiver/Key Player Advocate and Ombudsman for our region. It is important as an Employer of Choice to Build Trust, Take the Lead, and Share Our Hearts with our Professional CAREGivers and Key Players. Enjoli plays a critical role in ensuring we remain the Employer of Choice. If you have a concern with any interaction you have had with your local Home Instead franchise, please reach out to Enjoli directly.

Direct Phone: 270-770-0301
Direct Email: enjoli.marshall@homeinstead.com

"Home Instead is personal to me because I have a passion for serving others! To have the opportunity to put a smile on our senior’s faces by helping them accomplish things they would otherwise not be able to accomplish is such a joy to me. We make a difference! I am very fortunate to be a part of Home Instead’s team."
In 2010, after being a stay-at-home mom for five years, Enjoli joined the Home Instead family as a Professional CAREGiver. She joined the Staffing Department in 2011 and was promoted to Director of Human Resources in June of 2012 where she was responsible for total operations of the Human Resources Department. After serving as the Director of Human Resources for nearly five years, Enjoli became our Regional Operations Consultant where she was responsible for ensuring that all departments in each of our offices operate with the same systems. In October 2017 Enjoli became the VPO of our Bowling Green, KY franchise. In May of 2021, she became the Vice President of Human Resources. She works closely with the Executive Directors in all franchises, with a focus on providing excellent Key Player onboarding, and ensuring we remain the Employer of Choice. Enjoli is a CAREGiver at heart as she still enjoys providing caregiving services when she is not working in the office. Enjoli is always smiling, and she says that it is a joy to her to communicate with the CAREGivers, clients, and Key Players daily. She works in a busy office and her positive attitude is appreciated by all who interact with her. Enjoli and her husband have three delightful children. She enjoys spending time with family and friends.

Jamie Patterson, Regional Compliance Officer

Jamie Patterson, Vice President of Compliance Client and Family Ombudsman

Jamie serves as the Client/Family Advocate and Ombudsman for our region. Our clients and their families trust us to provide quality care and services, and it is important that we honor that trust. Jamie plays a critical role in ensuring we provide timely resolution. If you have a concern with any interaction you have had with your local Home Instead franchise, please reach out to Jamie directly.

Direct Phone: 270-936-8060
Direct Email: jamie.patterson@homeinstead.com

“Home Instead is personal to me because I was forced to leave the corporate world in 1999 to provide care for my husband’s parents. We looked for solutions but were unable to find one that was satisfactory. My goal is to ensure no other family will have to make the hard decisions we faced at the start of the decade. Joining Home Instead in 2001 allowed me to focus on that goal.”
Raising two children in Nashville, Tennessee and providing care to aging parents left Jamie little time for extra activities. Since becoming an empty nester and having her husband’s parents graduate to the eternal home, Jamie now enjoys her three dogs and visiting her children.
Jamie started her career at Home Instead as a Professional CAREGiver. She has served in multiple administrative roles and each position has prepared her for her current role. Jamie is responsible for ensuring all systems are being followed as an internal auditor. She is meticulous in her evaluation of all Home Instead standards. Her drive for excellence and quality makes her the right person for her current role.

Jennifer Callison, Regional Accounting Specialist

Jennifer Callison, Regional Accounting Specialist

Jennifer was born and raised in Campbellsville, Kentucky. She joined Home Instead in 2009 after being a stay at home mom for 12 years. She transitioned to our administrative team where she was the Communications Engineer for 6 years. She has since transitioned to her current role of Regional Accounting Specialist where she is responsible Accounts Receivables, Accounts Payables, 401K and helping clients and their families with billing questions.

Mary Chambers, Regional Billing Specialist

Mary Chambers, Regional Billing Specialist

Mary joined Home Instead in August 2016 as our Regional Billing Specialist. She is responsible for the billing for all our franchise offices. Mary and her husband Ben have a wonderful daughter named Leah. She and her family have been caregivers to several of their own family members. Mary is excited to be a part of a business that truly serves others and helps them remain in their homes, providing a helping hand in their journey of life. She enjoys spending time with her family and going to church.​

Jacque Crimmins, Regional Billing/Payroll Specialist

Jacque Crimmins, Regional Billing/Payroll Specialist

​Jacque is originally from Chicago, but spent many years moving around the country with the US Air Force. She has lived in Kentucky for eight years and is enjoying calling it home. She joins the Home Instead finance department as Regional Billing/Payroll Specialist to assist with billing and payroll needs for all our franchises. Jacque enjoys spending time being a mom, reading, hiking, spending time outdoors and being involved with her local church family. She truly believes in the importance of the mission of serving your loved ones and hopes to serve them well with grace.

1 Mary Polson Regional All Sites COMP

Mary Polson, Regional Billing/Payroll Specialist

“It’s great to be part of the Finance Team with Home Instead.  From billing and payroll, I see the caregivers’ dedication to clients:  short shifts, long shifts, day and night shifts, errands, trips to doctors and grocery stores, and even shifts of administrative staff taking caregivers to shifts on the big snow days!  I’m happy to be part of a team who works together and puts the client first.  We have everything we need in finance--the latest technology, tech support, training, and each other.”   

Mary joined Home Instead in July 2020 and enjoys the connectedness of the Finance team, even as a remote worker.  She enjoys time with family and friends and likes to keep in touch with those near and far through letter-writing.  This past year, her family has discovered a joy for simple home improvement projects.
1 Lisa Gatlin Regional All Sites COMP

Lisa Gatlin, Regional Billing/Payroll Specialist

Growing up in a military family, Lisa had the pleasure of moving all around world. Her family is from Mississippi and she graduated from Mississippi State University, but Kentucky is home now! She moved to Glasgow 19 years ago and raised four children there She is familiar with the desire to have family members taken good care of when you are unable to provide that care yourself.

She enjoys travelling to see family out of state, watching high school soccer, and encouraging our adult children to pursue whatever the Lord has gifted them to do.
Felicia Harry, Regional Billing/Payroll Specialist

Felicia Harry, Regional Billing/Payroll Specialist

I am a 30-year veteran of the Kentucky Department of Education. Even though I retired from the education field, I did not want to quit working and I have a deep passion for senior adults. I enjoyed working very hard as a school teacher and counselor; however, my greatest achievement is raising two children, Hannah and Ethan. One of my favorite hobbies is raising honeybees. We currently have 7 hives. 

Home Instead is personal to me because in 2010 Home Instead provided care to my precious daddy. I was working and raising my own children. I don’t think I would have survived without the help and calm assurance those caregivers gave me.

Mackenzie Ballard Digital Marketing Specialist COMP

Mackenzie Ballard, Digital Marketing Specialist

Home Instead is personal to me because I’ve always had a heart that longs to help others and Home Instead helps me do just that. Being a part of serving different communities around the region brings me great joy and excitement and I am glad I can say that I get to do that through Home Instead."

Mackenzie is from Glasgow, KY and transitioned to Bowling Green, KY in 2018 when she started her college career at Western Kentucky University. She studies Social Media Marketing and Entrepreneurship. She enjoys baking, walking in the sun and spending quality time with her friends and family. She is also a huge advocate for healthy living and loves learning ways to heal the body in a holistic way.

1 Brandon Miller Regional All Sites COMP

Brandon Miller, Business Development Specialist

“Home Instead is personal to me because I have always liked to help people, especially our seniors. It gives me joy knowing we are making a difference in the lives of seniors in our community. I am very fortunate to be part of Home Instead.”

Brandon is originally from Tennessee but has lived in Bowling Green, KY since 2009. She has a bachelor’s degree in Healthcare Administration. Brandon joined Home Instead in May 2021 as the Business Development Specialist. She enjoys spending time with her husband, children, and grandchildren. She also loves traveling, camping, relaxing at home or watching football.

Ashley Gregory, Regional Recruitment Specialist

Ashley Gregory, Regional Recruitment Specialist

Ashley joined the Home Instead family in December 2021 as our Regional Recruitment Specialist. She is responsible for making connections with candidates interested in becoming a Professional Caregiver at Home Instead, with the goal of gaining commitment from the candidate and scheduling them for an interview with the appropriate franchise. Ashley is married to her husband Bobby and the mother of four, two girls and two boys. She worked for a family-owned diner for many years and loved making connections with the community. She wanted to make a difference in an even bigger capacity, therefore she joined Home Instead. She has previous administrative experience working with the city of Russellville, KY water department where she became state certified in making sure waterways were kept clean and from harmful contaminants. Ashley and her family enjoy all things outdoors to include kayaking, fishing, riding UTVs/ATVs, and camping.

“Home Instead is personal to me because I enjoy helping others. By ensuring a continuous flow of qualified candidates I can help our mission of enhancing lives.”

Elizabeth Hesson, Regional Recruitment Specialist

Elizabeth Hesson, Regional Recruitment Specialist

Elizabeth’s role at Home Instead is Regional Recruitment Specialist. She is responsible for carrying out digital recruitment strategies, internal recruitment strategies with current Care Professionals, as well as assisting our franchises with recruitment and set up of local job fairs and hiring events. Her focus is ensuring a continuous flow of qualified candidates for our multiple franchise locations. Elizabeth is the mother of two sons. She enjoys the small-town life and resides in Auburn, KY. Elizabeth and her family enjoy camping, fishing, kayaking, and anything outdoors. Additionally, Elizabeth enjoys working in her flower gardens and caring for her pet ducks. Home Instead is personal to her because she has a heart for caring for those in need. She says it is important to her to find the best candidates possible for our clients and their families.
Michael Temple Home Instead Home Care Team member

Michael Temple

Bio Coming Soon!

Our Team

Your Home Instead team in Frankfort, KY possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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Home Instead Caregiver wearing mask reading newspaper with senior man at home


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