Meet Our Team

Todd and Lizzie O’Neill purchased the Home Instead franchise in January 2015. The O’Neill’s have three daughters who were all born in Bremerton where Todd worked in a local family furniture business for ten years post college. In 1996 the O’Neill’s felt led to pursue work with a non-profit youth outreach ministry, Young Life. After 19 years with Young Life in Enumclaw and Bellevue Washington, the O’Neill’s explored new business opportunities and found Home Instead. Serving people is very rewarding and they have built a great team at Home Instead. You will often hear Todd say, “our clients come first!” And they do. Todd and Lizzie also enjoy time with their four grandsons.

Tami comes to Home Instead from Bellingham, Washington. She has three wonderful children and six amazing grandchildren. She worked at St. Joseph’s Medical Center for 16 years as a CNA/Office Coordinator. Tami moved to Sequim, Washington in 2014 where she spent her time helping a family member. She worked for the Sequim Home Instead Office for two years as a CNA before relocating to Port Orchard and transferring to the Bremerton Home Instead Office as the Office Coordinator. Tami loves serving the elderly and has been involved in this line of work for 25 years.

Kayla was born and raised in Nevada and moved up to Washington to buy her first home close to the sea where she could be more hands on with ocean conservation. Kayla and her boyfriend just purchased their very first home in Port Orchard. She has a husky named Kenai and a little black cat named Jiji. On the weekends Kayla likes to kayak, hike, fly fish and discover new coffee shops. Her prior career before starting with Home Instead was working in special education and behavior therapy. Helping people is her passion whether it's children or seniors.

Lorena Hernandez is a Registered Nurse who worked full time at Kitsap Mental Health for six years. With a heart to serve others, Lorena came to Home Instead as a part-time Care Professional to provide care to another vulnerable population in our community. In accepting the position as our franchise office Training Coordinator in 2018, she strives to teach new and experienced Care Professionals the importance of providing a caring and safe environment for our clients. Lorena provides an empathetic heart and listening ear to our staff. She teaches with the desire to spread love for our older generation through our Care Professional.

Heidi Gafford is a Pacific Northwest native who loves everything about it, even the rain. She recently returned to the work force after 15 years of staying home to raise her sons. Prior to that she worked in a variety of accounting roles. Heidi joined the Home Instead team, in October 2021. She enjoys her role as finance director as well as being able to interact with the elderly and their families to ensure they are getting the best service possible. When not at work or running her boys all over town, she enjoys long walks and painting.

Caleb joined the Home Instead team in 2023. Caleb's greatest joy in life is his wife Marie and their two sons Simon and Moses. Caleb also loves spending time with friends and family outside. Whether it is fly fishing, cycling, or golfing he loves being with people and being active. Caleb comes to Home Instead after over a decade in pastoral ministry. He is committed to serving people and believes that all people are inherently valuable and worth his best efforts to care for as his own family.