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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

John website headshot

John Gibbel, Owner

John is our owner and has been with Home Instead for 10 years! He brings passionate, optimistic vision to our team. He developed skills of communication, understanding and meeting the needs of many different people, and recognizing the importance of building trust in relationships from his background in teaching and insurance. John is always up for an adventure and brings laughter to the office. He has been married to his lovely wife Laureen for 26 years and has 6 amazing children ages spanning from 6-19.
Team Member Elizabeth Comeaux

Elizabeth Comeaux - Financial Manager / Administrator

Elizabeth is our Financial Manager and Administrator. She has worked for Home Instead for over 10 years. She is happily married for over 30 years and enjoys spending time with the growing families of her adult children. A good bottle of Malbec can usually be found on her shelf in her tiny home. She loves looking for themes that help build strong and healthy relationships that hold a team together.


"I value working for Home Instead because I know that we are impacting families lives for the better. I’m so grateful to work for a company that values life, values excellence and is committed to making a difference in the world."

patty headshot

Patricia Fertal - Operations Manager

Patty is our Operations Manager. She has been with Home Instead for three years! She enjoys drinking coffee and hanging out with her family. 
Lizz Durbin, Community Engagement Specialist

Lizz Durbin - Sales, Marketing & Team Development Manager

​Lizz likes getting people excited about the things she's excited about. She loves the chance to connect with potential CAREGivers and clients in her role! She has two elementary aged kids, a husband, a cuddly husky-poodle at home. She's often found sipping diet coke and seeking out a good shopping deal.

"Home Instead's culture is so positive and inspiring. I love how our team genuinely has the same goal in mind – helping and investing in seniors and providing meaningful employment to CAREGivers. I love working for Home Instead!"

Linda Husted, Home Care Coordinator

Linda Husted, Home Care Coordinator

When not at work Linda is creating and learning. As a lifetime artist and learner, she loves to create, explore and discover new things. She enjoys trying new foods and cooking. Her passion for painting canvas also spills over to walls, fabric and furniture. Her summer delight is working in her garden. She enjoys sailing with her husband and has three adult children.

"Home Instead provides endless meaningful connections! Thousands of life stories are being told and shared every year! I love hearing these stories and meeting new people!"

Randi Shenberger, Staffing Coordinator

Randi Shenberger, Staffing Coordinator

Randi loves to travel. She has been to many different countries. She fulfilled a life long dream when she went to Africa to work in an orphanage there. She also did missions in Costa Rica and Mexico. Randi is always up for some good coffee....and may possibly have an addiction to Lucky Charms.

"It is a privilege to work alongside a team of caregivers and office staff who truly care about seniors. I love that I can interact with both caregivers and clients. I get the best of both worlds. Home Instead is a great place to be."

Tina Parow, Retention & Engagement Coordinator

Tina Parow, Retention & Engagement Coordinator

Tina has three adult daughters, 2 grandsons and 1 granddaughter. Most times when the family comes to stay for the weekend you can find them playing board games, hide and seek, dodge ball, four square or having water balloon battles! Tina has been playing soccer on a woman's league for 20 years.

"I appreciate getting to work alongside so many great people who make up our Home Instead Family. Each time I "GET TO" see how excited our CAREGivers are about the time they are spending with our clients brings great joy to my heart!"

Joanne Major, Client Care Coordinator

Joanne Major, Client Care Coordinator

Joanne has four grown children, 5 grandchildren. She enjoys having the grandkids spend weekends with her, traveling to see her kids and mom in Ohio.

"I love working for Home Instead because I love being part of such a caring, supportive team – both with the admin and the CAREGivers. My schedule is unpredictable, which I thoroughly enjoy, and being able to go home at night knowing I was able to make a difference in someone's life, no matter how small, is a true blessing to me."

Charlene Leaman, Office Administrator

Charlene Leaman, Office Administrator

Charlene loves to connect & meet new people. Her role as Front Office Administrator gives her opportunity to speak with clients and caregivers daily. She also enjoys gardening, traveling, playing with her 3 grandbabies & meeting friends for coffee.

"Home Instead is a family away from home!! We daily engage in supporting one another, our clients and caregivers in creative ways. I couldn't ask for a better team to work with."

Team Member Jennifer

Jennifer Knight - CAREGiver Success Specialist

Jennifer is focused on the first 90 days of a CAREGiver's journey. She’s also bringing our new person-centered dementia training to life! Jennifer has been married for 41 years and has 4 children and 4 grandchildren. She loves to write, sing, and cook for her family. She has dreams of writing a book! Jennifer is from Maine and has served as a missionary in Puerto Rico and Hungary.

“I am humbled and honored to be a part of the Home Instead team. The whole team has welcomed me into their family with open arms. I am so blessed to be a part of this mission."

Our Team

Your Home Instead team in Lancaster, PA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


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