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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Pittsburgh, PA.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

Reed and Kate Kovalan,  Franchise Owners

Reed and Kate Kovalan, Franchise Owners

​Reed and Kate started their Home Instead Senior Care franchise in 2004. In 2012 they expanded and bought a second Home Instead Senior Care franchise. They were drawn to the field based on their respect for our senior population and desire to help. Prior to the Home Instead, Reed was in corporate finance and Kate worked as a CPA. Kate and Reed have been married for 25 years and have four high school and college age kids. In their free time, they are both active with tennis and cooking. Their favorite thing is spending time with the family at the beach.

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Cheryl Nemanic, Director of Operations

For over 20 years, Cheryl has focused her career on home care services and seniors. She has managed  both medical and non-medical home care agencies and has owned a home care consulting business. Her passion for assisting seniors and their families inspired her to create a website to provide senior resource information for families and professionals in Southwestern Pennsylvania. In 2008 Cheryl volunteered to start up the Western Pennsylvania Chapter for the Twilight Wish Foundation, a non-profit organization that grants wishes for older adults. She expanded it to cover several counties, and today the organization is still going strong, making wishes come true for senior citizens. Cheryl has been with Home Instead as Director of Operations since 2015 and is very proud of the work that her amazing team does in providing excellent, personalized care for seniors and bringing peace of mind to families. Outside of work hours, you will find Cheryl spending time with her husband, family, friends, and enjoying her grandchildren!

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Katie Selph, Client Care Coordinator

Katie Selph has been with Home Instead in Pittsburgh, Pennsylvania, since May of 2019. She has worked in the Home Health Care Industry for over 10 years, helping seniors to remain independent in their homes, and supporting families as they navigate their way through the process of taking care of an aging loved one. She returned home to Pittsburgh, after 15 years in Atlanta, Georgia (with five of those years with Home Instead Senior Care of Gainesville). She loves to spend time with family, especially her two grandchildren, and take walks with her dog, Bentley.

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Patti Yeager, Client Care Coordinator

Patti has worked in the home care industry for the last 17 years. During that time, she held a variety of positions including Client Care. Patti says that there is no better feeling than helping a family as they care for their aging loved ones.  Patti attended CCAC for Business Management, and before that worked in both home care and facility setting as a CNA. She has been married to her husband for 33 years and has 2 grown daughters and 5 amazing grandchildren. In her spare time she loves to camp and spend time with family, especially her grandchildren.

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Kathy Geiger, Service Inquiry Specialist

Kathy joined the Home Instead Team in July of 2020 as the Service Inquiry Specialist. She is the initial point of contact for families for the Kovalans’ three Home Instead Franchises.  Kathy enjoys speaking with the family members and is responsible for scheduling care consultations for the Client Care Coordinators.  She has worked as a customer sales and service trainer for many years, and most recently as a travel agent. In her spare time she enjoys cooking, travelling and spending time with her sons, family and friends.
Michele Myers,  Lead Scheduling Coordinator

Michele Myers, Lead Scheduling Coordinator

Michele Myers came to Home Instead in 2014 after closing the business she owned and operated for 22 years. She was hired as the administrative assistant and remained in this position for three years. During that time, a staffing coordinator position opened up and she transferred to the staffing department. Having had the experience of managing her own business, she was asked to manage the department six months later. Michele and her team are responsible for creating and managing the schedules of both clients and caregivers. Our staffing department works seven days a week and is always striving to make the perfect match between the two. Michele is very passionate about her position at Home Instead, but first and foremost is her family. She is married and has three daughters; her twin girls who are both in college and another daughter will be graduating this year. Family is her number one priority and she loves being the mother of three daughters.

Sandy Bennett,  Scheduling Coordinator

Sandy Bennett, Scheduling Coordinator

Sandy Bennett currently works in the scheduling department as a scheduling coordinator. She has an Associate's Degree in Applied Sciences for Mechanical Drafting and 11 years in that field. She also has Caregiver experience as a CNA with ManorCare in Whitehall and Jefferson Hospital. She worked for the hospital for 12 years, with 10 of those years in the laboratory, where she became Team Lead for the Accessioning Department and also certified as a Phlebotomist. Sandy has 2 children who are both married, and one very rambunctious little grandson at 2 1/2 years old. She very much enjoys spending as much time with her family as possible. Some of her favorite things to do are spending time in the garden, crafts, bicycle riding with her husband on the trails, listening to music, and baking. (Sandy is pictured with her grandson).


Shannen McGee, Part Time Scheduling Coordinator

Shannen is originally from the Philadelphia area and worked at a Home Instead there from 2021 to 2022. She is a senior at the University of Pittsburgh and is studying history and political science. In her free time, Shannen loves to try new coffee shops and restaurants, read, and explore Pittsburgh with her friends. She is also a figure skater and has been competitively skating since she was 5; she serves as the social chair and mental health liaison on the Figure Skating Club at the University of Pittsburgh.

Denise Wright,  Scheduling Coordinator

Denise Wright, Scheduling Coordinator

Denise has worked in the healthcare field for 31 years. She has worked in the hospital for most of her career, but has spent the last 13 in staffing in the homecare area. She enjoys working with seniors in the homecare setting, as it enables her to "assure that our senior population is well cared for and respected." Denise has been married for 26 years and has 2 children, a 24 year old daughter and 21 year old son. (Denise is pictured with her daughter).

Jackie Moore,  On-Call Coordinator

Jackie Moore, On-Call Coordinator

Jackie Grew up in Pittsburgh; she attended Penn State University and graduated with a degree in Behavioral Health. Jackie is married to her husband Cory and is the mother of 2 toddlers, Braden and Mia. She loves spending time with her family. Additionally, she spends her free time being involved in her kids' activities, traveling, baking, and skiing. (Jackie is pictured with her husband and 2 kids).


Ella Mae Hall, Human Resources Assistant

Ella Mae has worked with Home Instead Senior Care since October 2019.  She is currently an HR assistant and is responsible for recruiting and hiring caregivers as well as time off requests, payroll questions, and employment verifications.  She has always enjoyed working with people and strives to make a difference in their lives.  Ella Mae was a pastor for 13 years and worked for a mental health agency for 24 years as a Facilities Manager.  Fortunate to have been blessed to be married for 40 years, she and her husband have a daughter, son-in-law, and a grandson who is a senior at Westminster College.

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Stephen Karel, Human Resources Coordinator & Recruiter

Stephen grew up in the South Hills area of Pittsburgh. He attended the University of Pittsburgh at Johnstown and has been in the Home Care field since graduating in 2016. He joined the Home Instead team in 2021 and works with our HR department and with recruiting. If you are interested in a caregiver position with us, Stephen is the person to call! In his free time he enjoys Pittsburgh Sports, movies, and video games.

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Brandy Darwin, Human Resources Coordinator & Recruiter

Brandy has worked in the mainly behavioral aspect of the homecare field for 17 years, primarily with senior citizens, including those with dementia. She has also worked with children diagnosed with autism.

Brandy received a BS degree in Hotel Restaurant/Travel Tourism management, but discovered that her true passion is recruiting in the healthcare profession. She thoroughly enjoys being a part of an organization that has compassion for others, values family, builds great relationships, and shows respect for others.

When she’s not working, Brandy loves spending time with family and competing with her sisters in cook-off challenges. Brandy strongly believes that the way to their hearts is a good meal prepared by her.

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Robin Watts, Training Coordinator

Robin has worked in the healthcare field for 44 years as a Registered Nurse, caring for home health and hospice patients as well as managing physician office practices. She has worked for 20 plus years as an Educator/Trainer and her passion is helping others grow and reach their full potential. Robin has a small farm and enjoys spending time with her horses and other pets, visiting with her grandchildren and gardening. Robin chose Home Instead because of the great teamwork, kind and caring co-workers and the positive and uplifting work environment.

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Shanna Rastetter, Billing Specialist

Shanna started with Home Instead in 2018.  She works diligently in the Billing and Payroll department to make sure all accounts are in order, for our clients and CAREgivers. Shanna has personal experience with needing in-home care, after suffering from a brain injury herself. "I relate to those who depend on someone else's assistance so that they are able to rehabilitate or just live their normal day to day routine. I am grateful for the role in a company that helps provide care to people in need." She is a mother of 3, so when she is not working, she is always on the go! (Shanna is pictured with her husband and 3 kids).

Sean Farren,  Administrative Assistant

Sean Farren, Administrative Assistant

Sean was born and raised in Pittsburgh, PA and is a graduate of Marquette University. Throughout his career, he has worn many hats in various industries such as banking, retail, management, and sales. Prior to joining Home Instead Senior Care as an administrative assistant, Sean was a travel agent for several years and currently lives with his wife and two precocious dogs.

Our Team

Your Home Instead team in Pittsburgh, PA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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