Chicago (Change Location)

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Chicago, IL.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Home Care Team
Karen Stephenson, President and Owner

Karen Stephenson, Owner

Karen Stephenson purchased the Home Instead franchise in November of 2013. She is very active in the office and oversees the leadership of the organization and ensures we provide the highest quality caregiving services. Her time is also spent meeting with new clients, developing community relationships and striving for excellence at every level of the organization. She can be contacted for any questions regarding the quality of our services or if you know a senior in need of guidance and support. Karen comes from a diverse background; she began as a Software Sales Executive and continued for over 16 years while receiving many achievement awards then became the owner of a Real Estate Development and Construction Company for over 10 years. She is now serving in her most rewarding role of CEO/Owner for Home Instead. Karen is passionate about exceeding expectations of clients and Care Pros, and sets an example of leadership in her office and the industry.

Dionne Elam, Director of Client Care Manager

Dionne Elam, Client Experience Team

Dionne Elam coordinates care needs for assigned clients and utilizes communication with family & medical staff to support the mission of Home Instead. Her position develops and maintains client assessments, conducts QA visits and facilitates introductions between clients and caregivers. Dionne has been working in Social Work for 17 years. She is a Certified Child Welfare Worker and also has experience in mental health. Her favorite season is spring, she loves her pets, and also manages to find free time doing home improvement projects and DIY car repairs.

Client Care Consultant, Chloe Mae Loop

Chloe Mae Loop - Client Care Consultant

Chloe, a Chicago native, is already familiar with Home Instead - her mother is the owner of two successful franchises serving the city of Chicago for the last 10 years. Chloe has a special place in her heart for Seniors instilled from a young age, which she attributes to frequent and cherished visits to her grandparents, elderly neighbors as well as her friendships with people of all ages and stages of life. Chloe was grateful to help provide end-of-life care for her Grandma Shirley, something that reinforced her appreciation and compassion for life and providing high quality care.

Chloe brings over ten years of professional experience and skills to our team from various different industries, including entrepreneurship and consulting, teaching and performing dance around the world, filmmaking, translation/interpreting work in Mandarin.

During her free time Chloe enjoys being active outdoors, working towards her Pilates certification, dancing, drawing, and cooking. She loves sharing her personal passion for movement and health with everyone and is excited to be with Home Instead!

Our Team

Your Home Instead team in Chicago, IL possesses a heartfelt desire to work with older adults in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

We are always looking for the right people that are dependable and compassionate to become Care Pros. We have available home care careers in these cities:

Archer HeightsEdgewaterIrving ParkLakeviewLincoln SquareRavenswoodRogers Park, and West Ridge

Click the button below to apply for in-home caregiving jobs in Chicago, IL.

Home Care Jobs
Home Instead Caregiver wearing mask reading newspaper with senior man at home


Latest review from our community