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Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Home Care Team

Karen Stephenson, President and Owner

Karen Stephenson, President and Owner

Karen Stephenson purchased the Home Instead Senior Care franchise in November of 2013. She is very active in the office and oversees the leadership of the organization and ensures we provide the highest quality caregiving services. Her time is also spent meeting with new clients, developing community relationships and striving for excellence at every level of the organization. She can be contacted for any questions regarding the quality of our services or if you know a senior in need of guidance and support. Karen comes from a diverse background; she began as a Software Sales Executive and continued for over 16 years while receiving many achievement awards then became the owner of a Real Estate Development and Construction Company for over 10 years. She is now serving in her most rewarding role of CEO/Owner for Home Instead Senior Care. Karen is passionate about exceeding expectations of clients and CAREGivers, and sets an example of leadership in her office and the industry.

Lina Abankwa, Director of Operations & Human Resources

Lina Abankwa, Director of Operations & Human Resources

Lina Abankwa manages the internal operations for the agency. Including, training, recruitment, retention, supports compassionate & committed persons to become CAREGivers for HISC and quality improvement. Lina obtained a Bachelor’s in Health Administration from DeVry University, and an MBA from Keller Graduate School Of Management. She enjoys travelling and cooking.

Dionne Elam, Director of Client Care Manager

Dionne Elam, Director of Client Care Manager

Dionne Elam coordinates care needs for assigned clients and utilizes communication with family & medical staff to support the mission of HISC. Her position develops and maintains client assessments, conducts QA visits and facilitates introductions between clients and caregivers. Dionne has been working in Social Work for 17 years. She is a Certified Child Welfare Worker and also has experience in mental health. Her favorite season is spring, she loves her pets, and also manages to find free time doing home improvement projects and DIY car repairs.

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Cristina Dabu, Scheduling Coordinator

Scheduling Coordinator, Cristina Dabu works with caregivers, clients and their family members to create schedule solutions that will suit their needs and exceed their expectations. Cristina holds a CNA License and started with Home Instead in 2006.  She has filled a number of roles over the years with Home Instead; including, CareGiver, Care Coordinator and On Call. Cristina is very excited to grow her career with Home Instead and be a part of our Operations team in the staffing capacity.

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Mary Reynolds, Client Care Manager

Mary coordinates care needs for assigned clients and utilizes communication with family & medical staff to support the mission of HISC. Her position develops and maintains client assessments, conducts QA visits and facilitates introductions between clients and caregivers. Mary recently graduated from Nursing School and has been in healthcare for over 9yrs. In her free time, she enjoys travelling and spending time with her two dogs. 

Our Team

Your Home Instead team in Chicago, IL possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

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Home Care Jobs
Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

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