(Change Location)

Home Care Benefit 

Personalized in-home care can help people age in place safely with dignity and independence. We provide our person-centered “home care” no matter where “home” is. From the family home to senior communities to rehab facilities and beyond, we are able to bring the care aging loved ones need to wherever they call home.
Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Deb Cranny, Executive Director

Deb Cranny, Executive Director

I’m Executive Director at Home Instead Senior Care since we opened the doors in the Brainerd Lakes Area on January 24, 2005.

I opened the business not only to serve our seniors, but also because I have a passion to be able assist families in finding the right solutions for their loved ones. Being a daughter of aging parents myself, that I’m not able to help as much as I should, I understand the stress and emotions of all that. There’s nothing better than having a daughter tell us she has such peace of mind knowing are CAREGivers are with her parents when she can’t be. What I didn’t know when I began this business was how rewarding it was going to be to work with our CAREGivers. They are wonderful, compassionate, dedicated people that love to provide services for their clients. They work hard at their tasks, but they also develop very important relationships with their clients.

I’ve worked with seniors my entire career. The day I graduated from college I worked with a national nursing home organization in business/accounting. The most rewarding part was working in local communities and assisting the families as they moved their loved ones to their new home. Even though that was a difficult situation for them, I felt I could help them get through it.

I have two beautiful adult daughters, two son-in-laws, and 2 granddaughters. We have so much fun when we are together and I cherish that time! I enjoy just about anything that happens in the summer – golfing, boating, campfires, going for walks or runs, or any adventure that involves the outdoors. In the winter, I just want to curl up indoors by the fireplace – and maybe add a beach vacation.

Michael Cranny, Director of Buisness Development

Michael Cranny, Director of Buisness Development

I started with Home Instead the fall of 2004 when Deb and I decided that after serving in the Senior Living industry in a more institutional role for many years – let’s create a service in that folks are asking for – I heard so many times in my role as an Executive with a Long Term Care Organization – that this place (nsg. home, asst. living, senior apts., etc.) is OK but I would rather be at HOME!!

That is what Home Instead is – helping people stay at home – wherever that may be!! My primary role at Home Instead is to meet with prospective clients and their families to discuss how we may help them continue to successfully age in their own home. This includes discussing our wide range of services and capabilities.

I enjoy Home Instead because of our mission to help people stay at HOME!! My experience serving seniors started in the late 70’s – so I have been in the vocation of helping others in need most of my career. My Master’s Degree is from the Center for Studies in Aging at the University of North Texas – it has been a rewarding career.

I little bit about me – I love to be with family, enjoy outdoor activities, like a good book on a cold winter day and enjoy cooking but not the cleaning up part:)

Katelin Hohertz, LICSW Client and CAREGiver Experience Director

Katelin Hohertz, LICSW Client and CAREGiver Experience Director

Katelin started with Home Instead in 2018 as the Recruitment and Engagement Coordinator, then transitioned to the role of Client and CAREGiver Experience Director. Since, Katelin has moved into the Executive Director role. She comes to HISC with a masters in social work and as a licensed independent clinical social worker. She values ensuring quality care is provided to our client's and their families by supporting our passionate and enthusiastic CAREGivers as part of our HISC team.

Katelin enjoys working for HISC because of the passion and dedication the HISC team has to help enrich the lives of everyone we encounter. She enjoys connecting to the BLA community and other local businesses #lakesproud

She returned to the Brainerd Lakes Area in 2019 from the cities with her husband, Zach and have since welcomed baby girl, Baylor Rae, in October 2019. Katelin enjoys time on the lake with family and walks on the Paul Bunyan Trail.

Jen Grams, Service Coordinator

Jen Grams, Service Coordinator

Jen started with Home Instead Senior Care May 2014, she is currently working as the Service Coordinator. She loves being able to find the right match between client and caregiver and be able to work with both the clients and the caregivers. Jen states she is challenged daily and enjoys being able to have a new adventure daily.

Jen has been working with seniors since graduating high school, she then went on to be a Licensed Daycare provider for 14+ years. has been married to her husband, Tom, for 17 years and have 3 children, MacKenzie (11th grade), Abigail (8th grade ) and Benjamen (6th grade). Jen is very busy with the Brainerd Kixters, Just For Kix, football, BMX racing and hockey. She loves going on vacations, crafting, redecorating and of course, shopping.

Melissa Trumble, Engagement Coordinator

Melissa Trumble, Engagement Coordinator

Melissa started with Home Instead in 2018 as a CAREGiver before joining the office staff in the role of Engagement Coordinator in February 2019. She loves being able to give our CAREGivers confidence and strength going into client's homes. She enjoys sharing her experience with CAREGivers and learning from their experiences.

Melissa has a long history of working with seniors in the nursing home. After having children, she was a licensed daycare provider for 10 years.

Melissa and her husband have three children, Aaron, Miranda and Reece along with their granddaughter, Isabella Rose. She is very busy with basketball and baseball. As a family, they love to camp, go to music festivals, see movies and spend time with friends and family.

Michelle Majkrzak, Recruitment Coordinator

Michelle Majkrzak, Recruitment Coordinator

Michelle was hired in August 2019 as our Recruitment Coordinator. Michelle manages the sourcing, recruitment and hiring process and Empower computer training.

Michelle comes to us with many years of human resource experience in the health care industry and is excited to join the Home Instead team.

She has had a cabin in the area for over 20 years and recently relocated from the twin cities. She enjoys spending time with her grandchildren, traveling in and outside of the states.

Michelle loves the state of Minnesota and spends much of her free time with family and friends boating, snowmobiling, listening to live music and quiet activities gardening and reading.

Renee Justin, CAREGiver Coordinator

Renee Justin, CAREGiver Coordinator

Renee started as a CAREGiver with Home Instead in June of 2014, she has found that to be the best, most rewarding job of her working years. Renee says, "The great joy of working with our clients is something I was not entirely prepared for, but have happily embraced." Renee was invited to help out in the office, on a part-time basis, in 2018, and since decided that, the two jobs together are the perfect arrangement. Renee is assisting CAREGivers and clients with introductions, which she says, gives her great opportunities to visit with just about everyone, and continue her direct care work as a CAREGiver.

"When my own mother needed extra care in order to be able to remain in her home, I knew just who to call! It gave all ten of us kids such great peace of mind to know that she was receiving help from the best, and she loved her CAREGiver."

Renee and her husband have four sons and one daughter; 2 daughters-in-law and 1 son-in-law; one grandson, with another grandson and a still-to-be-determined granddaughter/grandson on the way this year! Their youngest boys are 11 and 12 years old, so life is very full. And very happy!

Lee Ann McGregor, Office Coordinator

Lee Ann McGregor, Service/Accounting Coordinator

Lee Ann started with Home Instead as the Office Coordinator in March 2020. She says, "I admire the dedication of staff & CAREGivers & I am excited to play a small role in supporting them each day." Lee Ann loves both the challenges of her position, learning new things, and the rewards, being surrounded by and in touch with such caring and devoted people everyday. "I feel blessed to have found a home here and I look forward to continuing to grow in my role of supporting such an amazing team!"

Lee Ann comes to HISC after 19 years in a Twin Cities public school district supporting students, staff and parents, and welcoming new families to the district. The transition to a supportive role in caring for our seniors is one she welcomes and values as she says, she "gets to see excellence in action every single day."

Lee Ann and her husband moved to BLA from the Twin Cities and built their home on their little piece of paradise in 2018. She loves exploring the area, watching the wildlife, boating on the river, camping, traveling but most of all - spending time with family!

Our Team

Your Home Instead team in Baxter, MN possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their CAREGivers.

When you or an elderly loved one is ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home


Latest review from our community