(Change Location)

Latest Reviews & Testimonials

It’s not always easy knowing where to start in the search for a quality home care agency for yourself or a loved one – the sheer number of options can be overwhelming, and finding the right agency is crucial to future happiness and well-being.

Read what other families in Granville & Zanesville, OH have to say about Home Instead!

HI BRAND OCT20 112A8424 LT
February 22, 2023
5-star review - By Suzie K.
Denise is wonderful with my mother. Her patience is amazing. We are fortunate to have her. She deserves a reward
February 13, 2023
5-star review - By Dianna B.
Jamie and Darcy were the absolute answer to my prayers on the morning my mother had taken a serious turn in her illness. I was very overwhelmed, but Jamie took control and help me to relax and get things under control. When she left, Darcy came and during the very hectic 4 hours of her shift, she offer herself to assist with any and all tasks that needed done. Responding to the situation with whatever and however her help was needed. While all the Care Pro's we had during the brief 3.5 weeks were helpful and compassionate, during this day, these two CARE PRO's stood tall. I will forever be grateful for how they assisted me and my family on that day. I highly recommend this organization to all my associates. God Bless you all for the work you do.
February 10, 2023
5-star review - By Bonnie R.
The Care Professionals at Home Instead are outstanding. Dee and Valerie have been taking care of my aunt for nine years and both have become family to us. Alzheimer's is a heart-breaking and challenging disease. Dee and Valerie are so kind and patient. We are also very fortunate to be able to add Sue and Kathleen to her care team. They quickly learned my aunt's quirks and routine and have been wonderful to her. Because of Home Instead my aunt is still in her own home at 92! I can't thank them enough!
February 9, 2023
5-star review - By Karyn O-C.
Home Instead has been a consistently reliable company to help me care for my father. We have several caregivers from the company to meet our caregiving needs on a weekly basis. They are all great especially Amanda who goes the extra mile to be kind to my dad, spend time talking with him, and to keep everything tidy when I am away.
February 7, 2023
5-star review - By Beth P.
We are so thankful for Home Instead Granville Ohio. We live out of town and can’t be there daily to support our 86-year-old dad who has many medical issues. Home Instead supports our dad 9 hours every day with getting in and out of bed, getting dressed, showering, making meals, doing laundry, and so much more. The scheduling team manages our many shift requests and occasional schedule changes so effectively. We have many “care pros” that work different shifts throughout the week, and we are so thankful for all they do for Dad. We are especially grateful to Care Pro Lowell, who consistently works the morning shift 5 days a week. Lowell’s consistency, positive outlook, and fun sense of humor helped pull Dad back to reality as he recovered from hospital delirium. Lowell helped Dad come home from rehab and accompanied him to the doctor’s office, too. Lowell has a gift for caring deeply for people that has allowed him to develop a wonderful rapport with Dad. He knows just what to say to lift Dad’s spirits and get him out of the chair to walk and strengthen his legs. Lowell and all the Care Pros and support staff at Home Instead Granville OH have truly been the best medicine for Dad in keeping him cared for in his home. We highly recommend this professional organization to anyone who needs someone to help support a loved one at home.
February 6, 2023
5-star review - By D. Pound
Home Instead (Granville,Oh ) is by far The BEST Home Care I have ever received and I have used many others in the past. I am a retired Navy Vet and now let me explain in Navy jargon they are a Quinnessential Company in the highest Degree and they are Topshelf. Everyone from the owner to the staff and aides none more Professional and caring. Always ready to help. My Care giver Debbie ,my wife and myself love her. Highly recommend They are the best out there. God-bless thank you from our family.
February 4, 2023
5-star review - By Thomas C.
We have been using the services of Home Instead for many years. We are very satisfied with their staff and the home care providers. Our requests are always promptly and courteously resolved. We especially appreciate the help from caregiver Shari who has been with us from the start. We rely upon her for so many things, including intelligent conversation. More recently, caregiver Patti has proven to be very energetic and pleasant. We give 5 stars to Home Instead of Granville, Ohio.
January 25, 2023
5-star review - By Daryl S.
Home Instead provided care for my mother for about 2 1/2 years. She was not always an easy person to care for due to progressing dementia; very unlike my Mom previously. I was very pleased with the services. If ever there was a caregiver that was not a good match Home Instead was understanding and quick to adjust. Staffing was consistent, with only an extremely rare shift that could not be staffed, and given that my mother was in an assisted living facility it was not critical. One thing that particularly impressed me was that my Mom's team was made up of just 3 individuals who were ongoing on her case. One caregiver was even with my Mom throughout the full 2 1/2 years. Each person had their own style, personality and strengths, but I was confident they all had my mother's best interest, health and safety as their goal. My Mom recently passed away and during the time I was managing her health care I will say Home Instead was the only health care entity for which I have only good things to say. There is a good culture within this agency. I feel comfortable recommending Home Instead Granville.
November 20, 2022
5-star review - By Gerald
I used Home Instead - Granville, OH for three months. I liked the attitude of the employees and the individuals that came to my home and they were dependable. I used them five days a week from 8:00 to noon each day. They helped see that I could dress and that I could take a shower. They made sure that I wasn't susceptible to falling and they did odd tasks around the house. Scheduling was fine.
5-star review - By Family of John Z.

Home Instead is a wonderful organization! Caregivers to staff are all caring and nice people! Everyone was so wonderful to Dad. Thank you for being who you are and doing the extra mile.

October 27, 2022
5-star review - By Debbie A.
The staff is wonderful. They are always cheerful and provide caregivers when needed. The caregivers are equally wonderful. They are patient, caring, and offer mom the care and companionship she needs.
September 23, 2022
5-star review - By A.C.
I can't say enough great things about Home Instead of Granville! Home Instead has been providing life style and dignity preserving services for our parents for approximately 5 years. All 3 children live out of state. We began services when our mother literally had a GI bleed, followed by a nervous breakdown (Diagnosis: Depression with Psychosis), after taking care of our father for 9 months after his mild-moderate stroke. Mom required 2 months of inpatient hospitalization before coming home. We almost insisted they both go into Assisted Living, but decided to give staying at home a chance with Home Instead services for Dad. He qualified and their Long Term Care Insurance covered a shift a day. When Mom got home from the hospital, she loved having the help and companionship! When Dad worsened about a year+ later, and needed to move out, we kept Home Instead for Mom and she has been paying privately because she wanted nothing more than to remain in her home. Her main caregiver has become her best friend, and so special to the entire family. Her other staff have also been wonderful and all their different personalities bring stimulation and companionship to her life. We are now in the process of getting Mom's Long Term Care Insurance to cover expenses as we are looking to add coverage as her health continues to deteriorate. Two weeks ago, her morning shift Home Instead Health Pro staff found her in a stupor. Called 911 and took her to the local hospital. Thankfully she has help almost every day and was safely found. I can't imagine what would have happened, or how long it would have taken to know she was in grave danger. She has a life alert bracelet, but didn't even have the wherewithall to use it. Home Instead is easy to work with and easy to add, or skip service days. They are the only reason Mom has still at her home 5+ years longer than expected. They are wonderful!
5-star review - By Jan and Family

Words can't express our gratitude for the wonderful care that was given to mom and dad. Everyone there has a heart full of love and compassion for people and for the job they do so excellently.

Bringing brownies, cookies, and food made or bought out of their pockets just to make someone feel special is just one example of the many kind acts. Everyone went above and beyond to care for our parents.

We are deeply and greatly appreciative and would highly recommend Home Instead Granville.

August 31, 2022
5-star review - By Wesley
I've been using Home Instead - Granville for almost four years now. I like everything, convenience, arranging of time, transportation, home maintenance, and fellowship. Everything that I need, they provide. I use them five days a week. They give the choice of three time periods during the day and let me select which of those periods I want the service. It's at their convenience, but also mine.
August 17, 2022
5-star review - By Julia
I'm using Home Instead - Granville. They're awesome. I've had them now for two-and-a-half years. I like their ability to care. I've always had the same caregiver. I have them from 7:00 am to 7:00 pm and they're always here. I use them every day, seven days a week. I have two dogs and I'm in a wheelchair, and they take them out. They help me with getting them fed and taking medications. I have a nurse that comes in once every two weeks and fills up my pills. They fix my meals for me and that's three meals a day and I fix whatever I want. If I need groceries, I just give cash to them with a list of the groceries, and they'll bring them back and put them away for me.
August 17, 2022
5-star review - By Mary Lou
My husband and I are both clients of Home Instead - Granville. They're very prompt with getting back to you and getting you set up with a caregiver and checking with us to see how we're doing with the caregiver and how we enjoy having her. We've never had a problem with the caregivers we've got. We're hoping that as long as we have Home Instead, that we will continue to have the same caregivers. We use them four times a week for a total of 16 hours. They will make the beds, they will run the sweeper, help my husband with the shower, just the normal everyday household chores. We haven't had a problem with any of the scheduling and billing.
August 17, 2022
5-star review - By Mary
I hired Home Instead - Granville many months ago and they're still providing care and they're wonderful. They are amazing. They are the most attentive, kind, helpful, supportive, loving, and caring for my father. It's changed our lives because I could not provide the care anymore, and I have peace of mind. It's overwhelming. The people that they have on staff have all been so amazing, to the person who set it up to do the interview, all the way to the caregivers. They have been responsive. We've had two sort of emergency situations where we needed lots of extra care on a really very short notice, and they were able to pull strings every time and provide care. I'm just blown away at their training, their level of detail, and their punctuality. They are incredible. I'm kind of shocked at how amazing the services are. I knew it would be good, but I didn't know it'd be this spectacular. It's amazing and you can tell that the team has each other's back. They support each other. I like the level of detail of note taking. I can look at any given day and see exactly what happened that day, how much my father ate, if he had any issues with toileting, his needs, any problems. They were able to spot more things than the people in the facility where he is staying. I've been so grateful. They've been just a part of our family. I'm super happy with their service. We use them four hours a day, five days a week. It's constant from noon to 4:00, Monday through Friday. Billing is fantastic and it's every two weeks. It's an automatic withdrawal, and it makes it super easy to do that. There have been no issues. They provide invoices. It's been great.
August 10, 2022
5-star review - By DrBear22
I am very thankful for the services that my parents have been receiving as they are elderly and disabled and would be unable to stay in their home without the type of assistance provided by Home Instead. The Care pros are very reliable which has given me peace of mind. The agency is promptly responsive to all communications, and have been great at addressing emergency as they have come up. Their family portal is a nice feature. It provides on-demand access to care logs, allowing one to monitor the care that is being provided, and is an another avenue for discussing the care needs with the agency. The team members at Home Instead have gone above and beyond, which has caused us to feel as though they truly care, and we are not merely a source of revenue. I highly recommend Home Instead.
June 28, 2022
5-star review - By Tom H.
The very best way to have help with your needs at home. The people are excellent to work with. They help with chores and are very virtuous as well. I have had them for two months working with my wife and do just about everything you ask them to do. They go above and beyond the call of duty in my opinion. Absolutely the best they can give
October 4, 2021
5-star review - By Dunnl
The caregivers go to my mom's assisted living facility and interact with her and give her much needed socialization. They are very caring and attentive to her. They always arrive on time and try to think of different activities and ways to take care of mom. They are very responsive to any changes I ask for or suggestions that I make. I generally talk with them 1-2 times per week, plus they write a summary of how the time was spent in a log, so I have a very good idea of what they did and how my mom is doing.
June 9, 2021
5-star review - By Tim H.
My wife suffered a stroke 1 1/2 years ago. Our Skilled Service Caregivers help with bathrooming, exercise assistance, light dusting, vacuuming, and swiffering floors. Going with my wife for Outpatient Therapy and some meal preparation. Our Caregivers are very punctual and provide warm and friendly assistance. Home Instead is always interested in accommodating our schedule and needs.
April 28, 2021
5-star review - By Drjohnmberry
The Home Instead team are friendly and competent. They help with your loved ones and assist with family chores. They are a welcome reprieve during a difficult time.
March 20, 2021
5-star review - By M L Stakely
Home Instead is currently providing companionship for my Mother who has dementia while I run errands and attend meetings. The caregivers are always on time, cheerful and very caring. The staff has been willing to work with my crazy schedule which has been a blessing. Thank you Home Instead!
January 24, 2021
5-star review - By Daryl S.
Services have been very reliable. Both the direct caregivers and the administrative staff have been very caring and helpful. My mother has been receiving services for 6 months now. If there is a caregiver that doesn't seem a good match the agency has been quick to select someone else. I have no reservations in recommending Granville Home Instead.
5-star review - By Warren's wife and family

Thank you for your help here on the farm for Warren. There for a while he didn't know what to think but later on he felt comfortable. Warren was raised in this farmhouse and he wanted to pass away here like his dad did 19 years ago and his mother 3 years ago.

April 18, 2020
5-star review - By Sharon J.
I would recommend Home Instead to anyone. With their help we have been able to keep my mother out of the hospital now for almost 3 months. And believe me this is awesome. The care givers do anything my mother asks of them. Very dependable, and when it comes to scheduling- everything we needed to change or add was complete in time for the next shift. It has been a pleasure to work with them my only complaint is that they don't accept passport-if they would my mother would stay with them until the end.
March 2, 2020
5-star review - By Elizabeth M.
Home Instead is a great company to consider when searching for non-medical services. They hire wonderful caregivers and train them to fully understand their mission and vision. I own a home health company that offers skilled services, and we collaborate with their team to help our clients maintain their independence in their home with private duty care. There are many other companies out there that offer private duty. Home Instead is set apart by their leadership, the quality staff they hire as caregivers, moral and values, communication (which is extremely important) and flexibility. I highly recommend using this company!
February 25, 2021
5-star review - By A Hiker
Services have been very reliable. Both the direct caregivers and the administrative staff have been very caring and helpful. My mother has been receiving services for 6 months now. If there is a caregiver that doesn't seem a good match the agency has been quick to select someone else. I have no reservations in recommending Granville Home Instead.
November 18, 2020
5-star review - By cindienglefield
Home Instead is providing excellent care for my mother. They people are kind and accommodating. I can tell they really care for my mother. The communication process between the company and the family is very good. We feel well informed of what is happening and how things are going.
November 18, 2020
5-star review - By cindiedhaidarnglefield
I feel like I have the proverbial village involved in caring for my mother.
5-star review - By Dotties Children

To all of you who helped to care for Dottie G. over the many long months of her illness, we send our sincere thanks. The time you spent with her-talking, reading, helping to feed her, and keeping her clean and comfortable was very much appreciated by all of us. Bless you, for your kindness and compassion and for being with her when we couldn't be. With Gratitude

October 8, 2020
5-star review - By missy4701
The staff is so caring and they go out of their way to accommodate the patient and the family. Everyone was kind and considerate. We never had to worry that we would be without help. They are all very professional and one of a kind. I have been in healthcare for 25 years and I can say it’s hard to find a better group of people to care for our loved ones. Thank you all
July 31, 2020
5-star review - By Excelent care
The care you will receive is absolutely wonderful. There isn't anything they won't do to give you best care possible. The office personnel is wonderful to work with and work very hard to see that all your needs are met.
February 7, 2020
5-star review - By Marilyn
I couldn't ask for better helpers. Intelligent, neat and clean. Self-starters.
December 12, 2019
5-star review - By Carole W.
excellent service and exceptional caregiver....would highly recommend for anyone in need of help in the home!!
August 23, 2019
5-star review - By Cindi E.
It was very hard when we lost our Dad suddenly. He was Mom's caregiver. They both wanted to stay in their home as they aged. With Home Instead Senior Care my mother has company round the clock and she is safe to stay in her home. We have met some wonderful people that take care of Mom. The caregivers provide us the peace of mind to continue on with our lives, because Mom and Dad never wanted to be a burden on their children. We are able to spend quality time with Mom thanks to Home Instead.
June 13, 2019
5-star review - By Tom H.
Home Instead provided a valuable, caring service to my 92 year old mother which allowed her to continue to live independently. They cleaned, cooked, and took her to the grocery store and appointments which removed a burden from her children. The caregivers were usually professional and industrious, earning the money we payed. The were punctual and the agency was very responsive to changes and needs. I recommend them highly.
5-star review - By The Pitt Family

My siblings and I were very touched by your donation to Home Instead Foundation in the name of our father, Robert P. We have been so grateful for the years of loving and caring service you provided to both our parents. Thank you!

May 13, 2019
5-star review - By Julie M.
I cannot say enough good things about this service. Everyone is friendly and helpful. I highly recommend this company.
April 19, 2019
5-star review - By goeorgesdaughter
I cannot say enough good things about this service. Everyone is friendly and helpful. I highly recommend this company.
March 30, 2019
5-star review - By Pat
Their aides are awesome. I don't know what I would have done the past 2 months. Marge and Barle stands out from the group. I can't praise them enough.
March 20, 2019
5-star review - By Wendy H.
I am a HUGE fan of Home Instead Senior Care of Granville. Their caregivers are excellent and just what my Dad needs and enjoys. They add so much quality to his life. The staff is also great, and make it easy to update our schedule or make changes quickly when needed. I strongly recommend Home Instead Senior Care of Granville!
5-star review - By Michele

Our family is honored that you made a contribution in mom's name to Home Instead. What a perfect way to honor her memory. Once again, Thank you for your thoughtfulness. We were lucky to have had you in our lives.

5-star review - By Tonya M.

Thank you for making the holidays so special for Licking Counties most vulnerable population. You are amazing.

February 20, 2019
5-star review - By Joyce W.
Home instead has been a great experience. For my brother and I ... he is blind and the girls from home instead are great with him and have helped me with my schedule ..they have been great. I would recommend home instead to anyone
February 15, 2019
5-star review - By Elaine P. R.
I just needed a few months of extra care after a back surgery. The Caregivers were helpful, prompt and so friendly. I have told all my friends about this service
July 4, 2018
5-star review - By Krista B.
I could not be more pleased with the Home Instead caregivers and office staff. I live out of state and pay for care for my father through the Granville office and they are stellar! Dad said his caregivers are kind, helpful, courteous, knowledgeable and above all honest. I highly recommend them!
5-star review - By Kelly S.

Just a note to personally thank you and your caregivers for the wonderful care you provided to Evelyn B. I know it was very challenging at times. Evelyn would not have been able to pass at home if it wasn't for your organization. Thank you for loving Evelyn and for always supporting Janet.

November 5, 2018
5-star review - By Mike M.
An outstanding home care service with professional and caring staff members. I would highly recommend their services.
January 24, 2017
5-star review - By Sarah D.
The support Home Instead provides is great. They really care and want the best for their client. I would highly recommend them.
October 24, 2016
5-star review - By Chris P.
I am a seasoned Certified Case Manager and I can say everything about my "Home Instead" experience has been flawless. It is the very thing helping us keep Dad in our house longer.
5-star review - By William S.

From the family of William B. (Wish we could have had him longer!) I've heard nothing but the best of things about the quality of care you gave. Thank you.

September 26, 2016
5-star review - By Melinda S.
Professional, caring aides! I am very pleased with the whole experience! They took great care of my father and took the time to get to know him.
July 23, 2016
5-star review - By Debbie A.
It has been a pleasure and reassurance to have caregivers from Home Instead Senior Care. The caregivers have been friendly, caring, well-trained, dependable, on time, and willing to work. In a very short time, the caregivers have become one of the family and we look forward to the next visit. We will miss the caregivers when services are no longer needed.
March 27, 2016
5-star review - By Jennifer H.
Everything. When your children are busy, it is comforting to have contact with another person to talk and shop. Routine chores like light housekeeping or walking the dogs give you comfort by knowing that they are done without a fuss and eases your mind wonderfully. A great confidence booster.

The Benefits of Home Care

Read more about how home care services can help enhance a person’s enjoyment of life.
Home Instead Caregiver stands smiling in front of senior woman in bed