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Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Johnson City, TN.

Home Instead Caregiver helps senior woman unload groceries from vehicle

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community

About Us

Meet Our Team

Rick Regen
Rick Regen,  Franchise Owner

Franchise Owner

Rick started the business in April of 1998 with his mother, Sandra Smith. Prior to opening Home Instead, Rick worked in the restaurant business for 13 years. His experience in customer service has served him well at Home Instead. "One of the first things I learned was that the customer is always right and always look to solve problems before they start."

Customer service is at the heart of Home Instead Senior Care, from the free client care consultation, to always introducing new CAREGivers to clients, to having an office member on call 24 hours a day to handle any needs that come up, to having a client care specialist visit in your home each month to make sure we are doing our job. All these things set us apart from anyone else.

Rick spends a lot of time working in the community. He is a member of the Johnson City Rotary Club, served as an Alzheimer's Assn. board member for over 10 years, and is a leader in the Boy Scouts. Rick spent a lot of time with his grandparents growing up, which is where he developed his love for the elderly. Three of his grandparents died with dementia or Alzheimer's and that has given him a passion for helping keep seniors in their home and compassion for their disease. "We do whatever it takes to help keep you or your loved one in your home for as long as possible."

For more information, the best place to start is with a no-cost in-home visit where you can meet us and we can begin to understand the specific needs and concerns of your caring situation. Call us today to schedule an appointment at 423.926.4141, or 423.638.6375. Our team looks forward to being part of your caring team!

Robert Bunn
Robbie Bunn,  General Manager

General Manager

After seeing first hand, what a difference a kind and compassionate CAREGiver can do for a client and their family, Robbie decided to leave a 10 year career in sales and management to join the Home Instead team. Understanding that aging and disability will inevitably touch us all, he strives to offer the community with the best CAREGivers and support available. His goal is to ensure every client is treated with the utmost dignity and respect and that their family understands that Home Instead Senior Care is the ultimate resource center to answer any and all questions they may have.

You may contact Robbie at: robert.bunn@homeinstead.com

Jennifer Davis

Home Care Consultant

Wendy Greenwell

Service Coordinator

Kathy Ruffel

Recruitment Coordinator

Crystal Ledford
Crystal Ledford,  Financial Coordinator

Financial Services Coordinator

Hello, I am Crystal Ledford. I was born and raised in Elizabethton, TN, and graduated from Hampton High School & TN Technology Center. I am the proud mother of two beautiful daughters, and also take great joy in caring for my great nephew. I enjoy baking, quilting, fishing, camping and hunting. I am also a DSLR Certified Photographer.

I am happy to be on crew with Home Instead Senior Care and look forward to working with you.

Our Team

Your Home Instead team in Johnson City, TN possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

Home Instead Caregiver wearing mask reading newspaper with senior man at home

Testimonial

Latest review from our community